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Sandisk
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@tcfenstermaker We're sorry for the confusion. This drive uses USB 3.2 Gen 2x2 (20Gbps) and delivers up to 2000MB/s sequential reads. For complete specifications, please check our product page: sandisk.com/products/ssd/e…. For further queries, please reach out to us at: support-en.sandisk.com/app/askweb
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@SanDisk There are about 2 million words on this page for your $800 external SSD, not one of which tells me which USB standard it is: 3.2? 3.2 Gen 2x2?
amazon.com/dp/B0GMX1JSGL/…
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@IamSiimarr Hi, we're sorry for the confusion, and thank you for bringing this to our attention. We appreciate you sharing the photo. We will forward this to the relevant team for review so they can investigate this further. Since the contest has already ended, you can throw the card away.
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Why are you still shipping products with an expired contest card? The offer expired on January 31, 2026, yet it's still inside newly sold products. What's the point? @SanDisk

Delhi, India 🇮🇳 English

@rc_chak Hi, we're sorry to hear about your experience. We recommend that you please open a support ticket directly at (support-en.sandisk.com/app/askweb) along with a detailed issue, memory card images (front and back), proof of purchase, and relevant screenshots.
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@SanDisk your memory card does not work and your service contact is hopeless. Toll free number does not work and email no one responds. I have a faulty memory card which I purchased 2 months back.
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@anilkus49240107 Hi Anil, we are sorry for any inconvenience. We like to investigate the matter for you. Therefore, we request that you share the current case number and your email address with us through direct message only so that we can look into the concern to share relevant information.
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@flipkartsupport @FlipkartSupport, @Flipkart @SanDisk Thank you for your responses. However, despite providing the manufacturer's written determination and supporting evidence, I have not received a clear written position regarding the product's authenticity. The matter will now be pursued
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@Filpkart77221 @Flipkart Order: OD337630992810759100 | Incident: IN26061510150028419338,@SanDisk confirmed the USB drive sold to me is counterfeit. Evidence shared. Requesting written resolution and replacement with a genuine product.
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@Rihan_khan12 Hi Rihan, thank you for sharing your feedback with us. We understand the importance of privacy and security, and we appreciate your suggestion. We've shared it with the appropriate team for consideration as we continue to evaluate future products and features.
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@SanDisk Privacy is worth more than money Not everyone needs this feature, which is why SanDisk could offer two models: a standard USB and a premium security-focused USB with remote wipe capabilities. Then users can decide what level of protection they want and pay accordingly
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@Rushike06238438 Hi Rushikesh, we are sorry for the inconvenience. We like to investigate the matter. To do so, we request you to kindly share the current case number, RMA number and your email address through direct message only so that we can look into the concern to share relevant information.
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@SanDisk I have already contacted on support kindly extend your support do not throw your policy in cust face
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@SanDisk Extremely disappointed. Pendrive has failed for the 3rd time within a year, suddenly showing format errors and making my data inaccessible. I have already lost important files twice, including company documents that caused me significant loss. Now again same.
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@Rushike06238438 We're sorry for the trouble and understand your frustration. Please contact us at: support-en.sandisk.com/app/askweb with your case details. We will review the situation and do our best to assist you with the available support.
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@SanDisk It is hassle to the customer after huge data loss you people are not taking accountability and not even providing replacement at doorstep asking to visit centre which is 120km far from me
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@roshanx8 Hi Roshan,
We're sorry to hear about your experience. Since you have already checked with our support team, for future purchases, kindly review our Safe Buying Guide: support-en.sandisk.com/app/answers/de…. If you need further assistance feel free to reach out to us at: support-en.sandisk.com/app/askweb
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@flipkartsupport @yabhishekhd Yup, I had ordered a Sandisk PenDrive and it deliberately says ORIGINAL. Then it stopped working after the return window. When checked with @SanDisk customer support, there is no such product ID registered with them. I have the emails for proof.
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⚠️ A follower shared this with me.
They ordered Harpic Bathroom Cleaner (1L Pack of 2) from Flipkart and felt something was off about the packaging. They reached out to Reckitt, shared photos and proof, and received a response confirming that the products were counterfeit. According to Reckitt, the label artwork and manufacturing details did not match their official records.
What caught my attention was something else.
While checking older reviews of the seller, the same batch number, UTB678, was visible in review photos posted 1 to 3 years ago.
If the same batch number has been showing up for years, this raises a bigger question. Is this really just one seller, or is there a larger counterfeit supply chain operating in the background?
Counterfeit household products are not just a consumer rights issue. They can also become a safety issue.
Sharing this so more people can check the products they buy online and verify anything that looks suspicious.


