Sheetal Rao

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Sheetal Rao

Sheetal Rao

@Sheetaltweets

A self proclaimed Bohemian, a dreamer..Creative, enthusiastic, eternal optimist, spiritually agnostic! A tattoo freak, an animal lover, an entrepreneur..

Pune Katılım Eylül 2009
386 Takip Edilen236 Takipçiler
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@DTDCIndia - sent a courier (P72283367) from Pune to Hyderabad. Expected delivery date was 23rd April. We are on the 25th April and package is still in transit. The package contains claim documents - the deadline for which is today. I need this to be delivered today at any cost.
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
I had 2 cab drivers do that back to back today on @Uber_India - and have had similar experiences on @Olacabs and @rapidobikeapp as well. About time we do something about it. Wait, cancel, get charged a cancelation fee and then get a refund after disputing it. Why? #grievance #cab
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Uber_India @Olacabs @rapidobikeapp For the number of cab drivers who ask to go by the meter (and not the app fare) after a long wait for a pickup, suggest add 'asked to go by meter' as one of the cancelation reasons and somehow penalize the drivers for it. Frustrating! #cab
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Airtel_Presence What's wrong with broadband services in Kharadi, Pune?? No internet since 21st Dec morn. Receiving messages every 3 hrs stating it will be fixed in another 3 hrs. No resolution yet. This is horrible for folks like us who work fm home! Day 2 today. @airtelindia
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Niva_Bupa Appreciate the response Aarav. By when could we expect a call/ a resolution? I'm sure you'd understand we are running against time on this matter- and don't want to risk the claim being cancelled out for no fault of ours.
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NivaBupa
NivaBupa@Niva_Bupa·
@Sheetaltweets Hi Sheetal, we have taken note of the concerns you have raised. Your case has been highlighted to the concerned team. They will look into it and the team will get back to you shortly. Regards, Aarav
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@PMCPune @PMCMCO The situation has become unbearable, with water accumulating in the parking areas in Gulmohar City Society Kharadi. This has not only caused damage to property but also poses a significant health risk to the residents. #GulmoharCity #KHSWAPune #waterlogging
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Airtel_Presence All that I have been receiving are false assurances from different people in your customer care team. I could surely do with some real action instead. An issue reported on 4th July still remains open (tagged resolved by you guys - with no real resolution) and you expect patience?
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Airtel Cares
Airtel Cares@Airtel_Presence·
@Sheetaltweets We are always here to lend you a helping hand and we apologize for the delay caused. Be rest assured that we have prioritized your concern and will drop an update at the earliest. A bit more of your patience is highly appreciated. Thanks, Aashish K twitter.com/messages/compo…
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Airtel_Presence Which doesn't really help because you guys haven't still been able to resolve the matter.
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Niva_Bupa @FinMinIndia @nsitharaman @nsitharamanoffc Suraj sure needs to learn a lesson or two on empathy while speaking to a customer who is dealing with these inefficiencies while handling a personal emergency at home. FYI - these incidents have been escalated to your CEO'S office.
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Sheetal Rao
Sheetal Rao@Sheetaltweets·
@Niva_Bupa @FinMinIndia @nsitharaman @nsitharamanoffc And yes, have you been able to figure out who the on-call super efficient floor supervisor Suraj/Sooraj was? I'd really like to know if there was any action taken against him - or would there be other customers like me who would need to bear the brunt of his rudeness.
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NivaBupa
NivaBupa@Niva_Bupa·
@Sheetaltweets @FinMinIndia @nsitharaman @nsitharamanoffc Our sincere apologies for this unfortunate experience, Sheetal. Follow up is being done with the relevant team. Our team will get back to you soon with an update on this. We appreciate your patience. Thank you, Abhinav
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