@Noiceisimpostor Hello Megan, Thanks for letting us know and we are sorry to hear about your experience. Kindly DM us with your contact information. We would be happy to assist. Thanks.
@garden_froggy@xomadame_xo Hello Tara, Sorry to hear about your experience. Please DM us it your case/ order number. We would be happy to review. Thanks
@Willys_puddle2@BBB_BC Hello Chris, We are sorry to hear about your experience. Please DM us your contact info. and product concern. Sorry for the delayed response. We were having some issues. Thanks
@SunbeamCanada your made in china heating pads are garbage.
I'll avoid your brand on another pad , & all other things you make since it seems that you only address the issues when the @bbb_bc gets involved.
you've lost a customer .
@007Cornfed Hello there, Thanks for your inquiry. Please contact our call center at 1-800-667-8623 to troubleshoot and our rep. would be happy to assist. Thanks
Hey @SunbeamCanada I've purchased 3 heated blankets of which two are queen size and one of them has stopped working with the remote flashing on and off. What gives?
@Adrock318 Hello, For Dual Controls: Each control operates independently and you set the heat setting on each side as you like. Place primary control (label on back of
control) on the right side of the bed. See instructions on page 7 of Instruction Booklet. Thanks.
@Tomodig1@LimageHome Hello, here is the company contact info. They are the licensee company.
Elite Group
1175 Frere Andre Montreal, Quebec H3B3X9
Phone: 877-383-6399
@MizTeeFranklin Hello, Sorry to hear about your experience. Please contact our call center at 1-800-667-8623 and our rep. would to happy to help and register your case. Thanks
@TheLaurenRico Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Appreciate it and stay safe & healthy.
Hey @SunbeamCanada thanks for some exceptional customer service with the super-fast, super-easy replacement of my blanket under your warrantee. Was a totally hassle-free experience a
nd the new one works great!
@adriangatillo@OsterCanada@amazonmex Hello Adrian, So sorry to hear about your experience. Please DM us with more info, contact details, location. Thanks
@turbomomOf2 Hello Heather, We are delighted to see a positive response on our product. Please check out of website " Sunbeam.ca or Oster.ca" There are quite a few stand mixers. They are also available in stores near you like Walmart, Canadian tire etc. Thanks.
So with all this Covid chaos I’ve been baking all kinds of muffins, pizzas and cookies. I have used this beauty @SunbeamCanada hand mixer for over 20 years and she still works perfectly. Now it’s time for a standing mixer. So Sunbeam, I’m with you again, what you got???
@SunbeamCanada WTF Sunbeam? I sent an email through your website looking for technical support, but after almost 2 weeks, still no response. #poorcustomerservice
@SunbeamCanada I’ve already troubleshot to no success. And now that I’ve purchased not one but TWO...looking for TWO replacement heating pads. Have sent in the form.