Zali H

@XpressBees_IN @AjioCares @AJIOLife Are you two going to make me a full-fledged person? If I don't get a decision on this by tomorrow, I will file a complaint in the consumer court by tomorrow. Remember both of you.

@S_AL_I_H @rishi_jat52554 @AjioCares @AJIOLife Hello! Thank you for writing us, We regret to inform you the mentioned shipment, the current status is showing as cancelled. We request you to please contact to your respective client for further assistance.

Wrong product quality but not pickup why please help me @AjioCares @AJIOLife

@AjioCares So far, no delivery partner has come to pick up my product. If you can, please suggest another courier. Expressbess is just a fraud.

@S_AL_I_H Hey Zali! Our sincere apologies for this experience. We understand your concern regarding the issue you are facing. We want our customers to have the best customer service experience and we are here to make things right. Our AJIO Social Squad is diving into the issue and (1/2)

@AjioCares I had 2 pick ups. It's been 2 days and they haven't come. Did you get anyone else besides Expressbees?

@S_AL_I_H with AJIO! twitter.com/messages/compo… (3/3)

@XpressBees_IN @AjioCares I know this is your regular program. But it didn't come. It didn't come today. I have never seen a movement so ruined. It won't deliver directly to the first. It delivered to the second. It will be difficult to refund the product.

@ShiprocketCare Not ur delivery. Express bee delivery. Very bad experience

@S_AL_I_H Hi Zali, I understand your concern regarding the shipment. Please share the AWB number and details via DM so we can review and update you at the earliest. - Team Shiprocket twitter.com/messages/compo…

AWB: 14112361687508, AWB: 14112361687505 . The shipment was expected to be delivered by 28th/29th April, but it is still in transit and not out for delivery. Please escalate this and ensure delivery by tomorrow @ShiprocketIndia @XpressBees_IN @ShiprocketCare

@XpressBees_IN @keetkatt @ShiprocketIndia @ShiprocketCare Still not delivered my product

@S_AL_I_H @keetkatt @ShiprocketIndia @ShiprocketCare Hello! We apologise for the inconvenience caused, our team is working on your complaint, we request you to please wait. We appreciate your cooperation &patience

@XpressBees_IN @keetkatt @ShiprocketIndia @ShiprocketCare Still no delivery exicutive call me

@S_AL_I_H @keetkatt @ShiprocketIndia @ShiprocketCare As per our records, the shipment shows Out For delivery and you can expect the parcel to be delivery to you by end of the day.

@XpressBees_IN @keetkatt @ShiprocketIndia @ShiprocketCare My product not delivered #13670611086592

@keetkatt @ShiprocketIndia @ShiprocketCare Hello Ap_collectionn! We apologize for the inconvenience caused. Our team has been notified, so please wait while they process it. We appreciate your cooperation & patience.

@Jupiter_Cares No response ??

@S_AL_I_H Hi Salih, Thanks for your patience on this. We’ve now successfully credited the 500 jewels to your account as discussed. Please check your app once and let us know if everything looks good. If there’s anything else you need help with, we’re here for you.

Hey @TheJupiterApp I have requested a mobile number change for my account over a month ago. The in-app process of mobile number updation was completed properly. But now, I cannot login from my new number neither from my old number. I have emailed multiple times and no response. Also, customer support number auto cuts every single time. What kind of a service is this? Help me resolve this ASAP.

@Jupiter_Cares Not yet credited 500 jewels. Only 100 got credited

@Jupiter_Cares Not yet credit it

Hi, thanks for sharing the details, we understand where you’re coming from. While the offer benefit couldn’t be applied in this case, we’d still like to make this right for you. We can add 500 jewels to your account as a goodwill gesture, let us know if that works for you Appreciate your understanding and support!

@Jupiter_Cares Check DM

@S_AL_I_H Hi Salih, Can you please share an image of the offer that is visible to you via DM? twitter.com/messages/compo…

@Jupiter_Cares I received a call from you. You said that the Amazon offer expired on March 30. But I added money to the pot on March 26. I still see this offer in my app.

Hi Salih, really sorry for the continued delay here, we understand how frustrating this must be, especially after following up multiple times. We’ve escalated this on priority with the concerned team to check on your Amazon voucher for the transaction. Please allow us up to 48 hours to get this thoroughly reviewed and resolved for you. We truly appreciate your patience and will ensure this is taken to closure.

@Jupiter_Cares @technolobeYT Just looking around won't get you a solution. It's just a farce.

@technolobeYT Hey Harsh, this definitely shouldn’t be happening, we understand how frustrating it must be to be locked out of your account, especially after multiple attempts to get help. Please expect a response by our team within the next 24 hours.

@Jupiter_Cares @aks7512 All you have to do is create a ticket id. There is no other benefit. I have tried 2 times but still haven't found a solution. This is your active Ticket ID: 4873523 for reference

Hi Aman, really sorry for the delay here, we understand how frustrating this must be, especially given the time it’s taken already. Your account closure request (Ticket ID: 4880102) is with the concerned team, and a team member will reach out to you within the next 48 hours to assist further. We appreciate your patience and will ensure this is addressed on priority.

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@Jupiter_Cares @RBIsays @RBI @FederalBankLtd It's been 2 weeks since I filed a complaint and I still haven't received any resolution. ticket, ID 4873523

@akkigyl03 @AjioCares Same issue.I should file a complaint and get compensation for this cancellation. I will definitely do that.

Still not dispatched @AjioCares

@Jupiter_Cares @betterayaan No response. 3 days ago. Please check dm

@betterayaan Hello Ayaan, we're really sorry to hear about your experience and understand the inconvenience caused. For Edge CSB Bank Credit Card issues, please reach out to the dedicated team at email: edge-csb-support@jupiter.money

@Jupiter_Cares Hey, my mobile number is linked to someone else’s old profile on your app. I cannot start my credit card application. How can I reset this to my name and PAN DETAILS Thanks!

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