Stephanie Cegielski

@CH14_ you can’t honestly answer why people are booing Ronaldo? Weak.

@united I spend a lot of time in the Club, especially the Clubs at EWR, and she brought me joy.

@SCegielskiPR Thank you so much for this shout out! We will be sure to share this great news with the appropriate internal teams.

@united I want to celebrate Club worker Cora at the Club in EWR near C74. She was amazing with some little travelers and made us all smile.

@united stop focusing on your credit card holders and start focusing on your fliers. I have been on 30 flights this year and feel meaningless which means that I really feel for my daughter whose luggage you left at her departure location. Do better.

Welcome to @MarriottBonvoy. Somehow my 2nd room is worse than my first.

@FedEx you are terrible. I can’t get my packages and I can’t talk to a human about the packages.

@ww_us my account did not renew and I can’t figure out out how to contact someone about it.

@united is a disappointment. I booked a first class ticket and my flight got cancelled. They rebooked me on a flight in economy plus. There were first class seats available but they wanted me to pay extra for one of those seats.

@united I have to request a refund for a downgrade in seating after being rebooked on a flight? Bad decision.

Here is the problem with only using AI. ⁦@united⁩

@ZohranKMamdani Please properly trim your mustache because it looks lazy.

@Apple why would you sell me a pencil that isn’t compatible with the iPad I purchased?

@nypost Why the age gap comment?

Don’t mind the age gap: Gwyneth and Apple are the latest mom-daughter celeb duo in starry ad campaigns trib.al/36I7DH1

@united What is it you would like me to DM? That is the auto generated response to every message. This is why AI doesn’t work.

@SCegielskiPR We're disappointed to hear that. Please send us a DM, and we'll take a look into it. x.com/messages/compo…

@united Two flights today and neither outlet worked. And the food is still dismal at the Club.

@united A DM isn’t going to solve the policy of prioritizing card holders over frequent travelers. I have flown United for 51 years. I’m done.

@SCegielskiPR Hi there, Stephanie. We’re sorry to hear that this has been your experience travelling with us. If you require any assistance, please DM us, and we'll do our best to help. x.com/messages/compo…

@united thinking about changing carriers since you are prioritizing credit card holders over frequent fliers.

@united I don’t need an AI response. I’m launching a campaign. I have been on 30 flights this year. Exponentially more than my husband who is getting upgraded before me.

@united The food in the Club in Terminal A at EWR is gross at best. This is a new club.

@united I fly a lot and am accustomed to delays. I just don’t appreciate lies.

@SCegielskiPR We understand where you are coming from and are very sorry UA1213 has been delayed. At this time, we see the boarding process has begun. Please let us know if there is anything else we can assist you with. x.com/messages/compo…

@united don’t make things up. I’m at the gate hearing first it was a mechanical issue and now the plane wasn’t cleaned properly. This looks bad.