Neha Arora
760 posts

Neha Arora
@SoothingBlues
Book Nerd! Romantic! Social Media Strategist @SPS_West
Calgary, Alberta Katılım Temmuz 2013
225 Takip Edilen279 Takipçiler

@SoothingBlues Hello, can you please DM more details so we look into it on our end? x.com/messages/compo… /Ordell
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@AirCanada I still haven’t received reimbursement for the expenses I incurred as my flight was cancelled by Air Canada labour disruption. I have sent follow up emails but no response whatsoever. I see people getting e-transfers, etc from Air Canada.
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@emilyhaws @AirCanada Hi Emily, sorry, I just saw this. I will send you an email shortly.
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@SoothingBlues @AirCanada Hi Neha -- I see you're still having issues with AC due to the labour disruption. Could you email me? I'm doing a story on this. ehaws@globeandmail.com. Thanks in advance!
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This is how long I was on call with #AirCanada today. 8 hours 4 minutes and 11 seconds..#aircanadastrike

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You could have managed this whole situation in a better way. Pay your employees, keep them happy. They run the show on ground. They deal with all different kids of people not the higher ups. Just beyond frustrated. 3/3 @AirCanada
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They talk about trying to rebook with 120 airline partners but only got limited options. Same 2-3 airlines. What was meant to be a 7 hour direct flight is now a 24 hour affair with 3 flights. Cherry on top, I am travelling with 2 young kids. @AirCanada is the worst airline. 2/3
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#AirCanada is the worst airline in the world. Yes, I am one of the impacted because of the strike. Didn’t let us check in and the flight still kept showing on schedule until today when they sent a message about cancellation. Spent the whole day today trying to rebook. 1/3
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@City_of_Airdrie is there a way to check if the latest boiled water advisory for Rocky View County affects all of us in Airdrie?
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@AIR1061FM How can we check if the affected systems supply water to our homes?
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Boil water advisory issued for multiple Rocky View County systems #boilwateradvisory #rockyviewcounty #ahs #localnews
Click image for story 🔽🔽 discoverairdrie.com/articles/boil-…
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@WestJet not able to sign in to my rewards account to make any bookings. And your fares keep increasing meanwhile. When will your website get fixed?
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@KLM looking to get some help on a refund request. I only received partial amount refunded.
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@VFSGlobal trying to book a biometrics appointment for schengen visa from Canada. No time slots available even for any future dates, how’s that possible?
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@VFSGlobal hi there my appointment is tomorrow and I still haven’t received any response from your team. I already sent you a dam twice. Can someone please look into it?
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@vfsglobalcare Hi there I have sent a message. When can I expect a response back?
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@SoothingBlues Hi Neha, please elaborate on your concern along with the location of the Visa Application Center where you're applying from via DM, so we can assist you. twitter.com/messages/compo…
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@VFSGlobal hello I need some urgent help with my mother’s uk application. I need to confirm something. Can I message you here?
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@hudsonsbay you don’t fail to disappoint. Second time in a couple of months. One thing is sure there won’t be a third time. I learnt my lesson and will never order anything from you again. Your customer service sucks. You promise something but it never happens.
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@PassportCan we got our file transferred to our local office last week but we still haven’t heard back anything from them. We travel next week. What do we do?
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@PassportCan @MarkGentili We can’t get through on that number. It gets disconnected with a message that we are busy. How do you expect us to get through?
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@PassportCan hi, we have a travel date of July 2nd. Just looking to get an update on our passports. We also submitted a request online on last Monday but we haven’t heard back anything. Our passport mail out date was May 30th. Can you help?
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@SoothingBlues Hi Neha, thank you for reaching out to us. We apologize that there has been a delay with your refund. I will be happy to look into it and find the best way to resolve it. Please send us your order number via private message and we will jump right into it.
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@hudsonsbay your customer service is so disappointing. Your reps all have different answers to one simple request for refund which has been pending for weeks and I still need to wait more. #beyondfrustrated
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