@MarkVcommentary@British_Airways Mark - no doubt they will try and fob you off with it being an extraordinary circumstance beyond their control and therefore no compensation - they used a crew member going sick in our claim for compensation as the extraordinary circumstance…. Extremely disappointed with BA
@British_Airways I have been waiting over a month now for a response to my flight delay compensation and keep getting told there is no email address for me to chase up. This is simply unacceptable. Can somebody please help me??
@StuartJ05749997@British_Airways Same for us as a family of 4 and there was no way any hotel rooms were available for £200 yesterday!! Most hotels were sold out or at extortionate rates!! @British_Airways staff member just told me to book something and the reimbursement review should be favorable
Thanks to @British_Airways for cancelling our flight until tomorrow, leaving us at Heathrow with no assistance towards hotels etc for tonight - spoke to 4 customer advisors @ Heathrow and each one gave a different answer to what we can do etc.
@British_Airways However each response from BA differs from £200 per room, £200 per person, £pay and claim…now going to be out of pocket, wife’s 40th is not what we hoped for…feel for you as BA must be in a terrible position and they are supposedly a flagship airline of GB
@StuartJ05749997 two people sharing. If you do need us to take a look at your booking, then please DM us your full name and booking reference. Thanks. 2/2 JulieR
@British_Airways Thanks Julie - it’s 3 people and delayed until tomorrow and the cheapest hotel we could grab was £330 then meals on top, taxi etc… oh and missing a night in NY. BA have been appalling from day 1 ( not your fault and I thank you for messaging),
@AndynAym@British_Airways Proper rubbish service- cancelled our return flight 3 months ago, eventually put us on another flight only for them to delay our outward flight today by 24 hrs after we have checked in ! Won’t use BA again
@British_Airways BA are still refusing to get in touch. Removed from flight when I arrived at gate as apparently I hadn’t gone through security, split up from my husband and kids then given economy on next flight having paid for club. Not heard a thing new ally 12 weeks on !!!!!
Now having to book a hotel at extortionate rate, extra taxi costs and missing out on things already booked and paid for in NY for tomorrow- we work hard for our holidays,get limited time to take them so this hurts….