Say NO! To Calor

For those seeking help from an ombudsman with regards to @officialcalor - please use this link for LPG Gas UK and NOT Ofgem. liquidgasuk.org/domestic/ombud…

@Conservatives The problem is that they’re not in Government but you spivs are!

Spot the problem with this 👇

@AvantiGas my mum received a message to say gas was being delivered on 13th December didn't turn up no call no apology and no idea if and when it will turn up and its impossible to speak to someone by phone. What is going on

@AvantiGas, can u send contact me confirming a delivery of gas

@officialcalor @SayNoToCalor Email response from Calor after we complained that we had no heating and have been given no definitive date for delivery: "we’ll aim to get back to you with a resolution within twenty eight days". 🤬

@MitchRangers @SayNoToCalor @AvantiGas @MartinSLewis I'm about to leave. I was in a fixed rate and they put it up, because of a clause about market conditions, so not fixed at all. 🤬🤬

@MitchRangers @SayNoToCalor @AvantiGas @MartinSLewis That's interesting. They're telling me it will be 70p a litre. I questioned it as others were offering about 50p per litre. They said yes it was right. I think they're trying to get rid of smaller users myself.

If you are thinking of using @AvantiGas I wouldn't recommend them. Trying for weeks now to access my account. Each email they ask for more info,despite having it all. Each time I reply it's like starting over again, get the instant reply "We're really busy we'll get back to you."

@AvantiGas out of gas and my wife has a chronic disability can someone please reply at the end of my tether 😡

@AvantiGas trying to speak to you on the phone is so difficult

@AvantiGas your customer service is appalling. Used the contact form on Monday, requesting a call to order gas - no response, it’s now Friday. Sat on hold to your “customer service” line on 3 occasions for a total of 2.5 hours. Do you ever answer phone?

@AvantiGas any chance anyone calling me back, I have been waiting since yesterday for one. Received a late delivery, and not receiving gas to the property!

@AvantiGas you were meant to deliver gas to my property on the 4th of December. The delivery was a no show and I'm still waiting for any communication from your company of why there was no delivery. I've tried calling but your option service isn't working. Can someone contact me

@AvantiGas I renewed my lpg gas with you at 45pence per liter on 15th November in Falkirk. Last week you offered my nan, who is 100 years old, that lives two doors down from me 65ppl take it or leave it. Knowing full well timescales to change. Disgraceful. @MartinSLewis

@AvantiGas any chance of answering the phone ? Wait time now over 80 mins !

@AvantiGas If I could sort it in the portal I wouldn’t have been waiting on the phone for 90 mins.

@AvantiGas I renewed my lpg gas with you at 45pence per liter on 15th November in Falkirk. Last week you offered my nan, who is 100 years old, that lives two doors down from me 65ppl take it or leave it. Knowing full well timescales to change. Disgraceful. @MartinSLewis