Ian Carlton

When are you planning to do anything in my area? We have a lovely ms3 box in the road but apparently no fibre! The dropping some porridge do the key hole but wrong type of fibre ..

@shazb01 @virginmedia @O2 Is it just a way to get more money from you when the prices all increase in April?

Make it make sense @virginmedia @O2 I recently renegotiated a new tv/broadband contract; your best offer included an O2 sim. I explained it's not needed. "If we remove the sim from the bundle, the cost will increase" 🙄 I now have an unused sim on my desk.

Same problem here, don't want another SIM, don't want phone line, don't want the 220-254 channels just want a stable 1gig broadband, but this costs more!

Still waiting!

@ms3comms nice boxes in the pavements around DN350SN but still no full fibre, what's the hold up? Losing potential customers

@balega you really need to check your links before sending in an email! ctrk.klclick1.com/l/01KCPCF6TE1M…

@Pharmacy2U why can I order from the website but get this when using the app? Same login details, latest app version?

@virginmedia having problems, help chat has dropped twice, now been waiting 15 mins for a reply from a VM colleague in Delhi,

@Tesco why is Cleethorpes petrol station closing for so long?

@bandq_help,is this anything to do with B&Q incredblgift.com/szjY9McD?utm_c… Using your logo but none of the other parts work...

@VEServiceTeam I have a pair of Land Rover Quinn frames, they are 2 years old and my prescription has changed, can you replace the lens without a frame?

@TPLINKUK Sorry cannot reply via DM as not verified

@Squingo Hi Ian, could you provide us your network topology? For example, Virgin media hub4----(wired)---Deco X50-----Unmanaged hub(brand&model)-------TPlink 9020 or ghn 2400 device -----home cinema?

@TPLINKUK hi, can you help? I have a virgin media Hub4 in modem mode connected to a deco x50, I want to use a TPlink 9020 or ghn 2400 device to feed to home cinema, if I add an unmanaged hub before the deco will this give me a better connection as deco WiFi keeps dropping

@ms3comms @ms3comms still no reply.. not seeing anything in our area only loose promises

Still nothing...@ms3comms

@ms3comms still waiting....

@ThreeUKSupport is there a problem around LN11? Mobile signal gone from poor to abysmal

@virginmedia Same thing.

@Squingo Can you please try signing out of the app and the signing in again and let us know what happens.

@virginmedia why can't you get my bill right, your overcharging me double!

@virginmedia App still showing as wrong value, direct debit taken was at the new agreed value but app still showing wrong,

@virginmedia I have agreements from June when initially discussed

@virginmedia App is installed on this device however it is still showing the wrong details and the total is still showing double the agreed value, I will be watching over the next couple of weeks, as well as my bank account for wrong DD I'll be back to cancel.

@Squingo Glad to see our team were able to help. Please know if you need us in the future we are one post away! You can also track your billing through our app 👉🏼 virg.in/myvmapp and view your bill breakdown.