TELUS

@dewayna44 Hi there! Wind shouldn't affect Fibre Optic performance but if the infrastructure is damaged then it could explain the intermittent service. If you are comfortable, can you please send us the city you live in via DM and we will investigate for any issues in your area

Maybe these winds are to blame for our @TELUS fiber optic cable and internet going out - 4 times in the last hour or so. What's up @TELUSsupport ?

Dance break 🦔

The 7th edition of our Indigenous Reconciliation & Connectivity Report is available💜 This year’s report is now an interactive website, where you can learn about the meaningful projects that Indigenous youth, businesses and leaders are bringing to life. From TELUS Student Bursary recipient Xavier’s quest to revolutionize Indigenous tech to how Doig River First Nation is leveraging TELUS PureFibre to build a smart home community, the stories within the report will inspire you to learn more about the impact of Indigenous innovation. Visit telus.com/reconciliation

Thousands of families across Canada have been forced to evacuate their homes due to fast-spreading wildfires. Want to help? Text DONATE to 41010 to give $20 to support those impacted. All funds raised will go directly to local charities providing on the ground support and relief efforts.

“Reflecting our TELUS team's long-standing commitment to putting our customers and our communities first, in June, the TELUS Friendly Future Foundation held its second annual gala. The Foundation raised more than $2.6 million dollars in sponsorships, cash donations and in-kind contributions to support the Foundation’s TELUS Student Bursary fund.” - Darren Entwistle, President & CEO, TELUS

For Q2 2025, we’ve reported Mobile and Fixed customer growth of 198,000, driven by demand for bundled services and our expansion of TELUS PureFibre connectivity.  We’ve linked to the full results, and will share quotes from our CEO Darren Entwistle, taken from today’s earnings call, in this thread throughout the day. #AlwaysBuildingCanada   assets.ctfassets.net/fltupc9ltp8m/3…

“Our significant broadband network investments drive extensive socio-economic benefits for Canadians in communities from coast-to-coast. At the same time, they are enabling continued advancement in our operational, financial and customer experience performance.“ - Darren Entwistle, President & CEO, TELUS

“Relative to our peers, TELUS stands out as the company committing to bold, future-focused infrastructure investments, reflecting our confidence in the Canadian market over the long term, and our strategy of bundling wireless and wireline broadband services.“ - Darren Entwistle, President & CEO, TELUS

“Our investment in Canada will be augmented by our recently announced $2 billion dollar investment to expand broadband services in Ontario and Quebec. This will allow TELUS to prudently progress national scale through broadband network builds and drive product innovation, competition, investment and affordability in Canada.” - Darren Entwistle, President & CEO, TELUS

“We're seeing a real transition in the marketplace from proof of concept to actual production level deployment of AI. One of the most exciting things for us at TELUS Digital is to work with TELUS, to really prove these concepts out at scale, and that gives us a big differentiator versus most of our competitors.” - Tobias Dengel, President, TELUS Digital Solutions

“With the strong assets we have in TELUS Digital, we continue to drive AI and other automation and digital capabilities in the business, improving both our customer experience and cost profile.” - Navin Arora, EVP & President, TELUS Business

“Our ability to drive product intensity is continuing to accelerate and improve, and that's really on the back of strong customer experience capabilities from the TELUS Business team.” - Navin Arora, EVP & President, TELUS Business

“A growing and profitable wireline side of our business is a unique characteristic to TELUS and underpinned by the TELUS Digital organization. We have a great opportunity for national expansion.” - Darren Entwistle, President & CEO, TELUS

“We're looking to bring value and affordability to customers and to ensure they get to enjoy the full portfolio of TELUS services. If you look at our fibre deployment in the West, it is truly world leading. There's not another organization that can match the success that we have realized on that front for the benefit of our customers.” - Darren Entwistle, President & CEO, TELUS

“I don't think AI has any limits in terms of what it can do for TELUS at a productivity level on go-to-market operations, from sales to service to care to billing.” - Darren Entwistle, President & CEO, TELUS

“We are delivering much more than just affordable internet – we are providing Canadians with differentiated and unique competitive services, including AI-fueled smart home energy management, next-generation healthcare, affordable security and exciting entertainment solutions.“ - Darren Entwistle, President & CEO, TELUS

“TELUS is not a one trick pony. Our wireline business is growing as it relates to net additions and financial results, because of our product differentiation in this area.… We've got a lot of elegant diversification within our portfolio that makes us very resilient.” - Darren Entwistle, President & CEO, TELUS

@Gagandeep_k7 Hi there! We are here to help! We have just sent you a message in private.

@TELUS trying to connect with customer service from last two hours and then the call was disconnected from their end. Really disappointed with the customer service.

What does a submarine have to do with our award-winning TELUS PureFibre Internet? Our team is investing over $20 million to deploy a state-of-the-art underwater cable to connect residents of Quebec’s remote North Shore. Ensuring rural Canadians have reliable access to everything that matters most – from connecting with loved ones to education to work to emergency services and more – is why we will have invested over $276 billion in Canada’s digital future by 2029. Together, we’re #AlwaysBuildingCanada. 🇨🇦

Since 2000, our TELUS team has invested over $276 billion in Canada's digital future, with an additional $70 billion in network investments to come over the next five years. We’re strengthening and expanding our networks, including bringing TELUS PureFibre Internet – Canada’s #1 internet technology for speed and reliability – to Ontario and Quebec. From network infrastructure, to AI capabilities and beyond, we’re building the tools to establish Canada as a global tech leader, whilst keeping our citizens connected to everything that matters most. Together, we’re #AlwaysBuildingCanada. 🇨🇦