Shipt

@balconymuppet We are so sorry to hear this! Please DM us so we can further assist you.

@Shipt whattttt is up with your customer service??? An hour of frustration to still not have the issue resolved is insane

@darmstadiym Hi there! We are so sorry to hear you are having issues. Feel free to send us a DM with the email on your account and we can look into this for you. 💜

@Shipt trying the shipt app. It won't let me log in

@gabby_phx Hello, we apologize for the inconvenience and appreciate the feedback! 💜

@f4denz Hi there! We're so sorry to hear about your previous experience with our service. Can you send us a Dm with your email? We would love to take a look into this for you 💜

So going to say not sure what happened with @Shipt but wow, they went from good service to awful in a heartbeat. Order was 2 hours late, never delivered, then they want 10 days to give me back the money they took in seconds, or give me a credit (use in 30 days or lose the money)

@DabbleverseSpy Hi there! We are so sorry to hear you about this negative experience. Feel free to send us a DM and we can look into this for you. 💜

@alaron1855 Hi there! We are so sorry to hear you are having issues. Feel free to send us a DM with the current email on your account and we can look into this for you. 💜

@shipt What does it take to change my email address? So far, 5 minutes and counting on the phone. Seriously?! This should be automated online.

@jessdossuntos Please DM us the email address on your account and we will get this feedback submitted to our team, Jess!

@Shipt how come people who pay a monthly fee for the service do not have a option where we can turn on in our accounts so that only our preferred shoppers can see our order. I only want to help my preferred shoppers make a living. I don’t care about all those other people.

@tara_smith288 Hi Tara! Can you send us a Dm with your email? We would love to take a look into this for you 💜

@Shipt My account was deactivated, but I still have a balance I can’t access. I’ve tried support with no response. Because my account was deactivated, I am unable to utilize call or chat. Please issue my payout immediately

@alaron1855 Hi there! We are so sorry to hear you are having issues. Feel free to send us a DM with the email on your account and we can look into this for you. 💜

@Shipt Thought you'd want to know, your platform is slow tonight. Also not providing GPS tracking.

@Larryicelord Hi Larry! Please feel free to send us a Dm. We would be happy to assist you here

@Shipt @issarae Can someone help me

Everything you need for an @IssaRae-style brunch, delivered right to your door.

@Meredejoie Thank you for this information. One moment while we look at your account.

@Shipt It would be nice if you responded.

@Shipt canceled my order because the shopper said he couldn't find me and I didn't respond. He's a liar!

@Trump2028165201 Hello, we apologize for the confusion. Mark ups are generally applied on delivery services. We do market that we only have no mark ups on Target orders. We hope you can give us another try soon. We apologize for the inconvenience! 💜

@Shipt I just joined a annual membership. Placing my first order I noticed you have a mark up on every item plus a fee for any order under $35. You don't talk about a mark up of each item. I canceled my membership and request a refund. Thank you.

@RebeccaWyl73120 Hi there! We are so sorry to hear you are having issues. Feel free to send us a DM with the email on your account and we can look into this for you. 💜

@Shipt @Pinktabulous4U Yeah I got deactivated just because I have the app open on two cell phones for whenever it crashed on one phone I would use the other phone and I got deactivated and I had top ratings and a bunch of preferred members

@Shipt I loved Shipt guess they dont care abt me

@itsangelbitchhh Please DM us so we can look into this for you!

@Target @Shipt THIS is INSANE. The fact that i don’t have the option to go pick it up myself is even more insane. I don’t have time to cancel and wait for the hold yall placed to lift either.

@hamngreggs Hi Gregory! If you're experiencing any issues with your order, please feel free to send us a Dm. We would be happy to assist you here 💜

@Shipt you need a better way, to contact drivers, who get lost

@monwedfri366969 We apologize for the inconvenience this has caused! Can you DM us the email address on your account, please?

@Shipt I got logged out and when I tried to get login help they said all information for deactivation was provided in email. I never received an email so can someone please tell me why I was deactivated? As far as I know I was just logged out. Shipt does this randomly

@GenuinelyShonny We sorry to hear about your experience. Can you DM us your order number, please and we will look into this further for you?

@ecroFrednuhT We’re sorry to hear this! Can you DM us the email address on your account and any screenshots or details of price changes, please?

I use @Shipt for grocery delivery from @Dierbergs for my 81 year old mom. Shipt will just arbitrarily change the price of items between checking out a cart and my final bill because "prices at the local store may have changed." Except, this happens on items that are on sale at EVERY Dierbergs at the city. Shipt just decides to take more money and so they do, and when you try to do a customer service chat about it, they say that they are allowed to charge more if the item costs more at a local store. This is theft and against the terms of service

@alaron1855 Hi there! Can you send us a Dm with your email? We would love to take a look into this for you 💜

@Shipt So what should I expect when I place an order for a future time? How does your system work? Please educate me.

@Shipt Twice my order has come well before my requested window. The first time you blamed it on the shopper and instructed me to rate them poorly. But now I think it’s your error, not theirs.