Ami Provan

@ArnoldClark (2/2) I’m entitled to a full refund given the evidence I have however it’s going under warranty claim. Complained in November 2025 and was told to book it back in again, complained again in November and it was only acknowledged in February. Extremely disappointed to say the least

@Salmorrow2012 Hi Ami! Thanks for reaching out to us. We're sorry to hear you've had this issue. Could you please send us a DM with a bit more information? We’d love to look into this for you. Arnold Clark Team

Don’t ever use @ArnoldClark to purchase a new car. They breach Consumer Rights Act (2015) and would rather cover their own skin and claim warranty than comply with the above act. If anyone else has similar experience please DM me, I’m looking to take this public as it’s wrong.

@ArnoldClark Sorry it doesn’t allow me to message you. Basically I bought a new car in Feb 25. Within 3 months there was an issue. Car has been in 5 times to get fixed and issue still not resolved. As this occurred within first 6 months, consumer act (2015) applies and (1/2)

@Debenhams I want someone to confirm why my refund that was issued on 03/07 at 03:42 has not been received yet. Tried speaking on FB messenger but customer service is appalling and telling me it’s still processing, despite receiving an email to state it was PROCESSED!

@TSB @PaulPester This is a disgrace. Not been able to access my money since Friday. Can’t check if money due in has went in, unable to fuel my car as can’t check my account. Just moved to TSB last month, that was clearly a bad mistake. How long is this going to drag on for? A complete joke!!!!

An update from @PaulPester:

@AsdaServiceTeam Thanks Shaun, i will take my receipt to the Hamilton Store tonight. Many Thanks for your help

@AsdaServiceTeam what will the store do as I have no chicken, just receipt. Not going all way to store if they wont do anything.

@AsdaServiceTeam I don't have packaging. It was cook in the bag. Emailed cust services on Sun but no reply. Hence public complaint on here

@AsdaServiceTeam I have a recieipt. I send pictures an hour or so ago. I can send pic of receipt if req.

@AsdaServiceTeam 2/2 carve it was black and off. It was cooked properly but something wrong with it. Had to bin it straight away.

@AsdaServiceTeam 1/2 I purchased the chicken from Hamilton Store on Sunday for Mother's Day, came home and cooked it and when I went to

@AsdaServiceTeam Bought a chicken from Asda in hamilton at weekend. Very disappointed. How do i formally complain?

@AsdaServiceTeam I'm trying to DM a complaint, can you please add me or I can post public?

@AsdaServiceTeam can you please add me to allow me to DM you with a complaint?