Spencers Retail

Ready, Set, Stock Up! It's the start of a new month, kickstart it with a full cart! 🛒 Load up everything you need by visiting the Spencers Store, On Spencers App or call 18001236868 to place your order. #monthlybuy #monthbegins #mayshopping #SpencersSavings

Did you find them? If not, Spencers’ the place for it! 🤩 Buy all summer essentials by visiting the Spencers App or store, call 18001236868 or text 917044497979 on WhatsApp to place your order. #Spencers #Shopping #ColdDrinks

@I_am_Sunrit Hi Sunrit, the order has been delivered.

@Spencers_Retail Absolutely Disgusting!!! Placed order at 8:20pm under 'Deliver Now' and it was supposed to be delivered by 9;24pm. At 10:45 they tell it cannot be delivered. And they charge a premium for "deliver now". Please get your act together. Utterly Disappointed!

@Saikatbhuiya10 Hi, the necessary refund has been processed from our end and the same will be credited to your account within 7-10 working days.

@Spencers_Retail what hell is this wrong with you placed order yesterday not delivered even my money is not refunded order id 15372251

@subhranil_br Hi, the necessary refund has been processed from our end and the same will be credited to your account within 7-10 working days.

@Spencers_Retail what’s happening with this order? If there’s a delay, don’t you care to inform that to the customer? The 1 hour is getting 2 hours, yet no confirmation! #CustomerSupport #CustomerEngagement #CustomerServiceFail

@okay_professor @rpsggroup @sanjivgoenka Hi Aman, awaiting for your details. Please share your order no. with us via DM. ki.show/dvmw3

Everytime I connect with the customer service team the wait time is 5 minutes and call is getting disconnected. Is that the way how big companies like @Spencers_Retail is dealing with customers? Very bad experience @Spencers_Retail @rpsggroup @sanjivgoenka

Last week I ordered daily items through the Spencers App. One item was missing from the package but the total bill was paid in cash as it was charged in the invoice. Despite reporting a missing item, there's been no action or resolution. @Spencers_Retail @rpsggroup

@AnirbanNaha4 Hi Anirban, the necessary refund has been processed from our end and the same will be credited to your account within 7-10 working days.

@Spencers_Retail what is happening with you? I placed the order 15280658. It was supposed to be delivered yesterday itself, but not delivered yet. The call centre is also not helping. Neither helping to get the order cancelled. Do you want me to go to consumer court.

@I_am_Sunrit Hi Sunrit, please share your order id with us via DM. ki.show/dvmw3

@phani_abhi68666 @rpsggroup @jagograhakjago Hi Abhirup, your order has been delivered. We are sorry for the delay in delivery.

@Spencers_Retail You people have become absolutely insensitive, cancelling orders in refunds are heavily delayed deliveries are delayed with rude staffs

Caption: The Coolest Offers are in town and their only @Spencers_Retail! 😎🪭 Get your cooling essentials by visiting the Spencers App or store, call 18001236868 or text 917044497979 on WhatsApp to place your order. #Spencers #BeatTheHeat #Shopping

Mid week got you feeling dull? Freshen up with all the freshest fruits and veggies at Spencers'! Shop it all by visiting the Spencers App or store, call 18001236868 or text 917044497979 on WhatsApp to place your order. #Spencers #Shopping #Fresh #Veggies #fruits

@probuddha Hi Probuddha, we apologies for the inconvenience caused to you. The order has been delivered.

@Spencers_Retail This is going to be my last order with #Spencers. Order late by more than an hour with no live tracking and no contact number of the delivery person. Have sent numerous feedback before to improve your app and services, but you guys just don't care.

@shyamnit Hi Shyam, the necessary refund has been processed from our end and the same will be credited to your account within 7-10 working days.

@Spencers_Retail why 7-10 days Spencer takes although my money is to be refunded in Spencer wallet not to some bank. I have to make order but my 600 rupees is pending with Spencer. Please refund ASAP

@okay_professor @rpsggroup Hi Aman, please share your order no. with us via DM. ki.show/dvmw3

@AnandBaraily Hi Anand, we apologises for the inconvenience caused to you. The order has been cancelled.

@Spencers_Retail My prepaid order No. 015309875 which was supposed to be delivered from Spencers outlet at Mani Square Mall, Kolkata between 7:00 pm and 10:00 pm yesterday has not been delivered till now.

@pomi30 Hi Pramod, please share your mobile number and order number with us via DM. ki.show/dvmw3

@Spencers_Retail worst app for delivery. Have ordered at around 4 PM & still waiting for my order to be delivered. There is no helpline provided on the app.

@Apurba__AB Hi Apurba, please share your order id with us via DM. ki.show/dvmw3

@Spencers_Retail refund my money you fraud.

@pratimbose Hi Pratim, please share your contact details with us via DM. ki.show/dvmw3

@Spencers_Retail should decide if they want to do online or offline or both? Stores keep calling customers and start giving reference of offers! What nonsense! Visit their shop and half of the things will not be available or you cannot find them.

@bikulae Hi Bikash, we have addressed your query. Please reach out if we could help you with anything else.

@Spencers_Retail your Kirana store displays 50% off and while billing the offer doesn't stand..?? I order a combo product and it's not delivered saying it's not in the stock. I mean what's happening with you'll. Is this how you'll do customer service. Order id 15304784.

@NabikBhatta @rpsggroup @consaff @jagograhakjago Hi Nabik,the necessary refund has been processed from our end and the same will be credited to your account within 7-10 working days.

Now further loot by Spencers. Delivery of products didn't happen on 26th Apr, bill amount was Rs. 689 . Amount refunded is Rs. 669? Rs. 20 stolen by @Spencers_Retail and @rpsggroup . @consaff @jagograhakjago this is how business happens in Bengal. Just loot.

Absolute loot and misselling by @Spencers_Retail . Delivery charges of Rs. 20 for on time delivery are charged (difference between slot based and delivery based).items are not delivered even after 2 hours after delivery time . REPEAT OFFENCE @jagograhakjago @consaff