Stena Line

@JBangor88 Hi there, thanks for getting in touch. We've sent you a DM. Thanks ^Emily

@StenaLine Hi, travelling from Belfast to Cairnryan next week and back the following week. Is an expired passport from 2019 and a marriage certificate acceptable for ID? I don’t have anything else I can use.

@LeighRussell73 Good morning, many thanks for your kind words, I will make sure that your message is passed on. Jan

@StenaLine thank you to your staff at Belfast and Cairnryan who were able to reunite my daughter with her headphones which she left behind on a crossing yesterday. Amazing customer service.

@AlMuzz524619 Hi there. Our sailings are running currently with delays. We would advise to keep checking our sailing updates page for further updates bit.ly/34aRwez ^Dave

@StenaLine are tonight’s sailing from Cairnryan to Belfast still scheduled and running with current weather ?

@gerrynmac You would just need to go to check in and ask the staff if it is possible to get on the earlier sailing or pop in to the travel centre -Dave

@StenaLine do you not have a standby lane at Cairnryan? I had turned up in time for the 3:30 sailing knowing that my sailing wasn’t until 7:30 but hoping there would be a stand by Lane. I had thought if there was a cancellation or didn’t show up I might get that space but nope

@gerrynmac Hi Gerry. Thanks for getting in touch. Unfortunately, we have checked and the 15:30 hours sailing was showing sold out so there was no space to get you on the earlier sailing ^Dave

@colleenortega97 Hi Colleen. Thank you for your getting in touch and for your kind words. We’re pleased our team could help make the transfer for you 😀🛥️👏. Have a great day 👍😀 -Dave

Taking the ferry from Dublin to Holyhead is not for the faint of heart! Grateful for the folks @StenaLine for helping with the transfer!

@MikeCrow164334 Hi there, thanks for reaching out. Please could you send us a DM? ^ Charlotte

@StenaLine is your website down in the us? stenaline.co.uk is unreachable.

@TheBhoys6788x Hi there. Sorry for the disruption on our route due to the adverse weather. The sailings have been re-timed so there will be a departure at around 23:00 hours and then the next sailing after that will be at 03:30 hours. Apologies for any inconvenience caused -Dave

@mc88_12 Hi there. Sorry for the delay to your sailing which is due to the adverse weather and apologies for any inconvenience caused. Thanks, Dave

Left the house at 8.20am. Sitting at Belfast docks @StenaLine delayed 😩 thank God it’s a later kick off today!

@Joeyojones Hi Joey. Sorry we could not get back to you in time. Apologies for the delays and disruption to your travel ^Dave

@PaulMar41455990 Hi Paul. Sorry we could not get back to you in time. Apologies for the delays and disruption to your travel ^Dave

@StenaLine can we get an update from the captain please. Stuck on a ferry with no update for an hour. Keeping people updated is the key.

@pakanye Hi There. Thanks for getting in touch. To get the latest information on our sailings please use the link which will take you to the sailing updates page bit.ly/34aRwez. Thanks, ^Emily

@pakanye or +44 3447 707070 (UK). Thanks, ^Katie 3/3

@pakanye difference applied. Please take care when amending as we may not be able to fulfil all aspects of your booking such as Cabins, Stena Plus and Pets on other departures. If you are unable to find a suitable alternative, please contact our Contact Centre on +353 1871 4711 (IRE) 2/3

@sarahmcquaid Hi Sarah. Sorry for the issues you are experiencing, our IT team are looking into these issues. If you need assistance then please DM through to us via the @StenaLineUKIE account ^Dave

@StenaLine is your website down, or is there some kind of firewall that prevents me from logging into stenaline.co.uk from the USA where I’m travelling at the moment?

@renholdboy1961 Hello there! Thank you for reaching out. The system has been in place since the 12th of October and thus far has not caused any delays to our sailings. Thanks again ^ Charlotte

@StenaLine I'm planning to make a crossing to the Hook later this month. Can you advise me as to whether going through passport control is being significantly delayed by the EES?

@simon90399361 Hi Simon, thanks for getting in touch. We are very sorry to hear this. Please can you DM us with more information such as the route or vessel the issue occurs on and we can investigate this further. Thanks, ^Katie

@StenaLine Hi. About to book a Captain's Class cabin for our crossing. But last few times in that cabin, we had terrible WiFi issues. Any other cabin the wifi has been fine. Is it because it’s right at the front?

@SaskiaHeijltjes Hi Saskia, thanks for getting in touch. We understand your concerns regarding family discounts being limited to those travelling by car. Please be assured that we will pass your comments along to the relevant team for consideration when reviewing our offers. Thanks, ^Katie

Hi @StenaLine, we love travelling by ferry to and from the Netherlands. We keep missing out on family discounts like this one though because we travel by public transport 😔 Could you please extend it to families who aren't driving? stenaline.co.uk/special-offers…

@Toffeelady1 Hi there. Sorry to hear that you are having issues. If you still require assistance then we would advise calling and speaking to one of our agents on 03447 707070 (UK) or 01 907 5555 (IRE) ^Dave

@StenaLine trying to be book a 3 day break to Ireland with ferry accomodation in Galway (2nights) and Kells (1 night) but the app is only giving me the option to book a return ferry after 2 nights..is there a number I can call rather than book online?