Tasha Lane

@LinziCoulter @SHEIN_Official I didnt pay through Paypal. I will from now on though! Still no joy from an item returned in September last year. Shocking. You get your money back yet?

@Tasha_Loftus @SHEIN_Official This has happened to me today, got the email “we’ve received your return” followed by an email saying none of the items were there, make that make sense?! Luckily I paid through PayPal so can contest. Did you get anywhere?

@SHEIN_Official I have legal proof an item was returned in September 2025. Under UK law I’m entitled to a refund. If this isn’t processed by 14/02/26, I will raise a formal complaint with Citizens Advice and Trading Standards and pursue a chargeback with my bank. @CitizensAdvice

@SHEIN_Official @CitizensAdvice @SHEIN_Official proof of return

@Tasha_Loftus @CitizensAdvice Hello, sorry for the inconvenience. One of our representatives will assist you as soon as we can! Pls have a look when you have a chance. Thanks!  💕

@SHEIN_Official @CitizensAdvice @TradeStandards

@SHEIN_Official @CitizensAdvice This is also what I’ve been told since September. ‘Once the warehouse received the item we will refund in 5-10 days’. I have no time for these messages anymore. You have the item and my money

@SHEIN_Official I’ll DM, as I have messaged customer services 6 times and nothing has been resolved

@Tasha_Loftus Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.

@SHEIN_Official I have been chasing a refund since October. I have raised a query 6 times each time it’s closed without being resolved. The 5-10day return window has long gone. I don’t have the product and don’t have my refund. How is this acceptable?! #notlistening

@DandG_Global @BBCWatchdog @Trustpilot The complaint has been raised today after recorded calls told me it was being done on Saturday. Ref: 12940702

Good Morning, I'm sorry to see your appliance is unusable and you feel you've been misled. We treat issues like this with highest importance. So we can look into for you, please send us a DM explaining what's happened, making sure you include your full name and full address. Thank you, Shane

Absolutely shocking service from @DandG_Global . From being misled into buying plans to outright lies. Complaint remains outstanding after 19 days and still have an unusable product! @BBCWatchdog @Trustpilot #consumerRights

@LebaraMobileUK I have recently arrived in USA and received a text to say I will be charged roaming whilst here. I have attached my plan below. Why have I received this text please?

@British_Airways morning! I have an email today cancelling a connecting flight. This is the 3rd time and each time before a new one was allocated. Will that happen again or do I need to book new flights myself please?

@TicketmasterUK That’s really naughty working in that email that was sent!

Tickets for the supplementary first-come, first-serve round of The Coronation Concert ballot have now sold out. Enjoy it in your own way next month, whether its in Windsor or at home with friends! #CoronationConcert

Ready for #jaysvirtualpubquiz Loyal streamers! 🏆

@sammygates Glasgow. But just seen the PM’s announcement. I’m sat on the fucking plane! 🤦🏼‍♀️

Genuinely the scariest thing I’ve ever seen #covidー19uk #coronavirus #coronapocolypse #CoronavirusOutbreak #lutonairport #easyjet

@HudsonTaylor what time you coming on?! #itsraining

@HudsonTaylor see you in a bit! #englishfans #giveusawave

@HudsonTaylor Girls on tour guys to see you guys! My cousins are over from Dublin and made fans out of us! See you later lads! #fancyapint

@HoneyHaguli Had such a great night! M&G was MIA! #five #lovedit 😘