The Independent Pharmacy

@3764rkugj I’m sorry you’re not happy with the outcome of our decision. Our team have replied to your email with more information about your circumstances.

@TIPh_uk We have communicated through that email - processing time incompatible with nature and terms of order. No use automating if processing is subsequently neglected.

Take control of your health today! Begin your patient assessment and receive the medical assistance you require. Completing the assessment takes less than 3 mins and you can choose from over 700 treatments tailored to your needs. theindependentpharmacy.co.uk

@3764rkugj Good morning, I am sorry to hear you have experienced delays, we are keen to help. Please can I ask for you to reach out to the customer service team at support@theindependentpharmacy.co.uk so we can advise further? We look forward to hearing from you.

@TIPh_uk Why do you suppose one completes an order and pays for overnight delivery? It's not so you can take indefinitely on time-sensitive matter

@kellythe4th @RoyalMail Hi Kelly, Thank you for reaching out. We are keen to help, please contact us via support@theindependentpharmacy.co.uk and we will be happy to advise further. We look forward to hearing from you.

@RoyalMail you've left my urgent package from a medical facility @TIPh_uk in a supposed safe place, which is on the ground in the rain. I've only noticed it 3 days later at 1am and the box caved in as soon as I picked it up. How can I use it when it's not sterile anymore?

@johnsteele83 Hi John​, Thank you for your kind words, we appreciate you taking the time to share your experience. You are welcome to voice your feedback via either the Trustpilot or Google review invite, that you will shortly receive. We are keen to learn from any customer insight, to c...

@TIPh_uk Just placed an order with you, your systems are excellent and user friendly.

@drnaeemchaudry Due to customs regulations, we are unable to deliver outside of the UK or provide treatment for patients who are not based in the UK.  This includes delivery to forwarding companies or to friends and family within the UK intending to forward treatment to the patient. We woul...

@TIPh_uk I need Everol 25 patches in Lahore Pakistan Can you help?? Dr Naeem Chaudry

@NatashaHew59041 Thank you for taking the time to contact us. Unfortunately our phone lines have been extremely busy. Please feel free to email us directly on support@theindependentpharmacy.co.uk and we will respond promptly.

@TIPh_uk Please try and answer your phone, rather than using a voicemail machine!

@AdewaleS77491 @EmmausUK Hi Adewale, Thank you for your message. I am afraid due to customs regulations, we are unable to deliver outside of the UK or provide treatment for patients who are not based in the UK. We would encourage you to access continued services/support within your own country and we ...

@EmmausUK @TIPh_uk How can i get vitaros cream in Lagos Nigeria, thank

Having a stable home means easier access to health and social services. Read our latest blog from the @TIPh_uk about the link between homelessness and mental health. #mentalhealth #mentalhealthmatters ht.ly/Mu0a30nNFpp

@fifijo5 Thank you for getting in touch. Please can you contact our support team at support@theindependentpharmacy.co.uk and I will be happy to provide instructions on how to apply this.

@TIPh_uk hi you have sent me a voucher code but I can’t find where to apply it in the basket? Thanks

@s1eepyhollow - If you are still experiencing issues with sending an email, please contact me on 0333 2200 519 (Option 1). I look forward to speaking with you.

@TIPh_uk Hi, I’ve emailed you, I’ve messaged you, I can’t get through to speak to anyone so I’ll try X … I received the meds 2 dys ago. Fast delivery thanks. However they were not properly packaged and were not cold when they were delivered. Because of the poor packaging 1/3

@s1eepyhollow Thank you, that would be appreciated. Could I also kindly ask that you put your user name from X in the subject box of the email please? Many thanks

@s1eepyhollow Hi,   I am Kelly, the customer service manager here at The Independent Pharmacy.  I am sorry to hear of your experience and we are keen to discuss this with you. Could you please send an email to support@theindependentpharmacy.co.uk and include your contact details, so we c...

@nickholding01 Hi ,   I am sorry to hear that you have experienced difficulties when attempting to complete your order.   Our support team have contacted you to help resolve this directly

@TIPh_uk can't get your website to work. Freezes then empties basket

@Afridi10938753 Regrettably, due to customs regulations, we are unable to provide treatment for patients who are not based in the UK. This includes delivery to forwarding companies or to friends and family within the UK.  We hope that you are able to access support locally.

@TIPh_uk Good morning dear doctors. I have skin problems. Can I share my problem with you guys? I treated a lot. But no medicine works properly.

@Afridi10938753 Please could you let me know a little more about the skin problem that you are experiencing? Could you send me a photograph of the affected area to help our clinicans advise you?  Please could you also let me know if you have a residential address in the UK as we are only...

@Afridi10938753 Thanks for getting in touch, our clinicians are happy to give you some advice to help.  Please could you let me know your contact number and preferred time and I will arrange for our clinicians to give you a call to discuss this further and offer some recommendations.

@Karen8888111 Hi I'm very sorry to hear this. Our support team contacted you to resolve this with you yesterday but if there was anything else you required please do let me know

@TIPh_uk - I paid for my order 906ecd-af5442 and used guaranteed delivery but it’s been stuck at Heathrow Airport since Tuesday and no one has responded to my email. I’m unhappy.

@guli50109 I'm sorry to hear that your experience with DPD hasn't lived up to our normally high standards and I apologise for any inconvenience caused. Our support team have already been in contact with you to resolve, but please let me know if you required any additional support.

@TIPh_uk where is my order number 85e5d2-2f2ac I paid for next day delivery and it should have been delivered on 20th July. Dpd are saying they haven't even received the parcel yet.

If you're tired of itching, congestion, and a runny nose caused by allergic rhinitis, Beconase is here to provide effective relief. This steroid nasal spray targets inflammation and itching inside the nose, combating the discomfort caused by hay fever. theindependentpharmacy.co.uk/hay-fever/beco…

@Livingstone_UK Hi Michael I'm thrilled to hear that you're happy with how quickly you can place an order The courier has let me know that your parcel was delivered earlier this morning, and I hope that your treatment helps your symptoms If you required anything else, please let me know

Thanks to The Independent Pharmacy @TIPh_uk for quick and easy ordering of Epimax Original Cream 500g. Hope delivery is quick, I'm running out!!