Simon

@mrjakehumphrey Happened to me once at work @mrjakehumphrey 😂

@HillF1 could I get a shout out to my wonderful mother for my 37th birthday present please Damon? :)

@DualSensor Source?

@maxrushden @barneyronay @guardian_sport @jonawils @bglendenning Safc legend Luke 09 is streaming a free workout today - which seems all the rage these days. Which player past or present would a) “phone in” the most half arsed workout b) deliver such an intense session you’d be sweating like a pre season Andy Reid?

Today's @guardian_sport FW. @barneyronay @jonawils @bglendenning any questions?

@mims Rarely (never) respond to random tweets in my feed but this is exactly my reality too! Hang in there (and I’ll try to take my own advice...)

@westelmUK could you please stop advertising on your website that you are delivering and sending emails highlighting products that are available for delivery when you willfully took my order but refuse to deliver. It’s not a 2 man delivery so there’s no excuse

@ijpope Amazing

@SiFarthing Third one down - this is how you need to dress next time you’re at the Stadium of Light.

"It’s the implicit decisions that websites make about what to show a customer, that really make the step change in customer loyalty." – A day in the life of… Global Strategy & Insights Director @monetate bit.ly/2G0MpmW

@SunderlandAFC @SunderlandAFC if I buy a Walsall ticket does that qualify me for priority 3? I have no recent match tickets otherwise. Thanks

🙌 Ticket purchase details for the Checkatrade Trophy Final are now confirmed. Season card holders can buy tickets from 8am this Friday... #SAFC #WontBeHomeForTea safc.com/news/ticket-ne…

The Multiplica team is looking forward to joining our friends @salimsahi911 @AnoopVasisht at @DynamicYield @SiFarthing at @monetate & @Optimizely at #personalization day tomorrow @ITB_Berlin! Check out the schedule here: bit.ly/2H4qqyP #ITBcon19 #ITBBerlin #ITB2019

Simon Farthing, Director of Global Strategy and Insights opines on why personalization holds the key to customer retention. Check out his article in @etail - lnkd.in/eyGZ4fP #globalstrategy #personalization #optimization #growyourbestcustomer

@monetate is proud to announce the appointment of our new COO, Brandon Atkinson! Brandon brings extensive experience in building successful high-growth technology businesses. Welcome to the team, Brandon! #leadership #personalization #technology #ai monetate.com/news/monetate-…

@IKEAUKSupport I’ve filled in an online form. Then been presented with an excel document and had to fill out pretty much identical information again. Called and had no answer. Then been promised a call and had nothing in response

@SiFarthing Hello! Have you tried calling them on the number online? Or have you requested another appointment online since your first one? - Katie-Lou

@IKEAUKSupport what is going on with your kitchen planning service? I requested a visit on August 31st. That’s over 14 weeks ago. And despite two messages I’ve had no apology and no appointment has been made. It’s put me off Ikea so no need to book the appointment now

@IKEAUKSupport Tottenham. Thanks Mary

@SiFarthing Hi there, that sounds frustrating. Which store were you working with? Or rather hoping to work with? More details please, lets find out what has gone wrong :( Thanks - Mary

#AI - the secret to instilling customer loyalty: retailtechinnovationhub.com/comment-1/2018… by @SiFarthing, Director of Global Strategy and Insights, Monetate, via @RTIH_RetailTech #personalisation #retail

A new report by @Microsoft shows that 56% of #retailers are still not using #AI in their operations. Simon Farthing of Monetate believes that this research highlights a crucial missed opportunity for retailers to enhance the shopping experience. techhq.com/2018/11/should… #CX

@RokerReport Will it be like the Luton game and have no commentary, one camera and no replays or will it be a bit more polished being at home?

I *think* UK supporters can buy the stream for today’s game off SAFC.com - without a VPN.

The Future Is Personalised, the Future Is Automated - RetailTechNews retailtechnews.com/2018/08/06/the… vi @retailtech_news @SiFarthing #AI #personalization

🏆 COMPETITION 🏆 The #WorldCup kicks off today! To celebrate we're giving away 50 packets of FIFA World Cup @OfficialPanini stickers. To be in with a chance to winning, simply give us a follow and retweet this post. Good luck! Entries close on 18 June at 1000 BST. #GotGotNeed