Shiprocket Care

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Shiprocket Care

Shiprocket Care

@ShiprocketCare

Official support handle for @shiprocketIndia

Katılım Ekim 2021
4 Takip Edilen1.5K Takipçiler
Mr. Kumar Chakraborty
Mr. Kumar Chakraborty@Mr_Kumar_IND·
Booked a shipment via Shiprocket & Shadowfax with clear “FRAGILE” instructions and proper packaging, yet the product was completely damaged during transit. Extremely disappointing handling and accountability. AWB: SF2913803201SRF @ShiprocketIndia please look into this urgently.
Mr. Kumar Chakraborty tweet mediaMr. Kumar Chakraborty tweet media
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
Hi Sahib, As I can check, the shipment is out of delivery area for the courier partner. Please confirm if the buyer can self collect the shipment from the hub and I will get the address arranged. As a token of apology, I have initiated the freight refund to your wallet.-FN x.com/messages/compo…
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sahib mahipal
sahib mahipal@sahibkh91008482·
@ShiprocketIndia डिलीवरी का एक शिपमेंट है पार्सल की डिलीवरी पूरे एड्रेस तक होती है एड्रेस चाहिए उसके बाद भी ऑफिस में कलेक्ट करने के लिए बोला गया है कस्टमर ऑफिस जाने में सक्षम नहीं है क्योंकि उसकी तबीयत ठीक नहीं रहती है घर में लाने वाला कोई नहीं है Awb 1091385527250
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Shubh
Shubh@shubh_301111·
@Shiprocketindia @XpressBees_IN Need clarification on your ₹2500 compensation policy for uninsured shipments. AWB: 14326351396611 was never delivered, never returned to me, and was later marked “ORDER DISPOSED OFF”. 1/n
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@VijaySegu88 Hi! I have shared an update with you via DM. All further communication will continue there. ~AD
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Vijay Segu
Vijay Segu@VijaySegu88·
@ShiprocketCare I could not attach the images in the private chat and the message is not encrypted. Can you please share an email where I send the message or follow my account?
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Vijay Segu
Vijay Segu@VijaySegu88·
@ekartlogistics @ShiprocketIndia Hello, I've ordered a product online but received a 500ml bisleri water bottle instead. I looked for a contact number to raise a complaint but couldn't find any on their websites. Finally raised a complaint on NCH #9218252. Pathetic service.
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Talari Srisha
Talari Srisha@TalariSrisha·
🚨 Urgent Complaint Ordered COD product from Savana. Delivery agent took ₹2093 via UPI for 2 orders. • 1 (₹400–₹500) delivered • Savana order (₹1523) NOT delivered Still shows “Out for Delivery” + repeated calls. No response for days. Need FULL REFUND. @ShiprocketIndia
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@iamBLACKHORSEcs Hi! I understand your concern. Since the resolution includes personal details, we’ll continue the discussion privately. Relevant information has already been shared via DM. ~AD
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iamBLACKHORSE
iamBLACKHORSE@iamBLACKHORSEcs·
@ShiprocketIndia imagine having the worst services! Most parcels go missing or RTO doesn't get delivered and then having the audacity to message sellers to increase shipment volume via KAM! Have some shame #shiprocket and help small businesses grow instead of pressuring them!
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
Hi, We request you to please connect with your seller regarding the order cancelation. As Shiprocket is an eCommerce and D2C platform that supports sellers with logistics and fulfillment, but we don’t sell or manage the products directly. We appreciate your understanding in this matter. ~SP
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@gb3315471 Hi, Please share the AWB number so that we can assist you ahead. ~SP
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Bhai ji
Bhai ji@gb3315471·
@ShiprocketIndia Same on you mene order 4may2026 ko kiya tha usme 5 Tarik delevery date thi matlab next day lekin har din delay ker rahe hai ab 7 may 2026 ko dikha rha hai muje boat se esi umeed nahi thi verna mai order nahi kerta same on you
Bhai ji tweet media
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@boddhi_organic Hi, I have highlighted this issue to the team and I am working on this concern through Ticket ID-4176319. Kindly allow me sometime to get back with an update on this. All further communication will continue to happen in DM only. -FN, Team Shiprocket twitter.com/messages/compo…
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@SpandanMondal37 Hi Spandan! I have shared an update with you via DM. All further communication will continue there. -SK -Team Shiprocket
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@ayushh03 Hi, I have highlighted the shipment to the courier partner for pickup attempt on priority basis and I am working on this concern through Ticket ID - 4160802. Please allow me sometime and I will get back with an update on this shortly. -TS, Team Shiprocket
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Ayush Goyal
Ayush Goyal@ayushh03·
@ShiprocketIndia my pickup was never successful at first instance i have to always took help customer support Awb 90500033212
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@asatiabhi Hi, I would like to inform that the shipment has been delivered. I hope the concern is now resolved. Further, I can see that our team is already working on your new concern with Ticket ID - 4214369. - FN twitter.com/messages/compo…
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abhishek asati
abhishek asati@asatiabhi·
इस पार्सल को जल्द डिलीवरी कराए जेन्युइन अटेम्प्ट करे फ़क रिमार्क कर पैसे लूटने का काम मत करे एक भी पार्सल टाइम पर डिलीवर्ड नहीं किया जाता जब सर्विस नहीं देनी तो पैसे लेते ही क्यों हो कंपनी बंद फर्जीवाड़ा क्यों करते हो, @khurpenchh @BandBajaateRaho @jagograhakjago @ShiprocketCare
abhishek asati@asatiabhi

