ThinkEco

@MJKilgore The service is functioning as expected. If you are having a specific issue please DM me and I will assist you.

@Mitch2404b Please direct message me if you require assistance.

The City & @ConEdison are urging New Yorkers to turn down their air conditioners because of the strain on the energy grid. AC use is also a problem in the context of climate change @NYRenews @MaketheRoadNY

@Dava988 Please direct message me and I will assist you.

@superdesi Please DM me for assistance.

@ThinkEco I have been emailing for missing points again for the past 18 months. This program has been a disaster. Points must now be redeemed by June 30th 2020. Without any warning..... suddenly over 58000 points were expired during the Covid-19 crisis. Such a shame!

Be rewarded for having a Wi-Fi A/C from @LGUS! We’ll be testing new Smart AC Program features on LG A/Cs, especially 10k BTU models (LW1017ERSM). Enroll at coned.com/smartAC -You’ll be earning rewards for saving energy, how cool is that?

@georgegboy Please direct message me so I can assist you with your concern.

Very infuriating and shameful your treatment of customers that helped you @ConEdison with managing spikes on the grid with @ThinkEco technology, only to be subjected to a customer treatment that would make a great @ComedyCentral or @nbcsnl sketch of how utilities treat customers!

@ConEdison I don't appreciate calling your #SmartAC 8008620152 customer support and have an IVR with 3 options, all of which go to same department that has been instructed to call 8007526633 which is IVR for account information with nothing to do the program run with @ThinkEco

@mere_exegesis Please DM me if you have any questions.

@ThinkEco @brandontouhey I'd like to know what's going on too!

@exchgr Thank you for contacting us. Please DM me and I will investigate.

@keithbarber Please Direct Message me so I can assist you.Thanks.

@keithbarber The current version on the app store is Version 1.15.53. Please DM if you have questions.

@keithbarber Please make sure you have the latest version of the smartAC GO app. These issues are addressed with the latest release.

@cromulus Please, Direct Message for assistance.

@blogenfreude Please DM and I can assist you.

@loganrosen Please direct message me a I will assist you.

@ThinkEco My Google Home has been saying that it can't contact SmartAC for the past number of days. Known issue?

@AWarmSummerRain Please DM and I will assist you.

@Ms_MaryContrary Please DM me and I will assist you.

Here's some #ThursdayThoughts from @ConEdison ✨ Make the most of the #smartAC program and sign up to save💸and the 🌎 today!

@Dave_Provost Awesome! Have a cool Summer.

@thinkeco @ConEdison just tried out the Google Home integration and its #great! Been waiting a long time for this and it's working wonderfully

@MarthaALorini I can certainly assist you. Please DM me. Thank you.

@ThinkEco you have the most unreliable customer service ever. You make cable companies look good. You didn't call me back when I left my number. You didn't call for 7p appt today. Your chat is not available. Your phone help is always "experiencing a high call volume."

@mutemuse Please try again. If you are still having an issue DM me and I can assist you.