Helen Taylor Nshg

Today our Involved Tenants met with our Property and Repairs Manager to start a review of @NorthStarHG Damp Mould and Condensation Policy. We had a great meeting and some recommendations have been made by our tenants on how to improve #engagement #feedback #tenantvoice

On Saturday I held an online Website Review Group with 8 of our Involved Tenants. It was lovely to hear from some new people, even if some were a little camera shy! #Tenantengagement @NorthStarHG #involvement

Today our Involved Tenants are meeting with North Star staff and Board at our head office to talk about how to make sure our tenants voice is heard at board @NorthStarHG #transparency #engagement #tenantvoice

📢 Brand new inquiry We are looking at what Government can do to ensure disabled people have access to accessible and adaptable housing in England. Tell us what you think 👉 committees.parliament.uk/work/7835/

I've had a lovely morning at one of our supported housing schemes. Catching up with colleagues and donating some of my daughters toys to those that need them more @NorthStarHG @MohanJannie

Bag stuffing time ahead of our 2023 Tenant Event in Teesdale on Saturday! Bringing our tenants together to find out what is important to them #community #feedback #event #celebration @NorthStarHG

Final day of the @tpasengland #tpasconf23 !! #tenantinvolvement #coventry @NorthStarHG

Some of our Tenants Voice Scrutiny Panel today at #tpasconf23 @tpasengland @DoubleTree #coventry

1st workshop today with @AsterGroupUK @tpasengland @NorthStarHG #tpasconf23

Happy to be back in the midlands at at #tpasconf23 with @JphillipsOnward, Scrutiny Board member Kathy and Repairs and EDI member Amanda - looking forward to sharing ideas

Ready for another inspiring, enlightening and thoroughly rewarding couple of days at the #TpasConf23 #empoweringtenants @tpasengland @ongoUK

A packed room as #TpasConf23 gets started!

Joining us as keynote speaker at the Tpas National Tenant Conference this morning from 10:30am, Richard Blakeway, @HousingOmbuds, will take us through the new business plan for the Ombudsman service. #TpasConf23

Looking forward to today's sessions with @tpasengland at the #tpasconf23 ! first session is with the #housingombudsman #richardblakeway @NorthStarHG

#TpasConf23 @NorthStarHG #tenantinvolvement #scrutiny #coventry

All checked in waiting for @NorthStarHG 's Tenants Voice Scrutiny Members to join me for the @tpasengland conference tomorrow! #tpas2023 #tenantinvolvement @DoubleTree #coventry

Just look at our lovely area for residents at Ruskin court to come together and enjoy. Well done Gemma Hill. You could be a interior designer ⁦@NorthStarHG⁩

I've spent this afternoon working with staff and tenants at one of our young peoples supported housing services. Lovely to meet some new faces during my campaign to sign more tenants up to Your Voice! @NorthStarHG #involvement #tenants #feedback

@NorthStarHG 's Tenants Voice Scrutiny Panel met today at head office (and on Zoom!) With @EmmaSpeightNSHG and our repairs contractor to get an update that will help form part of their review of the Customer Complaints and Compensation Policy #scrutiny #tenantvoice #involvement

Brilliant training this morning with @MyHarbour #DomesticAbuse #support #development @NorthStarHG