Shipt

@monwedfri366969 We apologize for the inconvenience this has caused! Can you DM us the email address on your account, please?

@Shipt I got logged out and when I tried to get login help they said all information for deactivation was provided in email. I never received an email so can someone please tell me why I was deactivated? As far as I know I was just logged out. Shipt does this randomly

@GenuinelyShonny We sorry to hear about your experience. Can you DM us your order number, please and we will look into this further for you?

⁦@Shipt⁩ ⁦@Target⁩ I contacted you both regarding your Shipt shopper Michelle and all I got was I am sorry email and then ignored! She was waiting outside my home for nearly 30 minutes AFTER delivering my Shipt order, just waiting and watching! That’s extremely creepy

@ecroFrednuhT We’re sorry to hear this! Can you DM us the email address on your account and any screenshots or details of price changes, please?

I use @Shipt for grocery delivery from @Dierbergs for my 81 year old mom. Shipt will just arbitrarily change the price of items between checking out a cart and my final bill because "prices at the local store may have changed." Except, this happens on items that are on sale at EVERY Dierbergs at the city. Shipt just decides to take more money and so they do, and when you try to do a customer service chat about it, they say that they are allowed to charge more if the item costs more at a local store. This is theft and against the terms of service

@alaron1855 Hi there! Can you send us a Dm with your email? We would love to take a look into this for you 💜

@Shipt So what should I expect when I place an order for a future time? How does your system work? Please educate me.

@Shipt Twice my order has come well before my requested window. The first time you blamed it on the shopper and instructed me to rate them poorly. But now I think it’s your error, not theirs.

@TeeBone72130442 Hi there! We're so sorry to hear about your previous experience with our service. Can you send us a Dm with your email? We would be happy to look into this for you 💜

@Shipt Has the worst service ever. Don’t use it. Their drivers seem to think there are more than one hotel with the same address in one city. But if you call, they don’t answer. Great product.

@SemiBakedWife Hi there! We're so sorry to hear this. Can you send us a Dm with your email? We would love to take a look into this for you 💜

Day 23: I was hoping for a slightly better day but no matter how hard I try I just can't get there. @Target didn't bother to tell me or the kind @Shipt shopper (I felt terrible he got screwed over too) the store was half out of power - and half out of stuff. They were willing to take what money they could from you so they screwed you by allowing it "purchased" even though they knew it wasn't. So now I can't access any frozen or cold food because they don't care. Dealing with this caused so much time too. It is also wrecking my mental abilities even worse. And that's just dealing with food and @Target and dealing with the removed brain part. There is more, that's just the worst of the day. It's all killing my brain figuring anything out 😠

@Leonard15911051 Hello, unfortunately, The Social Media Team does not have access to additional information and is unable to provide further assistance. If you have further questions about account status or access, please email appeals@shipt.com. We wish you all the best.

@Shipt I was still learning when I was permanently deactivated after 3 weeks working with shipt and completing just orders due to customer ratings. I respectfully requested a second review, but no one was willing to help.i called support and they hung up on me.

@alaron1855 We're sorry for the inconvenience this has caused! Please DM us your order number and we can look into this for you.

@Shipt @AskTarget A problem with an order. My shopper cancelled an item without telling me, which made me ineligible for a discount. Can you please help?

@corruptn3ko Hi there! We apologize for any issues you are experiencing. When you have a moment, please send us a DM or contact Shipt HQ at (205) 502-2500. Thank you!

@Shipt My moms account got deactivated for being inactive and she just did shipt yesterday. She does it often so i don’t see how she’s inactive.

@phuckyocouch228 Hi there! We would love to look into this for you. Can you send us a Dm with your email?

@Shipt I set up a shopper account I'm having issues logging in when I enter my password all the information I enter is correct is there any way I can get some help with that

@rios_steph79367 We're so sorry to hear about your deactivation. Please DM us the email address on your account and we can look into this for you.

@Shipt Hi — I was permanently deactivated after 7 days as a new NYC shopper due to late deliveries while learning the app. I’m respectfully asking for a fair second review. I’ve already reached out to @ShiptHelp. Please advise.

@BBdroidzSprint Hi there! We apologize for this negative experience. When you have a moment, please send us a DM with the email address and order number. Thank you!

@Shipt On the hold with customer service... your shopper was late and took half of my order; I get Shipt credit and will pay delivery fee for getting my dinner re-ordered.

@CulturePodium_ Hello! We do not have any widespread issues being reported with our site or app currently. If you are experiencing technical issues, please DM us with the email address on your account and some details about what is happening and we’ll be happy to look into it for you!

@Shipt is something wrong with yall app and desktop site?

@mxbxr Hi there! Thank you so much for this feedback! We will be sure to pass this along to our team 💜

@Shipt can you please add the feature where it shows what time the customer read the message their shopper sent them

@VeePeeElle33 We are so sorry about the experience you had with us! Do you mind sending us a DM with details and the email associated with your account? We would love to look into this for you!

@Target @Shipt I need help on an order that was supposed to be delivered TODAY. Instead I got a Shipt driver telling me they will deliver “Tomorrow, sorry”. I need help STAT, this was a birthday gift and we were supposed to give it to the person at the dinner. Cc @FTC

@MissLIPrincess We are so sorry to hear about this experience! Please DM us your order number and we will look into this for you.

@Shipt @Target And people have asthma and shouldnt have to worry about them or people in thier house hold having asthma attacks because the driver smoked so heavily everything reeks of smoke. I understand smoming id an addiction but it wasnta little smell it even stuck onto a bag of chips

@Shipt @Target i have 360. I had a delivery & my order came smelling like smoke. everything not just the bags they were in. Its below freezing outsidefeels about 0 somehow my shopper managed 2 deliver frozen/cold 100% defrosted/warm- I have to reorder everything paying more

@AjDaizey Hi there! We're so sorry to hear this. Can you send us a Dm with your email? We would love to take a look into this for you 💜

@Target @AskTarget @Shipt My shopper sent messages I never received due to an app failure. I rated/tipped based on missing info and can’t fix it. Shipt said Target would correct it—Target won’t. Shopper Marc is being penalized for a tech error. Please escalate.

@seansmith We are so sorry about the experience you had with us! Do you mind sending us a DM with details and the email associated with your account? We would love to look into this for you!

Hi, @meijer ? I just got my grocery order delivered & about $16 dollars of items I was charged for were not delivered/missing. I can't get ahold of your customer service & as a disabled person who can't drive to the store, this is unacceptable. @Shipt - it was your shopper.

@AngryFatJerk Hi there! Thank you so much for this feedback! We will be sure to pass this along to our team 💜

@Shipt to do something about all the negative reviews shipt shoppers are receiving for LACK OF COMMUNICATION, when alot of customers unsubscribed to shipt txts when you spammed them with promotional message during the holidays, now the driver cant txt the customer @AskTarget

@loco86ward We are sorry to hear this. Please try to send us a DM on another social platform. Please include an explanation about what happened also your phone number or email address to your account. 💜

@Shipt It won't let me DM you.

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