Shell Stations

@KimKatieUSA We take reports like this seriously, Please DM us with the retail station address and the date of your visit so we can assist you further.

@0xdippo @Shell Guess the police are gullible too. Some systems require things to go ball the way in both directions. x.com/KimKatieUSA/st…

This is the moment a customer busted two @Shell workers running the screw scam to charge gas to other customers. He told them straight: take the screws out or I’m ruining your entire company. I’m so sick of people coming to America just to scam hard-working citizens. Deport every single one running these street-level cons.

@DesireeAmerica4 We take your concerns seriously and apologize for any inconvenience caused. Please DM us the station address and the date & time of the incident so we can escalate this matter.

@MssTeeHall111 Thank you for informing us. We’re sorry to hear this and want to notify the retail station operator to resolve the matter. Could you please send us a DM with more details about what happened?

@LRHN_Cash @Shell I know you hold your locations to a higher standard than this. Please address this staff member and owner - 4601 N HILLS BLVD

A woman in Arkansas in north Little Rock was being secretly recorded by another customer & she is speaking out about her experience with the police and a local business after a potentially serious Despite attempting to cooperate with the officer, she felt threatened when he clutched his gun during their interaction. The cashier's dismissal of the incident as an accident only added to her frustration. When she requested a different officer to take her statement, her request was denied, and the same officer was sent again. This incident raises concerns about the need for improved support and protocols. The incident took place at 4601 N Hills Blvd, and both Shells and the North Little Rock police department are urged to take a closer look at their practices. #shells #arkansas

@KimKatieUSA We take reports like this seriously, x. Please DM us with the retail station address and the date of your visit so we can assist you further.

@JOKAQARMY1 We take reports like this seriously, x. Please DM us with the retail station address and the date of your visit so we can assist you further.

New Jersey Gas station ⛽️ caught doing some illegal 💩 trying to steal money from the people. The argument was classic tho. 🤣 🤣

@CreasonJana We take reports like this seriously, x. Please DM us with the retail station address and the date of your visit so we can assist you further. x.com/messages/compo…

I did not know this was a thing! A customer busted two @Shell workers running the screw scam to charge gas to other customers. I’m so sick of ppl coming to America just to scam hard-working citizens. Deport every single 1 running these street-level cons.

Hi @debokathlovett, I understand you have an inquiry about the Shell Performance Elite World card, and I’d be happy to guide you in the right direction. To make sure you receive the most accurate and specialized support, I’d like to share that this program is managed by a dedicated team separate from ours. Because of this, we don’t have access to their systems or account details. However, you can reach the appropriate team by contacting Imprint at 888-427-0544. When calling, please have your account number or Social Security number ready, as this may be requested to help route you to a live agent more efficiently

@Shell you have a SEVERE pmt process prblm: Imprint. I pd bal via EFT on 6/11. Disappeared immediately from my chkg acct. Appeared immediately in online Imprint activity. 6 days ltr they're declining charges saying pmt hasn't processed. That's wire fraud. Respond immediately.

Thank you for contacting us regarding your concern with your Shell Branded Card. For this type of inquiry, we have a dedicated support team who are best equipped to assist you. Please contact Imprint Customer Support at 1-888-427-0544. You may also find helpful information by visiting their FAQ page at go.shell.com/4uO7N6l and selecting “Help” in the upper right corner of the page. Thank you, and we appreciate your understanding.

@Shell What happened to Shell? Tried using my card and it was denied, tried getting into my account, won’t let me in, called CS and it’s some offshore people I can’t understand. Will no longer be a shell customer as of today.

@Brykipedia Hi Bryan, If you need any help, feel free to reach out to our Fuel Rewards team at 1-888-603-0473 or support@fuelrewards.com. They're always ready to assist. Thank you!

@Shell This rewards program is a damn joke. Just AWFUL

@muchaluchachris Hi Chris, we understand that you experienced an issue while attempting to opt in to the Race Day Rewards offer. Can you please send us a DM so we can assist you?

@ShellStationsUS why does it not show up in my fuel rewards even tho I have opted in the Shell App

Save 22¢/gal on race days! Rev up your engines to save MORE on race days! Follow these steps to save 22¢/gal every time 3X NASCAR Cup Series Champion, Joey Logano and the No. 22 Shell-Pennzoil team hit the track! Join the Shell® Fuel Rewards® program, opt in to the Race Day Rewards offer in the Shell App and fill-up on race day! go.shell.com/4tAAgfI

@HeatherTownBail Hi, we're sorry to hear about this. Your bank normally releases your fund depending on their hold policy. In case you have not received the amount back within the stipulated timeline, please immediately contact your bank and raise a dispute with them.

@ShellStationsUS I need shell to claim the $37 I spent at the pumps at the mini market in Nashville off of Cleveland Street. She’ll took $100 from me and put it on hold. I would like to have the rest of my money back. I talked to my bank and shell hasn’t claimed it yet.

@lost_10mmsocket Hi, thank you for your inquiry. In able for you to avail the Race Day Promotion, you need to have both Shell App and Fuel Rewards app.

@ShellStationsUS I'm legit looking up the locations of my local Shell stations so I can take advantage of this.

@brandonfigs Hi brandonfigs, we understand that you experienced an issue while attempting to opt in to the Race Day Rewards offer. Can you please send us a DM so we can assist you?

@ShellStationsUS I get an error when attempting to "opt in" Error: Activation not successful.

It’s Race Day! Feel the roar, chase the thrill, and fill up today to save 22¢/gal on RACE DAYS 🏁. Be sure to, Join the Shell® Fuel Rewards® program, opt in to the Race Day Rewards offer in the Shell App and fill-up on race day! go.shell.com/4aglKSF

@TNMoost Hi TNMoost, we understand that you experienced an issue while attempting to opt in to the Race Day Rewards offer. Can you please send us a DM so we can assist you?

@ShellStationsUS Not even close to working today

@caldodge Hi, thanks for contacting us. To promptly assist you, can you please provide your account information for verification using this link Formstack or Live Chat: Accessible via the Help Center in the Shell App.

@TNMoost @ShellStationsUS Yep. I opted in, but the discount isn't showing up.

Joey Logano grabbed the checkered flag in Duel 1 at Daytona. Now it’s your turn. Grab yours with Race Day Rewards. go.shell.com/4rmxOYE 🏁

Race days are about MORE savings! Save 22¢/gal with the Race Day Rewards offer in the Shell App. Follow the steps below to save at Shell every time Joey Logano and the No. 22 Shell-Pennzoil team are on track. Join the Shell® Fuel Rewards® program, opt in to the Race Day Rewards offer in the Shell App and fill-up on race day! Link in bio.

Whether you're hitting the road to visit family or just cozying up at home, we hope your holidays are filled with warmth, good cheer, and full tanks for all your adventures! Have a safe and happy holiday season, and we’ll see you in 2026! 😊🎉 #HappyHolidays #HappyNewYear