SHBC Enquiries

@hov888 Thanks for your enquiry you will need to contact @HighwaysEngland to resolve this.

@Surreyheath please can you help clear the litter on the M3 slip road at Lightwater exit. It has become a real eyesore. @SurreyCouncil informs me it is your responsibility.

@Surreyheath @anita_line @VirginRadioUK Can you please confirm which car park this was? Thanks

@anita_line @VirginRadioUK Hi Anita, we've tagged in @SHBCEnquiries who should be able to help with this. Thanks.

@Surreyheath @VirginRadioUK is it wrong for leaf blowers to be clearing your council car park in camberley from 6am noisy noisy noisy , #havesomeconsiderationforresidents

@LosingLocks Thank you for your enquiry which I have passed on to our Leisure Team to request additional bins.

@Surreyheath trying to have a sense of community by picking up everyone else rubbish at the park . Need more bins at @olddean rec please

@Bubblelubs1 Thank you for your enquiry our Leisure Team have confirmed that due to health and safety reasons the skatepark is closed as the half pipe needs to be removed.

Is this part of the #skatepark closed for the foreseeable future at Crabtree Park Camberley @Surreyheath @SurreyCouncil

@AlexClyne1975 Apologies that you have had to report this more than once Surrey County Council are responsible for any vegetation along the highway please see below link surreycc.gov.uk/roads-and-tran…

@Surreyheath @SHBCEnquiries Thank you!

@Surreyheath Please can you cut back the hedges on Church Lane in Bisley as a matter of priority! There is no pavement left to walk on and it is an accident waiting to happen. #Bisley I have already reported this twice!

@Surreyheath @Prodprofiles Thank you for your enquiry if you could please call us on 01276 707100 or email environmental.health@surreyheath.gov.uk we can raise a case for commercial noise.

@Prodprofiles Hi, @SHBCEnquiries should be able to help you with this one, Thanks

@Surreyheath please act on the deliberate continual noise before 8 am coming from Landscape supply yard in Windlesham

@LottiehStyles Thank you for your enquiry the only areas dogs must be kept on leads in the park are the heathland area's protected in conjuction with The Thames Basin Heath Partnership for birds nesting, these are signposted. Otherwise there are no other restrictions unless signage is in place.

@Surreyheath hi, do dogs need to be on leads on the Lightwater county park field by the gym? Thanks

@yougetspaz Thank you for your enquiry, we have been informed that this bin was emptied this morning, if this is not the case can you please let us know. Many thanks

@legallyblondey Sandown Close would be looked after by Hart Borough Council so you will need to contact them to empty the bin. Kind regards Tom

@MeganC101 @chobhamnet @Surreyheath I have just in case reported this to the parish council as well.

@MeganC101 @chobhamnet @Surreyheath You will need to contact Surrey County Council Highways as this footpath is no. 13. Their number is 03456 009009 or you can register this via their website.

@Clairebloomers Hello Claire further to our earlier tweet could you please call Environmental Health on 01276 707100 selecting option 4.

@TheSquareCamb Really concerned that the store in the centre has been infested with flies for months now despite being reported to @CostaCoffee & @foodgov Crawling all over cups, on teabags, on food & in coffee machine! 🤢 @SurreyCouncil

@Clairebloomers @TheSquareCamb @CostaCoffee @foodgov @SurreyCouncil Hello Claire thank you for your enquiry which I have passed to our environmental team for them to investigate.

@AndrewGJarvis The advice from Anthony should assist with the pest situation. Kind regards Tom

@Surreyheath @SHBCEnquiries Tried that end up in a maze of ‘press 1 for...” and then get diverted to SDK

@Surreyheath how can I speak to someone from Environmental Services? I seem to end up in an endless loop of options and recorded messages.

@kevinhyam Unfortunately as of yet not all our statutory partners have responded so until then we can’t make a decision.

@Surreyheath @SHBCEnquiries Thanks all.

Please, @Surreyheath make a decision on 18/0491 soon! 🙏🏻

@RhianPilates Hi Rhian, the relevant team have confirmed this bin will be emptied asap, sorry for the delay. Thanks.

@Surreyheath @SHBCEnquiries Thank you @Surreyheath and @SHBCEnquiries the bin has still not been emptied! It’s pretty gross!

@Surreyheath Dog waste Bin on Brentmore Heath hasn’t been emptied for over a week! Us dog walkers get enough grief. Can you arrange to have it emptied! 🙏

@sabrinajanec Hi just to confirm that you do not need to do anything else regarding this.

@sabrinajanec After speaking to our Parking Manager I can confirm you were given permission to leave the car park. No further action will be taken.

@Surreyheath @MikeASeaton @EnvAgency @michaelgove @BagshotVillage Our drainage officer can confirm the windlebrook here is not owned by anyone so be default this will be maintained by the Environmental Agency.

@MikeASeaton @EnvAgency @michaelgove @BagshotVillage Hi Mike, @SHBCEnquiries should be able to help with this. Thanks

@EnvAgency @Surreyheath @michaelgove @BagshotVillage The Windlebrook, Bagshot. Winters is looming and it’s in need of clearance in multi locations along its water run and very neglected. Please DM me for details.

@MikeASeaton Thank you for your enquiry The Environment Agency are responsible for the maintenance of the Windle Brook and they can be contacted on 03708 506 506.