Sam Bennett

@Ritzcrackers what has happened to your latest batch of crackers? They've definitely been cooked too long, my child refuses to eat them.

@ZARA your customer service is shocking! I've been waiting over 3 weeks for the rest of my refund and I was told over a week ago it had been escalated but still not heard anything. Tonight I tried to use web chat and WhatsApp with no reply. Won't be buying online again!

@asda why have offers but don't have enough stock? Asda at hull said the call of duty hasn't even come in stock there yet. 😡

@inthestyleUK your customer service is shocking! It's been over 10 days to try and talk to someone about a faulty product. Why is noone replying to my emails?

@LancomeUK I have really been disappointed with the customer service at lancôme, it's taking months and lots of me following up because noone is replying for something your website says should be automatic.

@McDonaldsUK terrible customer service. What is the point in ordering beforehand on the app if once you click you've arrived, your food not being ready 20 minutes later?

@vintedUK Your customer service is shocking. It's been days and I've still not heard from anyone. I've messaged again to ask for my account to be put on holiday mode until you can sort out the problem but still not heard anything.

@PetsatHome why give out vouchers for 3for2 but not allow you to use them on Christmas items? It does not state this on the voucher themselves, I just got a rude manager saying they can't be used. It should clearly state this or have them expire before xmas items are in store. 😡