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@Waste1457735 We apologize for any trouble. Based on the images you shared, the card is not a genuine SANDISK product. Please review this article: support-en.sandisk.com/app/answers/de… for help with identifying Non-Authentic SANDISK cards. For SANDISK Safe Buying Guide please check: support-en.sandisk.com/app/answers/de…
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@SanDisk @sandiskumen needed help.
Purchased a sandisk memory card in 2022 which is in warranty still now. Now the card is dead. What do i do ?
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@mnarora706 Hi Dharmesh, we are sorry to hear this. We request you to please open a support ticket directly at (support-en.sandisk.com/app/askweb) along with details of the issue with the memory card, relevant screenshots, photos of both sides of the memory card, and a copy of the invoice.
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@sarathi1313 Hi, we are sorry for the inconvenience caused. We have reviewed your case and found that the support team is already working on it. The team has also sent an email requesting some information for further action; please reply to that email and provide the necessary details.
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Warranty Claim: Hardware Controller Failure - SanDisk 256GB A1 [Serial: 1205DXHR609L BQ]
Bought on 29 August, 2021 from Amazon.
Order No, 405-4964613-0005930
12050XHR609L
BQ Mede in China.
Trying reaching your service portal from 15 April, 2026.
But not resolved
@SanDisk


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@Rihan_khan12 Thank you for your message. We appreciate your feedback and suggestions. Please share them on our community forums at forums.sandisk.com/c/community/pr… , where our product team regularly reviews user input for future consideration and improvements.
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@hari_hopes You may also refer to the Answer ID 52161 (support-en.sandisk.com/app/answers/de…) for the steps to resolve the "No SD Card Error or Memory Card Not Detected" on Android.
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@SanDisk Hi I have SanDisk Ultra microSD - 64GB and its not being detected , I bout this on 9th august 2024, its in warranty , I want to know the nearby service centre , where can I find that info ?
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@hari_hopes Hi Hari, we're sorry to hear this. Please clean the card contacts, ensure your device is up to date, and test the card with a computer using a card reader. If the issue persists, open a support ticket with photos of the card and a copy of the invoice at (support-en.sandisk.com/app/askweb).
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@sarathi1313 Hi Sarathi, we are sorry for the inconvenience. We request that you share the existing case number and your email address with us via direct message only, or if you have not opened a ticket yet, please open a support ticket at (support-en.sandisk.com/app/askweb) with a detailed issue.
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@yours_ex_bf Hi, we're sorry to hear about the issue. Please note that if the memory card has become read-only, refer to Answer ID 38933 (support-en.sandisk.com/app/answers/de…). If the issue persists, open a support ticket at (support-en.sandisk.com/app/askweb) along with a copy of the invoice & memory card images.
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Hi @SanDiskSupport @WesternDigiCare @SanDisk,
I emailed support on April 10 regarding a SanDisk Ultra 128GB microSDXC card purchased from Amazon in March 2024, but haven't received a response yet.
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@Koushik49633659 Hi Kaushik, we're sorry to hear about this. Please know that this was a third-party purchase, and our support team has verified it as a counterfeit product. Please reach out to the place of purchase. In your case, Flipkart, to request a return or replacement of the product.
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I received a defective product, with 7 days brand return policy. But both are refusing to help order id :- OD437661942012638100"
@flipkartsupport
@WesternDigiCare
@SanDisk


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@rupamjhinuk Hi Rupam, we're sorry to hear about this. We'd like to review the details and assist further. Please send us a direct message with your existing case number and the email address associated with your request so our team can look into the matter and provide an update.
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