Tara

@Freckles2Brains @very_ireland How did you contact Movelocity

@very_ireland Hi, any chance that someone from the Large Item Team could contact me? Your delivery page, Movelocity, is saying that my order was delivered yesterday, but nobody was home. There were 4 people here all day, and I don't have my delivery!

@butyoutold_lucy @very_ireland Customer service is horrendous. Chasing an order since 07/12/25. Have been on calls for about 16 hours altogether over the past 5 weeks. Still no closer to having my items delivered that were paid for in full

@very_ireland I got sorted thanks. But I was an hour and 10 minutes on the phone to a very rude customer service advisor

30 mins and counting on hold to @very_ireland trying to get my old tumble dryer collected when they deliver my new one 😩

@adalbertosk @very_ireland They were never going to contact you about it. They will gladly take your money and leave you without the items. Same issue with me. Refuse to deliver the remainder of my order and refuse to refund

@very_ireland Hi! Can you help me with my order? I placed my order on 28th Nov. Estimated Delivery was 9th December. Nothing until now.

@Colm_R32 @very_ireland @verynetwork Same issue. Horrendous customer service. Promising call backs and escalation. No response to complaints procedure. Refuse to contact Carrier to locate remainder of order and refuse to refund as we received a part of the cotbed

@very_ireland ** AVOID AVOID AVOID ** I DO NOT RECOMMEND **

@hayleyj19845 @very_ireland Same issue Hayley. The customer service from @very_ireland is horrendous. Refusing to contact the carriers to find out where the rest of the order is and refusing to refund because we received a bit of the cot bed

@very_ireland Nursery furniture delivered weeks ago but two boxes missing. Called customer service 8 times, no help. Tried Facebook messenger, no help. Tried email, no help. How can I get this issue resolved????

Which apparently doesn’t match account number. I asked agent to make the call to which he replied simply “no”. Almost €500 paid in full for item and the agent simply hung up on me. Will never use this company again

Carrier Ireland. Was told email being sent. I asked could they call them for quicker response. Agent said no there is no phone number for this company. Looked up company while on the phone and advised him there is a number. He told me call them myself, I have only my order number

@very_ireland item ordered 06/12/25. Not moved on tracking since 09/12/25. Called last week, gave account number and told our account doesn’t match the number. Waited one hour on hold for large goods dept, called ended without speaking to anyone. Called today. Told item with 1/2

@eircare Thanks. Sent there

@TaraTarae Hi there, Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare typically how long does it take to resolve a fault when it is logged please? Seems to be just me that’s affected, no neighbours having same issue

@eircare dm sent a few hours ago. It took 17 days to repair our broadband after storm darragh and that was on a much smaller scale.

@openeir DM sent

@openeir called on 11/12/24 as advised Eir due to tree and cable down near my property. No broadband since storm darragh. Advisor from openeir rudely told me not his problem and I should have listened to the message at start of call. Update please

@eircare @ctf_1992 Same issue. Chasing 3 different depts and told they can’t communicate with each other because they are “apples and oranges” so completely different 🙄 PROB_25101_155992344939P can I get an update.

@ctf_1992 Hi there Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare ticket number 8881-4272712. Technician assigned on November 21st and still not resolved. Customers shouldn’t have to follow up on issues once flagged with a member of your team!!

@eircare @Joe13182715 I’ve sent one

@TaraTarae @Joe13182715 Thanks for getting in touch. Please send us a DM with your details and we will help you out. Thank you. - The eir team

@eircare #connecting Ireland Hi any idea when we will get our phone and broadband connection back in Cooleragh Coill Dubh Naas Co Kildare it’s gone since Friday …Thank you …

@NatBroadbandIrl dm sent

@eircare dm sent. I’m unable to contact by phone as automated system does not recognise my account number.

@ZARA_Care @niveditaghosh Same issue and resolution is to keep waiting. Refusing to cancel order just told keep waiting

@niveditaghosh Hello, we are truly sorry to hear this. Kindly send us a DM with your order details so that we may assist you further. Thank you.

@ZARA_Care I must bring this to your notice that your customer service in India is pathetic. I placed an order last month and so far there has not been any update on my order or any refund in case you are unable to deliver the item. On raising concerns, no action, Disappointing!

@gympluscoffee Hi, I’ve DM’d you about the order. Thanks

@TaraTarae Hey Tara, could you DM us your order number and email address please 🙏🏻

Do I need more hoodies? Credit card: no Partner: no Dog: no Universe: no Me: Add to cart