Spin Master

@moorhunhe Hi moorhunhe, we're sorry to hear about your experience. Please reach out to us directly through our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

@SpinMaster Hi! We just got this 'blind box' Toothles toy, but he's missing the chicken leg he's supposed to be eating 😂 what can we do to get the correct one?

@wdnk23 Hi there, we're sorry to hear about your experience with your Hathin' Yoshi. Please reach out to us directly through Direct Message or our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

My Hatchin’ Yoshi arrived from the US. However, after shaking and knocking on the egg based on the instructions, it fails to crack, i hear sounds like Yoshi is about to be born, but then the sounds stop and the egg remains uncracked, @SpinMaster

@airmech07 Hi S, thank you for reaching out to us and sharing your feedback. Comments from people like you help us continue to learn and grow and make the best possible toys, crafts, and games. We will be sure to pass your thoughts along. Thank you!

Our son spotted a Bailey Circuit Monster Jam truck and was pumped… until he looked closer 😅 Looks nothing like Bailey Circuit—more like Mohawk Warrior. He noticed right away, but we bought it anyway. Tough one since it’s his favourite. @MonsterJam kids know the difference 🛻💥

@lanseshanhujiao Hi there, we're sorry to hear about your experience! Please reach out to us directly through Facebook Direct Message or our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

#SpinMaster @SpinMaster Has your legal department completely shut down? How could you let your products be infringed and exploited so casually?

@lanseshanhujiao Hi there, We're sorry to hear about your experience! Please reach out to us directly through Facebook Direct Message or our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

#SpinMaster @SpinMaster Why do I see your company's Bakugan products being sold illegally in China?

@Bnarims Hi there, We are so sorry to hear about your experience with your child's Multi-Activity Table. Please contact our Customer Care team at 1 800-622-8339 or send us a direct message via Facebook so we can learn more and provide additional support.  Your Friends at Melissa & Doug

@SpinMaster Ruined my 2yo’s Christmas. $200 activity table—arrived broken parts inside sealed box. Submitted photos/video/docs multiple times over weeks. Promised replacement got infant toy instead. Phone lines disconnected, 4+ calls, emails ignored. #SpinMaster #MelissaAndDoug

@MLongfri01 Hi Mike, we're sorry to hear you've been experiencing issues with the Spin Master website. Please reach out to us directly through Facebook Direct Message so we can learn more and provide additional support. We look forward to assisting you!

@SpinMaster Hello, I'm trying to fill out the Email Support form on your customer support page and keep receiving an error. I've tried different browsers, devices, and clearing my cache and cookies but I can't submit the form. Could you please look into it?

@Polar_SAV Hi Santiago, thank you for your message! We want to do our best to help. Please send us a direct message so we can learn more and provide additional support. We look forward to assisting you!

@SpinMaster Hello, hope you are well. I purchased the Gabby’s Dollhouse: The Movie playset as a Christmas gift for my little daughter, her most wished-for present, but the house stickers were missing. This toy seems to be sold out everywhere. Could you please help me?

@Quest2cox Hi Questah, we're sorry to hear about your experience with your Gabby's Meow-Mazing Interactive Dollhouse. Please reach out to us directly through our corporate website: spinmaster.com/en-US/customer… so we can learn more & provide additional support. We look forward to assisting you!

I bought a defective dollhouse that did not include the interactive ears that is was supposed to or one of the floorboards. Putting this thing together at 3 AM Christmas morning was really frustrating. Ba humbug 😭 @SpinMaster

@SeventhPhilven Hi there,  Kindly note that Spin Master does not have spare parts or accessories available for retail purchase. We apologize for any inconvenience.  Thank you for your patience and understanding.  Spin Master Customer Care

@SpinMaster is there a way to order *just* the cards from your Headbanz variants? I'd love to enhancey. Game. But just don't need 4 more bands!

