Siddharth Matalia

@flyspicejet hope you will work with Yatra on this and help

@YatraOfficial hi Team Yatra, unable to get through on the customer care no. Lost someone in the family and flight booking got messed up. Can someone help

@YatraOfficial Email id siddharth.matalia@gmail.com

@YatraOfficial This is the ticket. Booking Ref No 2303260008869

@StarHealthIns I am having a really tough time renewing my Sr Citizen Red Carpet policy because of some premium amount mismatch. Have been calling some a week but no resolution in sight. The policy expires in the next 3 days.

@Lets_Colive You guys are cheats and frauds @Lets_Colive @sureshrangaraj . Taken my money and then cancelled my booking. And now no one even picks my calls.

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@Lets_Colive @sureshrangaraj the way your company is treating a customer is absolutely pathetic. You need to personally investigate this and make it right. I am being taken for a ride for more than 3 weeks now with only empty promises of we'll look into it. @jaagograhakjago @JaagoGrahak

@Lets_Colive Here is what the app is still showing.

Having an exceptionally bad onboarding experience with @Lets_Colive . Getting anxious if this is how they are at the onset what all unpleasant surprises am I in for.

@Lets_Colive Hi, no one from the team has connected with me yet, except for 1 message from the salesperson telling me not to make an issue out of this situation. And also there still seems to be no booking done. Plz refer to the screenshot taken 2 seconds ago. @sureshrangaraj FYI&A

@SidMatalia Hi Siddharth, We have notified the team regarding the issue & one of our representative with get in touch with you to assist you with your query. Thank you.

@Lets_Colive This is what I still see on the app. Please help me get my booking back and as per what was promised to me by the salesperson in terms of the room that I had reselected and the rent that was agreed upon.

@SidMatalia Hi Siddharth, As confirmed by the team, the booking has not been cancelled & is still reflecting in the records, We request you to please refresh the app. We appreciate your co-operation. Thank you.

@Lets_Colive @sureshrangaraj @jagograhakjago @ConsumerReports @sureshrangaraj @Lets_Colive can someone please explain why my booking has been cancelled. I have just been asking to make corrections basis what was promised to me. Not to cable my booking. Where is a newbie in town supposed to go if you do things like this?

@Lets_Colive @sureshrangaraj @jagograhakjago @ConsumerReports @sureshrangaraj @Lets_Colive i have not raised a ticket on the app which has also not been responded to in 4 days. Which other formality do you want me to do for you to ignore again?

@Lets_Colive @Lets_Colive @sureshrangaraj 5 days since token amount was paid and I still don't have confirmation and details. WILL SOMEONE LOOK INTO THIS RIGHT AWAY AND RESOLVE?

@Lets_Colive Can't because it says no current bookings found.

@Lets_Colive Can you help on how do I raise a service ticket?

@SidMatalia Hi Siddharth, We request you to please raise a service ticket along with the registered details so that we can connect with you to assist you better. With your X handle & name we are unable to fetch your details. Thank you.

@Lets_Colive I called that no before sending this out. Gave details to the person who said will call back in 5 mins after checking with the sales person. Never got a call back. I called again they said I'll get call back from the sales person. I called again they kept disconnecting my call.

@SidMatalia Hi Siddharth, Apologies for the inconvenience caused. We request you to please share us the service ticket ID or connect with @ 7676000500 so that we can assist you better with your query. Thank you.

I am sure that is not how @sureshrangaraj would want his company to be known.