Fiona Sutherland

Deaf people are twice as likely to experience poor mental health compared to hearing people. There is so much that needs to be done to tackle this. That includes more research and awareness, plus early intervention. #DeafMentalHealth #WorldMentalHealthDay signhealth.org.uk/get-involved/i…

New campaigning resources and materials for this year's World Patient Safety Day, set to take place on Tuesday 17 September, have now been published by the World Health Organization (@WHO). Link▶️who.int/campaigns/worl… #WorldPatientSafetyDay #patientsafety

Our applications are open for the September cohort of Improvement Fellows, sign up here: forms.office.com/e/YhD1e4BirK All our QI courses start again in September. More info here: weare.lnwh.nhs.uk/transformation…

Poor communication between health system & patients has impact on people's well-being. This webinar will explore how communication can be changed to improve patient and NHS outcomes. With @MiriamLevin1 from @Demos and patient Rajendra Patel buff.ly/3WJ6YNC

🩸 Blood shortage Amber alert 🩸 The @NHS urgently needs O type blood. There are over 12000 appointments available over the next 2 weeks that we need your help to fill. If you are an O type donor call 0300 123 23 23 to make an appointment or visit orlo.uk/bPTiE

@cascleicester @NHSEngland Does this suggest some variance in practice, particularly in the interpretation of national requirements for Patient Safety Incident Investigations?

Interesting to see a comment in chat on the #AAR @NHSEngland webinar today that some coroners are asking to see AAR outputs. Then subsequently, the coroners are being critical and saying the AAR does not equate to a thorough enough investigation! Discuss...

We've blogged about our co-produced World #PatientSafety Day event to celebrate and elevate patient and family voices for patient safety. What better way to elevate the voice of patients than to co-produce the whole event with patient partners?! #CoProWeek 🧵 @NIHRPSRCs

Acting quickly saves lives in a sickle cell crisis. We’ve developed training for NHS staff which covers the signs and symptoms of a crisis, treatment and healthcare inequalities related to the condition. 👉 e-lfh.org.uk/programmes/hea…

SHOT wants to thank all of you for attending the 2024 Annual SHOT Symposium! To all our delegates the SHOT Team hopes you have truly enjoyed the day and found the programme interesting and relevant to your role What a fantastic day 🎉🎉 #SHOTUK2024

How do you thrive as a fallible human being? I first heard psychiatrist Maxie Maultsby use this term—which he'd abbreviate as FHB—30 years ago. I smile when I think of his desire to help us FHBs thrive by learning to think differently Quote from #RKOW: bit.ly/RKWBook

“Reminders to staff about the relevant “acting on results policy” were again recommended after the second incident, yet it had clearly been ineffective the first time.”

@FarhadPeerally2 @JPatientSafety @MaryDixonWoods @dr_waring @Graham_P_Martin @SocSciHealth Thanks for sharing. So kind 😀

@SutherlandFiona @JPatientSafety @MaryDixonWoods @dr_waring @Graham_P_Martin @SocSciHealth Some useful resources here: pslhub.org/learn/investig… But if you don’t mind a long read, then my thesis tackles part of the issue: figshare.le.ac.uk/articles/thesi…

Our latest paper in @JPatientSafety unpacks the complexities of risk control after serious incidents. ➡️ Misalignments between causes to SIs & proposed solutions. We call for: 👍🏼A T-o-C approach ⬆️HF expertise 📈curation of learning. shorturl.at/xDVO9 #patientsafety

This one was a great interview—and Jim McCartney turned it into a great article for @AmCollSurgeons If surgeons can get behind #PsychologicalSafety, given what’s at stake for them and their patients, the rest of us can, too! 📖 Read here: facs.org/for-medical-pr…

Three stories Reminding myself about the power of story telling! I was recently asked to talk at a conference for between 5 and 7 minutes as part of a panel of … suzettewoodward.org/2024/06/05/thr…

@DoverPsych Hope you are ok and the day got better? 🤞 You only experienced mild & temporary embarrassment. We are all human and unexpected stuff happens sometimes.

Just banged my head on the roof of the bus and yelled out, in front of a big crowd of strangers. How is your morning going?

Good discussion and video by @stevenshorrock. on the topic of #NeverEvents humanisticsystems.com/2024/05/24/the…

@NHSEngland are dragging their feet on improving access. This is failing deaf people and putting our lives at risk - @abigailgormanSH Please share, we need raise awareness in the NHS. theguardian.com/society/articl… #AccessToHealth

Our new and improved Good complaint handling guides will help organisations #MakeComplaintsCount and approach complaint handling in a clear and consistent way. Our latest blog explains more: orlo.uk/hzWqd