Sean Summers

@discovercard when you send 3 copies (with identical addressing) of the marketing flyer for the "Identity Theft Protection" in the same day, it doesn't instill confidence that you actually understand the concept. #identitytheft #creditmonitoring

Anyone able to get Business Support for AppFlow? @AWSSupport says there's no a team to support it!

@thebeebs Why would you release AppFlow with no support, even for those of us paying for Business Support?

@ShortJared I turn a switch. "Alexa, turn on the coffee" "Alexa, turn off the porch light". It's an improvement over double clapping a switch.

Dear friends, we have an important brunch argument to settle. What do you do to a switch?

@rakyll Why isn't this employer issuing USB single cup water heaters to each employee? This makes better use of the already deployed power strip infrastructure, increases utilization on otherwise idle USB ports, and recaptures some of the energy used waiting for user input.

Nothing explains this company better than this conversation on kettle filling.

@QuinnyPig I'm not sure other restaurants would want to trust a platform of a direct competitor. As a customer who chooses not to drink Starbucks, it will make me pause before ordering from the food menu.

They want your coffee order to be inscrutably priced?

@AmazonHelp Order #111-2832530-5281035

@AmazonHelp I've received a few of the items that my cancelled order included. I have been charged for these items on my Amazon Store Card. One of these items arrived as a piece of cardboard with no product. I cannot contact the seller or get a replacement to a non-existing order.

TIL that when @Amazon decides to lock your account and cancel all your orders due to "an unauthorized party may have accessed your account" -- you won't be able to log in with those root credentials for @AWS either. Fun times.

@AmazonHelp I am being told I received a credit for Trade-in order #: TRN-7864302-7685645 which was deleted by amazon. I WILL NOT pay for a credit I did not receive!

@seansummers I'm sorry for any unpleasant experience you had to go through with your order. Kindly be more specific with your concern so that we can assist accordingly. ^TS

@AmazonHelp OMG. Now Amazon is making me pay for a trade in credit on an order that was cancelled? SERIOUSLY?!? @AmazonHelp

@seansummers I'm sorry to hear you currently don't have access to your Amazon account. Have you received any correspondence from an Account Specialist regarding this? They communicate via e-mail, so along with your inbox, please also ensure you've checked your spam/junk folder. ^BV

@AmazonHelp Well, I feel less alone: foxbusiness.com/business-leade…

@seansummers Pleae keep us posted Sean. We want to ensure you recieve an update within the timeframe provided. Thank you. ^TP

@AmazonHelp I'm deeply disappointed in #Amazon's lack of ownership and high standards in losing the trust of customers like me. Customers that are prime members and have multiple subscription services should not have results like this and be locked out for days.

@seansummers We understand how disappointing the situation is, however, as informed earlier, we won't be able to reinstate a cancelled order. Please go ahead and place a new order. ^PJ

@AmazonHelp My further issues are why did this happen? Whose fault is it? What about my cancelled order? I'm rebuilding it at #bhphotovideo, since #Amazon won't even recover my order items cancelled after confirmed. Why trust #Amazon to deliver as promised?

@seansummers Thanks for confirming your account is active again, Sean. Please let us know if you have any further issues. ^JC

@AmazonHelp Yeah, so apparently an "Account Specialist" released my account at 21:49 last night, but calling in this morning as a customer reaching out to #Amazon allowed me to share all sorts of personal information to "re open" my account. Feels like I'm the only one Customer Focused.

That was fun .. #greatatlake

You know you are flying out from LFT when half the people at the gate brought their paper bag wrapped food with them... #OldeTimeGrocery #BestStop