Steve W

@EdenredBenefits @johndavidbyrne @Carey_NYC @NYSComptroller @MTA @OMNY_Info Any update?

@johndavidbyrne @Carey_NYC @NYSComptroller @MTA @OMNY_Info Hi @johndavidbyrne! Thank you for reaching out. We've been working on OMNY on making this capability available. Unfortunately, there is still no timeline as to when it will be released.

@EdenredBenefits any update on being able to use the commuter card using tap and go on OMNY?

@VerizonSupport I will share the chat transcript so that you can see the issues

@Steve_W106 Hey, Steve, we are not happy to read you have that opinon about us, if you need any support feel free to send us a PM. We are at your service 24/7. >Patrick

Received a great promo from @Verizon but after 1.5 hrs on a chat with @VerizonSupport im sticking with @TMobile - terrible sales practices by @Verizon

@goodcow @EdenredBenefits Delayed response - thanks, but omny card can’t be added to Apple wallet to pay so still cant use my phone .. I guess I can use the omny card but goal was to use my phone

@Steve_W106 @EdenredBenefits You can buy a physical OMNY card at 7-Eleven, setup an OMNY account, add your Edenred commuter debit card as a payment method, and link them, along with auto-reload.

@EdenredBenefits when will your cards wok with NYC MTA tap and go system?

@goodcow @EdenredBenefits Thanks, may give that a try. If only @EdenredBenefits would actually update their system to allow it work as a transit card with Omny.

@GRIPSIX I had a small issue with the belt I ordered many many years ago, emailed Grip6, received a response same day (on a Sunday). Without any order details you found my original order and sorted my replacement.. Thanks for the top notch customer service. #madeintheUSA

@EdenredBenefits They were not able to assist and were not sure why I was directed to call them

@Steve_W106 Hi @Steve_W106! Thank you for reaching out to us. Our Customer Service team would be able to help you out with this. Please give them a call at 888-235-9223.

@EdenredBenefits can you provide an update on the issue preventing the use of the commuter card on NYC omny system?

@EdenredBenefits @POedSubwayRider Due to this restriction you are not eligible for fare discounts/fare capping - it did work using omny for a while then it was cut off.

@POedSubwayRider @POedSubwayRider We are aware of that. We've seen a high demand and we are currently working on it.

Really sad how we are in an era of contactless credit cards and @EdenredBenefits doesn’t even have that option on their transit benefit commuter cards

@EdenredBenefits Hi, can you provide an update? This issue makes the card holders not eligible for MTA fare capping.

@Steve_W106 Hi @Steve_W106! Thank you for reaching out to us. As of right now, it is unknown as to when our commuter card will be ready to be used on the NYC OMNY system. Our Customer Service team would be able to give you more information. Please give them a call at 888-235-9223.

@EdenredBenefits Hi, I did call and they just said it’s not available, no additional detail or feedback provided.

@EdenredBenefits @ohitsyeya I have had the same issue, it used to work then stopped without notice. I called the number above but after waiting 20+ minutes for a representative I gave up. I would like to understand why this option was taken away as that's how I use my card for public transport.

@ohitsyeya Hi @ohitsyeya! Thank you for reaching out to us. As of right now, it is unknown as to when these features will be available. Our Customer Service team would be able to assist you. Please give them a call at 888-235-9223.

It’s more important than ever that we start thinking about our #planet when using your pre-tax commuter benefits. Become a green #commuter when you switch to #green commuting options. bit.ly/3qnDxk2 #CommuterBenefits #Commuting #Micromobility

Crossing my fingers I win $5,000 from @TMobile 🤞 #5Gsfor5G #Contest

@HDCares @HomeDepot still waiting on a response. Order and delivery issues continue.

@HDCares @PepeRegreso I agree. Terrible service. They also do not respond to direct messages here.

@PepeRegreso Hello, please DM us and tell us what you need help with. -Vanick thd.co/hdcares

@HomeDepot @ Rexville #6405 (bayamon, pr) never, EVER answer the phone. If they do (only happend once, you hear people laugh and hang up). great customer service.

@HDCares @KimBPawlow I have sent numerous messages to @HDCares and no responses

@KimBPawlow Kimberly, I'd be happy to help. Please DM me. -Luis thd.co/hdcares

@HomeDepot NSD is the worst delivery pick up service you could work with. I’ve spent hours on the phone with them. This is the worst customer service I’ve been given and they blame you guys!

@HomeDepot @HDCares