Ticketmaster Canada

@trevor_mangion Please follow and send a DM to @TicketmasterCA with more information and someone will look into this for you. -NG

@TicketmasterCA why is your checkout not working? Pretty bad time for it to not work. Trying to buy @TempoBasketball tickets in Vancouver.

@TQSherwood Please follow and send a DM to @TMFanSupport with more information and someone will look into this for you. -NG

Gonna need @TicketmasterCA to lock in and send me that money from the concert ticket I sold

@ZVChiquiuz Hello, please follow @tmfansupport and DM us with more information. A team member will be in touch. -EE

Funny trying to update my phone number in @TicketmasterCA but I can’t cause they keep sending a code to a phone number that I DONT HAVE ANYMORE 😡

@stinger_7_ Please call the number provided in the error message. If prompted to leave a voicemail, include your name and contact information. -EG

Hello @TicketmasterCA, Do you not want my money? Your website and APP are almost always giving issues anytime I decide to buy tickets off of your platform 👎 And no, it’s not my credit card— I just got off the phone with them & it’s in good standing, so this is on you folks.

@jonLogan86 Follow @tmfansupport and send a DM, so our team can look into this for you. -EG

@TicketmasterCA is there no other way to deal with an escalation than phone calls that come at the worst time? I was communicating with someone through email and they just completely stopped responding. Your escalation team has tried calling me, but with the worst timing

@MCmeetstheworld Please clear your browsing data, cookies, and cache, and log out of any VPN before trying again. If the issue still persists, please follow @tmfansupport and send us a DM so we can assist you further. -EG

@hopeobobo Hello, please follow these troubleshooting steps: bit.ly/47xJelt and try again. If you experience the same error, please send us a DM. -UZ

@TicketmasterCA when is this issue resolved?? 😭😭would I be able to purchase tickets by Saturday??

@agusdickk Please check your inbox, we’ve DM’d you. -UZ

@TicketmasterCA Heeey Ticketmaster My card got declined and couldn’t buy my tickets but I still got charged in my bank account How can I ask for the refund

@Canuck_1981 @TicketmasterCA & @TMFanSupport is our only official Fan Support account for US & Canada events. Please ignore and report any other accounts claiming to be us. If you need assistance, please send us a DM. -NG

@SandrasSpring US, Canada, Mexico: US Memberships and GLOBAL Memberships are eligible. If you have both a US and a GLOBAL membership, only your US Membership will be validated. Europe and UK: Only GLOBAL Memberships are eligible. You can find more information here bit.ly/49ArDbU. -EG

Is Canada Global or US membership I’m confused @TicketmasterCA @TMFanSupport

@northparknelly Please clear your browsing data, cookies, and cache, and log out of any VPN before trying again. If the issue persists, please follow @TicketmasterCA and send us a DM so we can assist you further. -EG

@TicketmasterCA My account has been "paused". How do I fix this, so I don't miss out on concert tickets??

@LeafsFanMike17 Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

Hey @TicketmasterCA why are you listing tickets that are not available? Trying to buy tickets and then get told they are already gone. If I am the one in process of buying them how would others have access to buy those same tickets? Come on @Ticketmaster

@iannaeez Please follow and send a DM to @TicketmasterCA more information and someone will look into this for you. -NG

@robsolem Hello, since the event is tonight please go straight to the box office resolution window for assistance with entry into the event. Please make sure to have photo ID, order number, and card used for purchase. -HM

@cshanny56 We'll need some more info about your order. Please follow and send a DM to @TMFanSupport and someone will look into this for you. -HM

@TicketmasterCA And now I cant get the barcode. Refund me my money. Pathetic

Find a new web developers, your app and web page are absolutely terrible @TMFanSupport. You're signed in but then shows your not. Cancel listing selling tickets has no confirmation its actually been done. Clunky garbage. No need for it

@RealJonJenkins Follow @tmfansupport and send a DM, so our team can look into this for you. -EG

@TicketmasterCA Your app is not working for Dave Chappelle....

@SheenaLynn__ Hello, The general sale starts on Friday, November 14, 2025 at 3:00 p.m. local venue time with a ticket limit of 2. For more information, please review our FAQ's: help.ticketmaster.com/hc/en-us/artic… -NG

@JellyFroglegs Hello, please follow these troubleshooting steps: bit.ly/47xJelt and try again. If you experience the same error, please send us a DM. Please ignore and report any other accounts claiming to be us. -NG

Count your days @TicketmasterCA

@shannysaywhat Please try joining the queue now and let us know if you experience any issues via DM. -EG

@TicketmasterCA Hey, the Hayley Williams presale for her shows in Toronto at Massey Hall on 3/31/26 and 4/1/26 are not showing up to enter the queue. It’s saying “On sale date and time are in the works - Please check back!” Any answer for this?

@simonewashere Hello, the site is working, so this is likely a browser issue. Try using another browser and/or clearing your cache. -NG

@TicketmasterCA is there a presale for Hayley Williams today??