Sched Support

Join us today at 10am PT / 1pm ET. Our amazing customer success team can answer all your questions about hosting successful events with Sched and do walkthroughs of the key features in real-time with you. #AskSched #virtualeventsolutions sched.com/resources/asks…

@pramod_bhatotia I'm sorry to hear this. I'll reach out to you by email so we can get to the bottom of this.

@pramod_bhatotia Hi, how can we help?

@lpansaldo Excellent! We love feedback.

@SchedSupport Oh! That’s good to know. I wonder if all event organizers are fully aware. Some info I was able to see didn’t feel like it should be public? 😣 I’ll email! I have other feedback as well after using your app for several events over a few years. Thanks!

.@SchedSupport Hi! On the app, I’m able to switch events and see their details (descriptions, attendees, etc.) even if not registered. I can click on their links, including their video streams 😨 Can’t be right. Seems like huge security problem. Pls lmk your reply.

@pearwaldorf Hi again! We'd like to implement this, but need some user input. GMT offset changes with daylight savings. Should we display the GMT offset based on current date, or date the event is/will occur? And if the latter, should we use the start or end date of the event?

@pearwaldorf Thanks for bringing this to our attention. We will reach out to our developers to find out how to remedy this. Feel free to let us know if you have any other feedback.

@digitalnorman Hi Norman, Thank you for brining this to our attention. Our developers are working to correct this issue. You should be able to login soon.

@SchedSupport your website seems to have an issue right now, also our account with you seems to be affected.

@shirleman I would be happy to help with this. Please email us at support@sched.com ad I would be happy to assist.

@patrickdebois I'm sorry to hear this. Could you please email us at support@sched.com with a bit more information so I can help look into this?

hey @SchedSupport - very often uploading a speaker avatar results in not showing the image or showing a broken image at upload. Also sometimes the resizing view of the images does strange things. After trying a few times it works - might be worth checking into.

@zac503 Hi, II'm sorry about that! The certificate has now been updated. Thanks for making us aware of this. Please let me know if there is anything else I can help with.

@zac503 HI, I'm sorry about that. Can you please replace Sched.org with Sched.com and let me know if this fixes the issue?

@patrickdebois Thanks for bringing this to our attention. This is now fixed. Please let me know if there is anything else I can help with.

hey @SchedSupport your certificates has expired - happens to the best of us

@swiftchaser Great question. Yes you will be able to personalize the tweet before it is shared. Please let me know if there is anything else I can help with.

@SchedSupport Follow up Q. Can you customize what the tweet will say when you click on the Twitter share button on an event?

@schedsupport Is it possible to link Twitter to Sched to tweet newly added events?

@swiftchaser you cannot automatically share events on twitter. However, you can manually share links to individual sessions or you can include a twitter feed  using your event's # in your Sched event page. Please let me know if there is anything else I can help with.

@SchedSupport Just follow up question. I went through the article but I can’t find where I’m able to allow newly added events to automatically shared on connected Twitter.

@sghertz I'm sorry for the trouble here. Please email us at support@sched.com so we can help get this sorted for you.

@SchedSupport I upgraded my account and it still says in trial. Help?!

@sarahlefton @sched I got you! Following up via email now.

@sarahlefton @sched We've just released a few new privacy settings for video content. You can show video streams to logged-in attendees only by toggling on this setting: screencast.com/t/XdoOqQSE. Send us an email at support@sched.com and we can make sure you get your event set up correctly.

@sched @teacherjillk We are always open to hearing about new feature requests. Please email us at Support@Sched.com and tell us a bit more about what you are hoping to see.