@makemytripcare do you take responsibility when someone books a flight through you and the airline cancels the flight? I have been put in loop through your call centre and there is absolutely no solution in sight.
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Sweta Sharma
5K posts
How do you find the balance between building the right product and building the product right? #productmanagement
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Dear @myntra @Myntra_CC while I continue to wait for the phone call that is being re-promised everyday to resolve my issue, please know I have lost trust in a brand that I really loved for the customer experience.
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@myntra No, it’s 48+48+24 hours of waiting. What a horrible customer service.
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@myntra It’s now 48 + 24 hours of waiting. Why can you not resolve this issue without call if that’s too much to manage? You have the data with you, just check the details in the DM.
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@Myntra_CC I am trying to contact you on phone and just going round in circle through the IVR. Is there an email ID I can sent my concern to?
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Lets reinvent that wheel 😄 #productmanagement
Sheel Mohnot@pitdesi
Founders building web3 solutions for problems that don’t exist
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@myntra Can you please arrange a call back. Sunday mornings are the best time to reach someone. Also, the communication that is mentioned in the link is not correct. That is not the issue I have raised.
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@Sweta6 It is never our intention to keep you waiting, Sweta! Please be informed that we tried connecting with you yesterday at 10:01 AM, however, were not able to. We have sent you the communication under the "Recent Queries" section with the (cont) srkl.in/l/6010BLLKm6
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This is the same crowd that doesn't want to go to office because of COVID #JustSaying #ikeabengaluru
Suyog Gaidhani@suyogg
Crowds at the IKEA store in Bangalore today. Looks like Tirupati finally has some competition 😝
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@myntra Feels like I have heard this before though. Will wait for 48 hours before I point out the inefficiency again.
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@myntra Do you even read your own messages before replying? The concern is not the order status but the payment not being reflected. Please check the message history(DM) before you got reply.
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@Sweta6 I get that you're concerned regarding the order status, Sweta! Please accept our sincere apologies & treat this incident as an exception. Due to unavoidable delivery constraints, the order had to be returned to us. As much as we agree it (cont) srkl.in/l/6018BLIAx0
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I'd be worried! 🤣
Harish@harish_io
Looking at A/B test data and wondering if you designed it all wrong .
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