Michelle Campbell

@HMRCcustomers So is there no guidance you can issue to hundreds of thousands of Zopa customers who are now being incorrectly taxed by HMRC? The helpline is less than useless.

@TheRealSeaShell Hi Michelle, I’m sorry you’ve had this issue. The quickest way to get an update is to call our helpline, they’ll be able to check your record and confirm any recent changes. You can find our number here: gov.uk/government/org… Thanks, Martin

Morning, we're here until 8pm to answer your general queries. No personal details please. Making money from your #sidehustle? 💷 You can earn up to £1,000 of additional income before needing to tell HMRC. 🎉 Check our guide to get your tax right. 👇 taxhelpforhustles.campaign.gov.uk/?&utm_source=t…

@AerLingus why does this error keep popping up when trying to book fares that show as available?

@xxbettykxx @MSE_Deals Me too, and nuts especially tend to be way cheaper on the world food aisle than in the baking or health food sections.

@MSE_Deals I usually buy coconut milk and soy sauce from that section… much cheaper!

Find HIDDEN supermarket discounts in the 'world foods' section - up to 72% off herbs, tinned goods and more! We found this example where if you pick up desiccated coconut in the wrong aisle, you end up paying almost double 😮

@HSBC_UK is the app down again? Can’t access online banking yet again….and on payday too!!!

@HSBC_UK I just logged on successfully five minutes ago and now it’s down again…what is going on? Literally a whole day without access to our own money.

@HSBC_UK The ‘service unavailable’ notice is gone for me now but instead i’ve got a completely blank screen thar won’t load any further. Been trying to log on for nearly 2 hours, so frustrating.

@HSBC_UK your app says service unavailable, it’s payday for lots of people please sort it asap.

@KnoopsChocolate any idea why existing email addresses can’t log into the updated app?

@EalingCouncil can you not have some noise control on the gunnersbury park events…it’s a Thursday night and you have an entire borough of people with work and school in the morning who don’t want to hear this music literally thumping through their houses at 10pm.

@lb_southwark there’s a huge pipe leak on great suffolk street, repair teams here last week and now they’re gone but it’s still leaking badly. Is anyone going to fix it?

@EalingCustSer all the bins in w3 8ny have not been collected, your missed collection form online doesn’t work, and your phone lines are closed. Is someone going to collect the bins?

@EalingCustSer why no bin collection today? Says online there is one but nothing collected in w3.

@ujagga12 @Flight_Refunds @easyJet @easyJet are you able to confirm this?According to 2 emails from @lastminute_com I’m not entitled to the baggage cost back, only the flight. Why should we pay for baggage on a cancelled flight,what service are we getting?We can hardly afford to just hand u money for nothing.

@TheRealSeaShell @Flight_Refunds @easyJet That’s awful

@easyJet is it true that if our flight is cancelled we only get the cost of the flight back and NOT the extra we paid for luggage?

@lastminute_com I need urgent help with a booking but your chatbot is offline until 8am. How can i speak to someone please

@easyJet we are due to fly on Sunday to London but partner too sick to travel. Is there any way we can get flight credit or something-don’t want money back, we def want to travel.

@EalingCustSer all calls to you are failing today, need to get in touch urgently, how else can we reach you?

@gatchers @flynndean @Smarter_AM Agreed, have claimed a chargeback now.

@TheRealSeaShell @flynndean @Smarter_AM Honestly, anyone dealing with this company needs to get in touch with their payment provider ASAP. Don’t delay. Similarly warranty returns, etc - go straight to your payment provider. Refer to and use TrustPilot, and get help from Citizens Advice/Trading Standards.

@Smarter_AM If I ordered an iKettle in April and you still can't give me an accurate ETA (it gets kicked down the road every month) - How viable are you as a company if you persistently fail to ship your flagship product and/or manage your supply chain? Should we be concerned?

@flynndean @Smarter_AM @Smarter_AM care to respond?????

@TheRealSeaShell @Smarter_AM It's farcical. The website has a historical date as the ETA for delivery and its radio silence from the entire team. I Tweeted about being suspicious around their financial position/viability. At this point...I have to presume they've gone bust! 🤷🏻‍♂️