Susan Atkinson

308 posts

Susan Atkinson

Susan Atkinson

@SusanAtkinson

British born and South African bred; mother of two; reinsurance CRO; believer; reads at every opportunity

Johannesburg Katılım Ocak 2009
62 Takip Edilen169 Takipçiler
Susan Atkinson
Susan Atkinson@SusanAtkinson·
@UberEats I cannot recall the last time an order was delivered at the time initially predicted, rather than at or later than the “at the latest” time. Please fix your algorithm - I don’t mind a long wait time, but I really hate being promised something you know you can’t deliver
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
Very sad that #Veilguard patch doesn't fix the glitch when trying to find Lucanis in Treviso. I just need to open the door, how hard can that be?
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@TicketProSA I have been on hold on your call centre line for 50 minutes. Your office hours are going to close shortly, what do I do then? This is very poor service!
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@CityPowerJhb
@CityPowerJhb@CityPowerJhb·
#OutageUpdate #RandburgSDC We're aware of post-loadshedding affecting certain areas in block 14, due to overload. Power is partially restored, and the team will continue balancing and monitoring the load. Power will be gradually restored until the load subsides. We urge customers to unplug heavy electrical appliances to help ease the load on the network. ^KM
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@CityPowerJhb
@CityPowerJhb@CityPowerJhb·
#Update #Hursthill We are receiving a number of complaints regarding block 2 areas that power did not restore post loadshedding They include Northcliff Fairlands Westcliff and surrounds Team will be dispatched to investigate. We apologize for the inconvenience caused ^HN
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@mrdfood If this is you getting food to me faster, then we have a problem!
Susan Atkinson tweet media
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@PicknPay Thank you. It’s just a pity that it had to come to this in the first place.
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Pick n Pay
Pick n Pay@PicknPay·
@SusanAtkinson Hi, thank you for your response. Kindly be advised that I have escalated your complaint to the store and GM with reference number - 1001663615. They should be in touch with you soon.
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@PicknPay Very disappointed with your online shopping. Firstly, delivered me milk on 7 Feb with a sell by date of 5 Feb. Secondly , when I called customer service, was told they only collect refunds over R500, but I can go to any store for a refund.
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Pick n Pay
Pick n Pay@PicknPay·
@SusanAtkinson - Hi, thank you for reaching out to us. Please accept our apologies for the inconvenience caused. Please provide us with your contact details and order number so we may escalate this to our management team to advise accordingly.
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@PicknPay Thirdly, I drove to my local store… to be told that I can only get a refund at a “corporate” store, not a franchise. I am abandoning all hope of a refund, and I am abandoning shopping at PnP completely.
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@DavidCOJ102 I am a big one for focusing on the silver linings, while quietly doing what I can to fix the clouds 😉. On which note, if there is anything ordinary citizens can do to help you and CoJ to work on the clouds, please get in touch.
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David Potter
David Potter@DavidPotterZA·
Thanks for the feedback. We receive mixed feedback about the service and smiles. Today was a good day.
Susan Atkinson@SusanAtkinson

@DavidCOJ102 Just returned from the Randburg licensing department after processing a change of vehicle ownership. Organised, friendly, helpful staff - it took some time, but was all very well run. There are a lot of things broken in CoJ, but also lots that really work well!

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Susan Atkinson
Susan Atkinson@SusanAtkinson·
Library also very efficient and well run. It’s so important to put the spotlight on these areas of public service that work.
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@DavidCOJ102 Just returned from the Randburg licensing department after processing a change of vehicle ownership. Organised, friendly, helpful staff - it took some time, but was all very well run. There are a lot of things broken in CoJ, but also lots that really work well!
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@DavidCOJ102 Would love to hear suggestions - equitable suggestions - on how else to manage electricity supply constraints. Load shedding is a pain. Especially when power isn’t restored as expected. But I have yet to hear of a viable alternative. #@dylanbusa ? Any suggestions?
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David Potter
David Potter@DavidPotterZA·
Bryanston and suburbs of Randburg no power update 16:25 City Power has tons of faults. Created by rain+load shedding . They currently have multiple medium voltage faults, and usually work through them from oldest to newest & have to navigate loadshedding schedules. Hold tight.⚡️
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
Vaccines don’t prevent Covid. Washing hands doesn’t prevent Covid. Masks don’t prevent Covid. You know what though? They all significantly REDUCE the probability of contracting Covid. And do you know what they cost me? Nothing.
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@DavidCOJ102 Sure as heck ain’t me! Over a wk now of major burst after major burst. And CoJ can’t afford to replace Bordeaux’s pipes ? Has anyone done the maths on how much burst after burst is costing, just in JW and JRA overtime, never mind kiloliters of clean water running into drains?
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David Potter
David Potter@DavidPotterZA·
Who will get water first? 💧 You or me ⏱
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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@DavidCOJ102 @CrumRegionB @MyJRA Overgrown weeds seem like a very minor problem when compared with continual burst pipes and resultant water outages in Bordeaux. @DavidCOJ102, I realise that you are doing what you can, but priorities seem a little out of whack?
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David Potter
David Potter@DavidPotterZA·
#ward102update @CrumRegionB Today the Augmented Field Services (AFS) team attended to this island which was horribly overgrown with weeds. Slowly but surly the Ward will get the cleaning it so needs🧹🍃 Have requested @MyJRA to attend to the dangerous & damaged island fence.
David Potter tweet media
David Potter@DavidPotterZA

#ward102update I have requested the City Augmented Field Service (AFS) team attend to this overgrowth along Grosvenor Road in Bryanston. Once cleaned up, I will ask @MyJRA to remove the damaged fence (it won't be repaired as it is not a stock item).

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Susan Atkinson
Susan Atkinson@SusanAtkinson·
@CityPowerJhb Power in Bordeaux South (block 14) briefly restored before tripping again.
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Keşfet

@UberEats @Uber_Support @TicketProSA @CityPowerJhb @mrdfood @PicknPay @elonmusk @BarackObama