@St3v368 Hi there, we're sorry to hear about your experience. Please send us a direct message so we can learn more and provide additional support. We look forward to assisting you!

Bonjour, je viens vers vous concernant ce type de gâteau, de la moisissure à l’intérieur du gâteau qui était quand même fermé à la base, comment expliquer vous cela? @SpinMaster

@itsDnotDee Hi D, We are sorry to hear about your experience with the Monster Jam Mini Jams. Please kindly note that availability and launch dates do vary by store and region. To be in the know, please stay on top of your favorite in-store and online toy retailers. Thank you!

@SpinMaster Are there actually 12 to collect? 3 More El Toro Loco mini trucks for a disappointed birthday boy.

@MisterJohnson87 Hi there, we're sorry to hear about your experience. Please reach out to us directly through Direct Message or our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

@SpinMaster what's the point of having a UK phone line support if every time you try and call you just get echo on the line? It makes it very difficult to contact support

@Maximilian81294 Hello Kratos, thank you for your interest! We understand you are eagerly waiting to get your hands on our latest toys. Please stay tuned and check in at your favourite local in-store or online toy retailers for any updates regarding new PlayStation figures. We hope this helps!

@JessieLameque Hi Jessie, thank you for reaching out to us and sharing your feedback. Comments from people like you help us continue to learn and grow and make the best possible toys, crafts, and games. We will be sure to pass your thoughts along. Thank you!

@SpinMaster excuse me, sorry, but are you still making PlayStation characters figures? if yes, can you make Naoe from @assassinscreed AC Shadows, and also Wuchang, from Wuchang Fallen Feathers? if not, why not? can you please make them?? pleeaaasssseeeeeee.....🙏🙏🙏🙏🙏🙏🙏

@avideomakr Hi D.L. Watson, thank you for your interest! We want to let you know we are doing our best to ensure store shelves and online listings are stocked. We recommend continuing to check your favorite big-box physical and online stores. Thank you.

Hey @SpinMaster, my 5 year old son wants a Lois Lane from @Superman. I'm having trouble locating one. I'm surprised the Mr Terrific didn't include her for a little bit more $$$ since they have quite a lot of screen time together.

@thatbravohoe @SPIN Hi there, we're sorry to hear about your son's experience with his product. Please reach out to us directly through Direct Message or our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

@SpinMaster 👋🏾 my son water megadon stop working. I have been trying to contact @Spin Master and have been unsuccessful. The contact number 18006228339 does not work.

Our strong culture of volunteerism and the #MagicalPlayExperiences we create around the world wouldn’t be possible without our dedicated employees. In honour of International Volunteer Day, we’re celebrating our recent initiatives & the employees behind them.

@thatbravohoe @SPIN Hi there, we're sorry to hear about your son's experience with his product. Please reach out to us directly through Direct Message or our corporate website: spinmaster.com/en-US/customer… so we can learn more and provide additional support. We look forward to assisting you!

@SpinMaster 👋🏾 my son water megadon stop working. I have been trying to contact @Spin Master and have been unsuccessful. The contact number 18006228339 does not work.

Through our Future of Play Scholarship, we’re empowering young creators from underrepresented communities to bring their toy design dreams to life! Check out some of the incredible concepts they've created so far. Applications are opening soon: spinmastercareers.com/global/be/scho…

@CampbellKerran Hi Mega, with regards to new releases, we are unable to provide this information and we apologize for the inconvenience! We recommend staying on top of all your favorite toy retailers for the quickest updates regarding new products and release dates for your region. Thank you!

@SpinMaster Will you be releasing a 4 inch superman figure for the james gunn film like the flash

@andrewEhurst Hi Andrew, thank you for your interest! We understand you are eagerly waiting to get your hands on our latest toys. We recommend you stay on top of all your favorite toy retailers for the quickest updates regarding new products and release dates for your region. Thank you!

@SpinMaster Hi guys. These are floating around online and word is they're from you. Can you confirm or deny?