@LloydsBank there are no transactions showing on my business online account either on your website or app - is there a known issue today?
It was fine a couple of hours ago
consideration as a student who has made a mistake. But, instead I got a letter back stating that I need to make a settlement of £530.40 for the fares of journeys made and the accrued administration between November 25th 2023 and Feb 8th 2024 (I suppose this is when I didn’t have
But also, they don’t notify you on Trainline in any way to say it’s expired. TPE checked my ticket and flagged me up and I gave my details and received a letter for a fine shortly after. I had the opportunity to make comments which I did, where I apologised and asked for their
@jackfifield@northernassist Hi Jack. Does anyone have advice for this situation? Transpennine express have just ordered me to pay £530 for two months of travel when I was accidentally using an expired railcard without ever realising. Thanks
A person has been given a criminal record and a £471 fine in her absence at Manchester Magistrates.
The ticket she had was £4.57 cheaper than the ticket she should have had, as her Railcard expired four months before.
Great use of court time @northernassist.
@itashichan@jackfifield Hi, this exactly has happened to me. Transpennine express have ordered me to pay £530 for just over two months of travel. I need advice if anyone has any to offer!
@jackfifield I got caught out with my digital railcard. Forgot to check the date and hadnt had to show it in a while. The Trainline app auto applies the discount and doesnt take note of the expiry even tho the card is part of the app. Apologised and paid the diff, no fine (GWR).
£471 is mad!
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@ConstantineEmma@Ryanair Ryanair have refunded our original flights and the new travel option I will try to claim back from my credit card or insurance :)
@Ryanair please advise as to what my son is supposed to do as he is booked to fly to Manchester from Bordeaux this Friday 16th September but you have today cancelled the flight (he found out on the app-you didn’t even email him) so he is stranded.