Tom Hindley

@TUIUK ?

@TUIUK When will this money be back in my account? Email received 27/03 after multiple conversations with staff in store. Rang cust services 4 times since and been transferred to the same voicemail, telling me stores are closed. Ref 12311590

@PureGym Hi, for almost 2 weeks over half of your rowing machines have had no display and the water fountain downstairs doesn’t work at the Salford Gym. Not great. Can you sort?

@PureGym Hi, am I on this class or not? Don’t understand what waiting list spaces are. Thanks

Just for clarity, the one I had last year from IKEA had no issues whatsoever. There are literally hundreds of these creatures all over the tree, at various levels of development. Really not great

Yes, line by line.

@IKEAUK There may be an issue with pest control on your Xmas trees this year. After putting mine up on Sunday, my living room is now infested with hundreds of what google tells me are conifer aphids. Tree now outside. Not the Christmas present I was expecting!

Account number 0873088413

@YourSSE so, after numerous calls and emails following a bogus switch request, you still went ahead anyway and switched my gas. Good luck getting payment or meter readings from this person - WHO DOESNT EXIST.

@VirginTrains I would love to, but you know how the signal is on these trains..... can I get a refund or compensation?

@Teemsta We're really sorry to hear that, we know this can be quite frustrating. We'd advise speaking to our WiFi support team on 0333 000 2377 who can provide further insight into this, Tom. ^EA

@VirginTrains no Wi-Fi available on 14:40 service from London to Manchester. Paid for a first class ticket and am now unable to work as planned. Can this rectified?

@VirginTrains Hi, no - the virgin trains WiFi network isnt available for selection on my phone or laptop. Everyone else having same issue. It occasionally appears and disappears but won’t allow you to connect

@Teemsta Hi Tom, we're really sorry to hear you're having issues getting connected. Are you able to connect to 'virgintrainswifi' at all? ^EA

@bulbenergy Hello, I've received an email from you acknowledging me choosing to leave Bulb Energy. I have not made this request. Tried calling a couple of times but don't have the time to stay on hold. Please advise

@Ryanair just been hung up on by one of your customer services reps. Was asking for help after Fox Transfers failed to provide the service and are swerving my request for a refund. End of the day this was booked through you. Won’t make this mistake EVER again.

@Ryanair so I paid for a private transfer from lanzarote airport through you. After over an hour of waiting, we were bundled into a knackered minibus with 3 other families/ a kamikaze driver who needed directions/ used her phone. Refund

Back on now 😎

@premierinn WiFi at Ealing is down at the moment and I cannot find any number to contact reception other than 0871, which costs a fortune on mobile. Can you sort?

@curryspcworld had a phone call this afternoon from you to discuss access for my FF delivery tomorrow. Representative seemed surprised when I didn't know the exact width of my front door - think some additional training is required.