Scrapple Bob

@BestBuy Where do I send a DM to? I cannot message the @BestBuy account.

Hi Scrapple Bob, Thank you for reaching out and sharing your experience. This is not the experience we want for our customers, especially considering the tools and resources we have to help locate items across our stores. I understand the frustration of spending hours driving only to find open box items in poor condition when they were listed as good or excellent. I’d be more than happy to see how I can assist you today. Please send me a direct message with your full name, phone number, and email, and I’ll look into this further. Thank you, ^Magee

@BestBuy Will no longer get ANY of my business. Spent 5+ hrs driving to multiple locations in order to pickup open box products, only for them to be incomplete and in horrible condition when listed as good & excellent. Customer support is even unwilling to help. Awesome service!

@izzysmum2007 @PlayAdoptMe Good luck getting an answer. I'm still waiting a year later for a response on a hacked account. 🙄

@PlayAdoptMe Thank you

@PlayAdoptMe do you have any kind of support I can message?

@PlayAdoptMe Update just seems like a quicker way for "hackers" to steal your pets. And more security? How about you add a pin or some kind of real security to trades so someone cant empty your account in minutes. Absolutely worthless!

New trade changes have been rolled out to everyone, including more trading slots & chat notifications! 📈🤝

@PlayAdoptMe If only you put as much effort into your customer support as you did creating "premium" pets. 🙄 Refuse to give you any more money whatsoever.

Time to expand your fortress with the new GIANT Mountain Home and Modular Castle furniture pack, coming to Adopt Me TOMORROW! 🏔️ ⏰ playadopt.me/countdown playadopt.me/countdown

@Wincy43882782 @PlayAdoptMe They won't help at all. Once they have your money (and time), they don't care. Just lost a bunch of pets on an account with 2FA enabled but can't get a response from anyone. They won't get another penny from my kids or myself.

@PlayAdoptMe Day 10 asking this @PlayAdoptMe

happy year of the rabbit, everyone 🏮🥰

@StopMeFastBR @PlayAdoptMe Not anytime soon. Once they have your money, they don't care about you. It's pretty sad for such a huge company.

Happy Update Day! 🚜🐶

@ElitRBLX @AdoptMeSupport They shut down their hacked support form. Just ran into this issue myself and lost a ton of pets and potions. So, yeah, I'd venture to say that you're not getting them back. Once they have your money, they don't care.

We're closing the Hacked support ticket submissions for the foreseeable future as we catch up with the current ticket queue. Please note that submitting your hacked request under a different type will result in an automatic denial of pets and an automatic closure of the ticket.