@Jayballzz23 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
SportsDirect™||ChatCare
34 posts
@SportsDirectUK are the worst for customer service. Ive been trying for hours to speak with some on the chats. Can you please DM
English
We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
Jamie Imber@Jayballzz23
@SportsDirectUK are the worst for customer service. Ive been trying for hours to speak with some on the chats. Can you please DM
English
We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
Equity Research@equity101101
@SportsDirectUK I ordered a pull up bar for delivery 19 days ago. According to the order latest delivery should have been the 13th. Your customer service email address doesn’t reply for two days. Your delivery partner doesn’t take calls. Your in store staff refuse to help.
English
@equity101101 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK I ordered a pull up bar for delivery 19 days ago. According to the order latest delivery should have been the 13th. Your customer service email address doesn’t reply for two days. Your delivery partner doesn’t take calls. Your in store staff refuse to help.
English
@Daniel_Goodhand We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK I bought shoes for my children online. They didn't fit. I wanted to return them. My partner went to your store in Brighton and you wouldn't accept the return because they were bought online. This is ridiculous and you are about to lose me as a customer.
English
@ChloeDobson8 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK I’ve sent you a DM regarding an issue with a discount code. Thanks.
English
@mstrwul33 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK i made an order early this morning and have noticed by your confirmation email that my order is being delivered to my old work address. ? This address no longer is available as the building was closed down many years ago. Can you please contact me to change addres
English
@aarondk82 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK @EvriDeliveryCom Pointless talking to you. Your company @SportsDirectUK refused to refund money for missing items. Missing items because your company use @EvriDeliveryCom who are the worst delivery co in the UK. Didn't have this problem with @raybanglass when @EvriDeliveryCom stole my glasses
English
@SportsDirectUK maybe you should stop using those thieving useless delivery drivers @EvriDeliveryCom and respect loyal customers a little bit more.
English
We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
Michaela Doyle 🌹@RocketqueenKay
@SportsDirectUK I already have, several times. I’ve been trying to sort this out since 8.30am. If you go to private messages all the info and screenshots are there!!!
English
@RocketqueenKay We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK I already have, several times. I’ve been trying to sort this out since 8.30am. If you go to private messages all the info and screenshots are there!!!
English
@sportsdirect @halifax @TradeStandards why am I being contacted by multiple accounts claiming to be sports direct and trying to ‘help’ me by downloading an app to supposedly transfer my refund! This wouldn’t happen if @SportsDirectUK had a customer phonenumber. Trying to scam me!
Michaela Doyle 🌹@RocketqueenKay
@SportsDirectUK can you please advise on your accessibility policy for customers with additional needs?Unable to speak to anyone regarding an order placed Friday no confirmation email no order on app, my autistic daughter placed order again as no order and has been charged twice
English
We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
Jo Fretwell@jojofretwell
@SportsDirectUK Order no: SD40000126028851 Shocking experience with your customer service team. Refund refused for trainers which I only tried on once in my home & returned due to not fitting me. I have photos to prove they are in perfect condition. I will be taking this further!
English
@jojofretwell We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK Order no: SD40000126028851
Shocking experience with your customer service team. Refund refused for trainers which I only tried on once in my home & returned due to not fitting me. I have photos to prove they are in perfect condition. I will be taking this further!
English
We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
Chymonne@chymonne
@SportsDirectUK just to let you know you've charged me 177 and change twice. Once via PayPal and once via my card for the same order.
English
@chymonne We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK just to let you know you've charged me 177 and change twice. Once via PayPal and once via my card for the same order.
English
@TahitiTurbo We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@karenannelouis We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK I ordered an Adidas 3 in 1 jacket size 14. SD40000126441710. When it arrived, the fleece was missing, and the coat was a 16/18. All the other labels were 14. I sent it back and reordered. It arrived today same problem. Not got money back from 1st one. Disgusting
English
@LouDanBennett We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirect_CS Can someone please contact me regarding a confirmed return that has resulted in some further issues. Thanks.
English
@BeeFitzy007 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK bought shoes urgently req for school. Paid online, then stated 3-7 days wait to collect? Yet delivery would’ve been 24hr. All SD store tels no answer. Online chat bot useless & failed transfers to person. Want to cancel order! Every avenue blocked.
English
We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
Lisa Forrest@LisaForrest24
@SportsDirectUK you owe me a refund urgently for a parcel still not received form 31/7. By not refunding and now not responding to me you are fraudulent. Will never order from you again and urge everyone to follow suit.
English
@LisaForrest24 We appreciate you reaching out, and are very sorry to hear this. If you would like to chat, please feel free to send us a private message. We are here to help! -Allison
English
@SportsDirectUK you owe me a refund urgently for a parcel still not received form 31/7. By not refunding and now not responding to me you are fraudulent. Will never order from you again and urge everyone to follow suit.
English