Lise-Ann Brennan

@RoyalMail you have attempted to redeliver a parcel today despite me requesting the redelivery for tomorrow - this is very frustrating how can I contact you about this

@BBCNews the Royal Standard not the Royal Flag

@JALFlightInfo_e Any news following the closure of Heathrow - I am booked to fly on JL42 and have not had any news and can't call you until 09:00!!

@joeandthejuice why have you stopped selling the eggacado bowl I bloomin loved that for breakfast 😕

@SW_Help shambles yet again - what’s happened to the 05:54 Portsmouth harbour to Waterloo service? Please confirm how many coaches the 06:57 haslemere to Waterloo service is as your app says 4 but I don’t trust it

@SW_Help Thanks it would be nice if the guard could provide updates, we were none the wiser after they announced the reboot and we set off again hence the tweet as a desperate attempt for information!!

@TheLiLiB Hi, unfortunately the train developed a fault which had to be rectified before it could continue ^JW

@SW_Help what is the issue with the 18:22 service from Clapham to Fareham we’re stuck at Woking to reboot the train and nothing has been announced for the past 10 minutes while we sit here hostages on your train

@SW_Help Thank you for your reply. I managed to get through to your customer service team who’ve been much more supportive and everything is sorted now.

@TheLiLiB Hi, I'm very sorry for the disruption this afternoon. May I know which service are you on please? ^JH

@SW_Help I am appalled that I am sat on train that is disrupted while on hold to fight for a refund for the £78 taxi I had to take home last Wednesday at 23:00, I was unable to get a receipt but have the card statement to show the transaction yet you are refusing to help me

This Sunday I’ll be taking donations for the @Telegraph charity phone-in. To Donate call 0800 117 118 this Sunday between 10am and 6pm to contribute and be part of this incredible effort. Every donation brings us closer to changing lives. Let’s make a meaningful impact together

@SW_Help any chance of an explanation for the delay on the 22:30 to Portsmouth harbour

@tortillauk every time I try and order a collection from your Victoria branch it never seems to go smoothly and your staff are incredibly unfriendly. Such a shame.

@SW_Help Ah ok thank you for the update

@TheLiLiB Hey Lise-Ann, my apologies for the disruption this morning. This was due to it needing to take a diverted route, as there were issues with the third rail in the area. ^CW

@SW_Help what’s happened to the 05:40 from Portsmouth harbour to Waterloo? It appears to be stuck at liphook with no reason currently being given?

@British_Airways unacceptable service on the BA0315 from CDG to LHR today, waited an unreasonable time for buses from the stand and now bags are severely delayed at baggage reclaim, utter shambles

@celinedion your apples will be forever

@SW_Help In relation to my query this morning I have just returned to Guildford to follow up and you colleague Paul has been a real hero so please pass on my thanks

@TheLiLiB Hi, what help do you require? ^DM

@SW_Help good morning I am looking for some help from your staff at Guildford is there a way I can contact you to discuss this

@SW_Help I will DM you now thank you 🙏

@RoyalMailHelp I have sent you the details please let me know what you can do to help

@RoyalMail I have a parcel that’s been stuck at your jubilee mail centre for a week now - why is this not being processed?