@VincentC1123 @ConvergeSupport Exactly. Peak hours pa talaga nawawala connection ng Converge, sobrang hassle especially for people working or studying online.
English
Seb Aquino
365 posts
@ConvergeSupport, hindi naman siguro normal na everyday may ‘scheduled buffering’ from 10am–2pm. 😭 Reliability should match the monthly bill.
𑣲em@mlvsvt_
nagloloko din ba converge sa inyo guys??? around 10am to 2pm 😑 almost 1 week na converge hays
English
Seb Aquino retweetledi
Seb Aquino retweetledi
Seb Aquino retweetledi
@SH_ANDIEE @ConvergeSupport ConvergePH really asking customers to rate the service habang disconnected ang internet. Priorities are showing
English
DUDA AKO sa #YanAngFastestInternet nyo @ConvergeSupport #Converge #ConvergePH, ngayon nga wala kaming internet eh? kelan nyo gagalawin ang kable???
Filipino
PLDT really said: no internet, no support, but full bill pa rin.
Nabi 🌻💜🦋@TompongKayMay
Ano na PLDT. Bakit walang internet connection. Ikaw ba magbabayad ng araw ko? @PLDTHome @PLDT_Cares
English
@PamelaOneTwo @PLDT_Cares @pldt @PLDTHome Try mo i-follow up everyday, minsan dun lang sila kumikilos 😅
Filipino
Jusko @PLDT_Cares @pldt @PLDTHome 5 days na kami walang signal!! 🫠😡😡 Tapos pag hihingi ng rebate, ang bagal bagal. Hindi pa nga kami nakakuha ng rebate for February na almost 2 weeks walang signal. 😡😡😡😡
Filipino
@CarlosC112345 tagal na nilang ISP pero unstable pa rin ang connection sa kahit saang area. umay na talaga sa converge
Filipino
Converge, hindi naka-free trial mga subscribers niyo. pakibalik naman stable connection pls.
Filipino
@BeatrizF112 Nakakapagod na maghintay ng update tapos paulit-ulit lang nangyayari every outage 😒
Filipino
Converge, kailan ba magiging stable ang serbisyo? Lagi na lang kaming naga-adjust
⟭⟬micsʷᶦᵗʰ ᵇᵗˢ⁷(•́ɞ•̀ ) STREAM ᴬᴿᴵᴿᴬᴺᴳ ⊙⊝⊜@tannies_ssi7
converge ano na? bakit wala pang wifi until now 😭 tangina hindi na ako nakapagvote at stream
Filipino
@BeatrizF112 Sana man lang may longer waiting time bago nila i-close ang chat, kasi hindi naman lahat makakareply agad lalo na kung disconnected talaga.
Filipino
No WiFi na nga, tapos kailangan online agad para makareply? PLDT, sana ayusin ang customer support system 😩
yoonielle⁷@yoonielle21
Also @PLDT_Cares please change your SOP sa FB messenger. If a customer doesn’t have WiFi connection (Kaya nga nag reach out), how do you expect them to respond right away?? tapos you will close the conversation. Stop with the bots and AI, and give us human CSR jusko
Filipino
@CarlosC112345 Totoo, kapag billing ang usapan ang bilis ng reminder, pero kapag service interruption sobrang tagal ng response. Sana pantay ang priority.
Filipino
Isang galaw sa poste, ilang araw na walang internet. Sana responsibilidad din ang bilis ng aksyon, hindi lang billing.
t ✨@_triksiiie
@PLDT_Cares march 17, ginalaw nila yung box sa poste. Bigla ako nawalan internet, hanggang ngayon wala ako net. Ano yan, binunot nila sakin tas may pinalit na iba???? Galinh nyo naman.
Filipino