Stacey Shea

@Jeep Can you please check your DMs or advise if you didn’t receive my DM

@StaceyS8075151 Our team would like to learn more about your experience to see where we can assist you! Pease send a private message our way with your VIN and vehicle mileage for us to review. ^HC

Really disappointed with @Jeep. No loaner vehicle available, delayed approval for my rental, and a $50/day reimbursement that doesn't even cover a comparable SUV for my family. Customers paying premium prices deserve better support when their vehicle is in the shop. #Jeep

@Jeep I sent yesterday. Please check your DMs.

@Jeep I have already done this. Please check your DMs.

@StaceyS8075151 Hi there, Stacey! We regret to learn about your experience and would like to help find a solution. Please send our team a private message with your VIN and vehicle mileage for further review. ^HC

@Expedia Unacceptable handling by Expedia and Hotel Majestic Punta Cana. A sudden death in my immediate family + over a week’s notice, and still no refund—only deflection. Escalating this further if it can’t be resolved quickly.

@Uber I just accidentally canceled my upcoming ride and I didn’t mean to! Can you assist me in reversing this? I was charged a $25 cancellation fee

@Delta my flight was diverted this past Sunday DL 2974 from Punta Cana to JFK, diverted in Atlanta. Somehow Delta has no record of this in their system and this is impacting my reimbursement. Please DM me.

@Delta flight 2794 to JFK is being diverted to Atlanta. No information has been given on the next flight options to NYC or hotels, can you please advise.

@Delta for flights tomorrow, 2/22/26, Why is DL1833 flight canceled tomorrow but DL2974 is still scheduled?

@CosmopolitanLas stayed at your hotel this past weekend and realized I left my two favorite sweaters hanging in the closet! Praying they were sent to the lost and found… please DM me!

@JeepCares, just got my Grand Cherokee L back (yet again) after 3 weeks (totaling 65 days in all since march) and your case management customer service has been unhelpful at best. I’m still paying my lease every month for a car I can’t even drive. This is beyond unacceptable.

Hey @Jeep, just got my Grand Cherokee L back, yet again after 3 weeks (totaling 65 days in all since march) and your case management customer service has been unhelpful at best. I’m still paying my lease every month for a car I can’t even drive. This is beyond unacceptable. #Jeep

@Jeep your lack of response has been very disappointing. I kindly ask for you to attend to the multiple requests I have made for a response from you regarding my 2024 jeep grand Cherokee L that I have not seen for almost two weeks now.

@Jeep significant malfunction with my 2024 Grand Cherokee L on 3 separate occasions (4/2025- current). Huge inconvenience and without a functioning vehicle for total of 15 days AND counting. I trust that Jeep values its customers and will address this matter promptly and fairly.

@Jeep second time in the past two months that my 2024 Jeep grand Cherokee just completely stopped working. Totally unacceptable. Being serviced now, with no answers, and “no loaner” cars available, yet again. Do better, @Jeep

@ComenityCS your customer service is absolutely horrendous. Your reviews all prove that to be true, too. I will never open up an accojnf with your institution again!

@CashApp the first and last time I will ever use your service. I was completely scammed and you have been absolutely no help, nor did you show any interest in protecting users.

@Uber your driver cancelled my ride last night, and then charged me for the cancellation. Very difficult to address this on your app. Please DM.

@classpass is your app down again? Trying to sign up for a class in 35 minutes and the app won’t load.

@classpass is your app down at the moment? Cannot retrieve anything.