AWB no.- SF3158048974KR @ShiprocketCare इतनी घटिया सर्विस है इस कंपनी की,इनको लात मार कर मार्केट से बाहर करना चाहिए कस्टमर केयर सर्विस जीरो है ओर घटिया इनको कुछ पता ही नहीं होता कई बार शिकायत करो ओर कस्टमर से वेरिफिकेशन के नाम से केवल जबरदस्ती ये बुलवाया जाता है कि मन कर से ये

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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@beprepared8 Hi, Please share the AWB number via DM so that we can assist you ahead. ~SP
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Fundamentalist
Fundamentalist@beprepared8·
@ShiprocketIndia very poor delivery service haven’t recieved my order yet despite showing out for delivery
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@aarifjug Hi, I have shared an update with you via DM. All further communication will continue there. ~SP
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Bharat
Bharat@aarifjug·
Hi @ShiprocketIndia aakhir kya chahte ho aap log seller se? Ek to har order delay hota hai jisse customer rto kr dete hai aur ab ek naya drama ke home delivery nhi kr rhe hai, customer ko bola jaa rha hai 25km door warehouse se jaa ke collect krne k lye, bahot buri service hai
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@amitshandle Hi Amit, Please be informed that I am actively working on this. Kindly connect with us via direct message so we can share the number on which the discussion took place. You may also share your active contact number via DM to receive further updates. ~SK twitter.com/messages/compo…
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Amit Goyal
Amit Goyal@amitshandle·
@ShiprocketIndia It is unacceptable for a logistics company to go "dark" on a shipment for an entire week. If you value your time and your packages, I suggest looking for a more reliable alternative. Shiprocket’s lack of transparency and poor communication is unprofessional.
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
@dagasanyam Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please allow me sometime and I will get back with an update on this as soon as possible. -FN twitter.com/messages/compo…
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
Hi! I understand your concern and want to inform you that Shiprocket is an eCommerce and D2C enablement platform that provides logistics, fulfillment, checkout, and post-purchase solutions to businesses. Also, we do not sell, supply, or control the products shipped by sellers. However, I would like to review this matter to ensure proper support from our side. Kindly DM us the tracking number of your shipment, and I will connect with you to assist you further. x.com/messages/compo…
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Aswin.Nambiar
Aswin.Nambiar@Aswi_n·
Beware of online retail stores who run extensive ads via youtube or instagram, if you order something you get toxic products delivered. It's an organised scam no website or customer care. Main product kids rc car. Beware : #drapedesh They use #shiprocket and #delhivery as courier
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Shiprocket Care
Shiprocket Care@ShiprocketCare·
Hi Lalit! I kindly request you to ask the seller to raise a delivery dispute from their panel if they you received the shipment, even though it has been marked as delivered. Once the dispute is raised, we will assist the seller further. Kindly reach out to the seller for any additional assistance. ~AD
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LALIT GAIROLA
LALIT GAIROLA@LALITGAIROLA3·
@ShiprocketCare @mamaearthindia @pikndel Bastard shiprocket team, I am not asking you for delivered, is it delivered in the right place? Just talked with your Pikndel courier person and supervisor, and as per evidence they delivered to wrong address, and after this blunder no proper response.
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LALIT GAIROLA
LALIT GAIROLA@LALITGAIROLA3·
@mamaearthindia @pikndel @ShiprocketIndia Still waiting for a resolution on the Order ID MA-91080972728_SP1047-26-87091 ,Pikndel AWB # PA1787032. Marked delivered but NEVER received. Still no update despite the complaint. Please check with the delivery person and partner.
LALIT GAIROLA@LALITGAIROLA3

@mamaearthindia @pikndel Mamaearth Order PA1787032 marked delivered but NOT received.The delivery person called but the parcel was delivered to the wrong address or lost.This is serious negligence. Need immediate resolution – refund or replacement #ConsumerRights #FraudDelivery

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Keşfet

@PRASADNAIDoy2b @ShiprocketIndia @Mr_Kumar_IND @shubh_301111 @XpressBees_IN @amazonIN @AmazonHelp @VijaySegu88