Stena Line

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Stena Line

Stena Line

@StenaLine

Stena Line ferries & ports. Customer assistance provided here during office hours. Always welcoming, caring and reliable. Celebrating 60 years (1962 - 2022).

Across Northern Europe Katılım Ocak 2009
2.9K Takip Edilen8.9K Takipçiler
Stena Line
Stena Line@StenaLine·
@AlMuzz524619 Hi there. Our sailings are running currently with delays. We would advise to keep checking our sailing updates page for further updates bit.ly/34aRwez ^Dave
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Al Muzz
Al Muzz@AlMuzz524619·
@StenaLine are tonight’s sailing from Cairnryan to Belfast still scheduled and running with current weather ?
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Stena Line
Stena Line@StenaLine·
@gerrynmac You would just need to go to check in and ask the staff if it is possible to get on the earlier sailing or pop in to the travel centre -Dave
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mac
mac@gerrynmac·
@StenaLine do you not have a standby lane at Cairnryan? I had turned up in time for the 3:30 sailing knowing that my sailing wasn’t until 7:30 but hoping there would be a stand by Lane. I had thought if there was a cancellation or didn’t show up I might get that space but nope
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Stena Line
Stena Line@StenaLine·
@gerrynmac Hi Gerry. Thanks for getting in touch. Unfortunately, we have checked and the 15:30 hours sailing was showing sold out so there was no space to get you on the earlier sailing ^Dave
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Stena Line
Stena Line@StenaLine·
@colleenortega97 Hi Colleen. Thank you for your getting in touch and for your kind words. We’re pleased our team could help make the transfer for you 😀🛥️👏. Have a great day 👍😀 -Dave
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Colleen Ortega
Colleen Ortega@colleenortega97·
Taking the ferry from Dublin to Holyhead is not for the faint of heart! Grateful for the folks @StenaLine for helping with the transfer!
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Stena Line
Stena Line@StenaLine·
@MikeCrow164334 Hi there, thanks for reaching out. Please could you send us a DM? ^ Charlotte
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Stena Line
Stena Line@StenaLine·
@TheBhoys6788x Hi there. Sorry for the disruption on our route due to the adverse weather. The sailings have been re-timed so there will be a departure at around 23:00 hours and then the next sailing after that will be at 03:30 hours. Apologies for any inconvenience caused -Dave
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Stena Line
Stena Line@StenaLine·
@mc88_12 Hi there. Sorry for the delay to your sailing which is due to the adverse weather and apologies for any inconvenience caused. Thanks, Dave
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Clàr Ní Mhurchú 💚
Clàr Ní Mhurchú 💚@mc88_12·
Left the house at 8.20am. Sitting at Belfast docks @StenaLine delayed 😩 thank God it’s a later kick off today!
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Stena Line
Stena Line@StenaLine·
@Joeyojones Hi Joey. Sorry we could not get back to you in time. Apologies for the delays and disruption to your travel ^Dave
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Stena Line
Stena Line@StenaLine·
@PaulMar41455990 Hi Paul. Sorry we could not get back to you in time. Apologies for the delays and disruption to your travel ^Dave
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Paul Martin
Paul Martin@PaulMar41455990·
@StenaLine can we get an update from the captain please. Stuck on a ferry with no update for an hour. Keeping people updated is the key.
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Stena Line
Stena Line@StenaLine·
@pakanye Hi There. Thanks for getting in touch. To get the latest information on our sailings please use the link which will take you to the sailing updates page bit.ly/34aRwez. Thanks, ^Emily
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Stena Line
Stena Line@StenaLine·
@pakanye or +44 3447 707070 (UK). Thanks, ^Katie 3/3
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Stena Line
Stena Line@StenaLine·
@pakanye difference applied. Please take care when amending as we may not be able to fulfil all aspects of your booking such as Cabins, Stena Plus and Pets on other departures. If you are unable to find a suitable alternative, please contact our Contact Centre on +353 1871 4711 (IRE) 2/3
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Stena Line
Stena Line@StenaLine·
@sarahmcquaid Hi Sarah. Sorry for the issues you are experiencing, our IT team are looking into these issues. If you need assistance then please DM through to us via the @StenaLineUKIE account ^Dave
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Sarah McQuaid
Sarah McQuaid@sarahmcquaid·
@StenaLine is your website down, or is there some kind of firewall that prevents me from logging into stenaline.co.uk from the USA where I’m travelling at the moment?
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Stena Line
Stena Line@StenaLine·
@renholdboy1961 Hello there! Thank you for reaching out. The system has been in place since the 12th of October and thus far has not caused any delays to our sailings. Thanks again ^ Charlotte
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@RenholdBoy1961
@RenholdBoy1961@renholdboy1961·
@StenaLine I'm planning to make a crossing to the Hook later this month. Can you advise me as to whether going through passport control is being significantly delayed by the EES?
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Stena Line
Stena Line@StenaLine·
@simon90399361 Hi Simon, thanks for getting in touch. We are very sorry to hear this. Please can you DM us with more information such as the route or vessel the issue occurs on and we can investigate this further. Thanks, ^Katie
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Simon
Simon@simon90399361·
@StenaLine Hi. About to book a Captain's Class cabin for our crossing. But last few times in that cabin, we had terrible WiFi issues. Any other cabin the wifi has been fine. Is it because it’s right at the front?
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Stena Line
Stena Line@StenaLine·
@SaskiaHeijltjes Hi Saskia, thanks for getting in touch. We understand your concerns regarding family discounts being limited to those travelling by car. Please be assured that we will pass your comments along to the relevant team for consideration when reviewing our offers. Thanks, ^Katie
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Saskia Heijltjes
Saskia Heijltjes@SaskiaHeijltjes·
Hi @StenaLine, we love travelling by ferry to and from the Netherlands. We keep missing out on family discounts like this one though because we travel by public transport 😔 Could you please extend it to families who aren't driving? stenaline.co.uk/special-offers…
Saskia Heijltjes tweet media
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Stena Line
Stena Line@StenaLine·
@Toffeelady1 Hi there. Sorry to hear that you are having issues. If you still require assistance then we would advise calling and speaking to one of our agents on 03447 707070 (UK) or 01 907 5555 (IRE) ^Dave
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Helen Harris
Helen Harris@Toffeelady1·
@StenaLine trying to be book a 3 day break to Ireland with ferry accomodation in Galway (2nights) and Kells (1 night) but the app is only giving me the option to book a return ferry after 2 nights..is there a number I can call rather than book online?
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Stena Line
Stena Line@StenaLine·
@juxta456 Hi there. We have just responded to your DM that you sent in ^Dave
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Juxta
Juxta@juxta456·
@StenaLine Hi StenaLine, we are sailing today on the holyhead to Dublin crossing at 3:15pm. we’re very excited! I was just wondering if we can upgrade to priority boarding if possible? I couldn’t see a way to edit it online.
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Stena Line
Stena Line@StenaLine·
@PaulMcAll Hello Paul, both vessels are running the normal timetable, this may be subject to delays caused by the cancellations yesterday. Please check our sailing updates page for further information: ow.ly/ktQc2000hK9 Thanks ^Charlotte
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Paul McA
Paul McA@PaulMcAll·
@StenaLine are all sailing schedules now back to normal from Belfast to cairnryan for the 18th July (tomorrow)?
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