Samiksha

55 posts

Samiksha

Samiksha

@Samiksh75749242

Live life to the Fullest..

Katılım Aralık 2020
20 Takip Edilen2 Takipçiler
Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India @sspsianari @jagograhakjago The damage was validated with your senior leadership based on which they gave me approval to get it fixed, you may contact my dedicated RM Shoaib khan who has emailed me for the same as well. I believe you need to check the record correctly.
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Zoomcar India
Zoomcar India@Zoomcar__India·
@jagograhakjago, @sspsianari @Zoomcar__India @Samiksh75749242 @jagograhakjago, I can confirm that the matter was re-investigated by our Accident & Breakdown Team. I have also reviewed the available booking records, including the guest's start and end checklist images. Based on the validation, the reported tail light damage was not found in the checklist records. Accordingly, the damage claim could not be approved. As the case has already been re-investigated and validated by the concerned team, the claim decision remains unchanged based on the available evidence.
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Aritra Chakraborty
Aritra Chakraborty@sspsianari·
@jagograhakjago @Zoomcar__India It's not safe to host car and rent it in zoomcar anymore since it does not cooperate with the hosts and does not repair damages caused by guests. It's too much frustrating. Lame excuses given my zoomcar. There is no safety for personal cars in zoom
Aritra Chakraborty tweet media
Kolkata, India 🇮🇳 English
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Samiksha retweetledi
Zoomcar India
Zoomcar India@Zoomcar__India·
@Zoomcar__India, Thank you for sharing Ticket ID: 2659776. I would like to inform you that this case has already been highlighted to our relationship manager and is being worked on with priority. The concerned team is actively following up on the matter and will keep you updated regarding the refund status and any further progress. We appreciate your patience and cooperation while the team works towards resolving this issue.
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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India I am escalating my grievance regarding the pending refund of ₹2,468, unresolved since early April. This refund concerns damages caused by a customer to my Kia car registered under my sister’s name.Despite multiple tickets raised over the past three months.
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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India I have already given you all details but i didn receive any support on it.
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Zoomcar India
Zoomcar India@Zoomcar__India·
@Zoomcar__India Hi Samiksha, I will assist you with the concern regarding the refund that is still pending and has not been received. It is unfortunate to know that you have not received a response to the ticket you previously raised regarding this issue. Please share the booking ID so that I can validate the case and review the refund status in detail. Once I have the details, I will provide you with an update and assist you further toward a resolution. Joseph, Zoomcar Care Team
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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India may i know by when are you going to resolve my case and refund my amount??
Zoomcar India@Zoomcar__India

@Zoomcar__India, Thank you for sharing Ticket ID: 2659776. I would like to inform you that this case has already been highlighted to our relationship manager and is being worked on with priority. The concerned team is actively following up on the matter and will keep you updated regarding the refund status and any further progress. We appreciate your patience and cooperation while the team works towards resolving this issue.

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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India I hope you got enough time to gather the details and you have an update for me now?
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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India Is 4 months time not enough for your team to refund my money or is that how you all are stealing customer’s miney now??
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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India Have your shameless relationship manager « Shoaib khan «  rmoved from my account immédiately as he has been the center of the mental distress caused to my sister while dealing with zoomcar support
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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India Fraud company,incompetent team members and fraud management of Zoomcar: when they take 40 percent of my share from each booking i get on my car, they do not miss it even once but when it came to my refund of 2468 rupees there management is still working on it
Samiksha@Samiksh75749242

@Zoomcar__India I am escalating my grievance regarding the pending refund of ₹2,468, unresolved since early April. This refund concerns damages caused by a customer to my Kia car registered under my sister’s name.Despite multiple tickets raised over the past three months.

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Samiksha
Samiksha@Samiksh75749242·
@Zoomcar__India May i know how slow is your management that even after 3 months of raising this concern they are still working on it??
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Keşfet

@Zoomcar__India @sspsianari @jagograhakjago @GetYouRefund @elonmusk @BarackObama @taylorswift13 @cristiano