Titan Eye+

Digital OOH in a Never-Seen-Before launch: Watch Ayushmann Khurrana interact live with consumers at Phoenix Marketcity Mumbai. #Innovation #ProductLaunch

@pm_amal Hi Amal, thank you for the update. We're pleased to know that the update has been completed. Please don't hesitate to contact us if you require any additional assistance.

@titaneyeplus Thanks it was updated after about 6 hours.

Hi @titaneyeplus I have not received the order details and bill after making a purchase of Rs. 88225 from the titan eye plus store in Malleswaram Bangalore. During payment, I was told the order details and will be provided in 10 minutes via SMS.

@pm_amal Hi Amal, we understand your concern regarding the missing order details and sincerely regret the inconvenience caused. Kindly share your contact number via DM, along with the store location and PIN code, so that we can look into the matter and assist you further.

@titaneyeplus I tried raising a complaint here. When we are making purchase of Rs.88225, it is important to provide a proof of order.

@saviotalks Hi, we understand your concern regarding the refund/exchange issue and sincerely regret the inconvenience caused. Kindly share your contact number and invoice details via DM so that we may check the matter and assist you further.

Disappointing experience with @TitanEyePlus Chembur. Despite their "Non-Adaptation Guarantee," the store is refusing to honor a refund/exchange for progressive lenses. A gap between Tata’s customer-first values and store-level reality. 👁️🚫 #ConsumerRights #TataGroup #Mumbai

@balram1529 Hi Balram, the required update was shared with you on the 15th of April. Rest assured that our team is working on your concern as a priority. You will be contacted shortly. We request your patience.

@titaneyeplus hi, are you guys are professional?

@TitanEyePlus, disappointed. Lost my glasses & ordered on 6th April (ETCRROW2336). ignored emails, no chat response, called today to say the frame is out of stock? it's been a nightmare without my spectacles. #Zerocare #negligence @Fastrack @jagograhakjago @consumerCOMPLNS

@Pritam2Play Hi Pritam, we have not received any email from your end. We request you to kindly share the details at the mentioned email address. This will help us assist you further.

@titaneyeplus I have shared bt rcvd no response yet

@titaneyeplus Hi, can i get customized frame?

@HarshRanja5108 Hi, thank you for contacting us. We request you to kindly share your registered contact details along with your registered email address via DM. This will help us assist you further. twitter.com/messages/compo…

Hello, I wanted to check the status of my order and I order on 10/4. Could you please confirm how much more time it will take? Order no. ETCRROW2353. If it comes after 20/04. Please do something IT will no longer be useful for me @titaneyeplus @TitanCompanyLtd #titaneyeplus

@singhmanish83 Hi Manish, we do understand your concern. As per the update from our experts, the refund was completed on the 13th of April. Kindly find the reference number: 610315167082. Please check with your bank for the details. Please do reach out to us for any further queries.

@titaneyeplus @TitanCompanyLtd This lack of support is highly disappointing. Please provide an immediate update on my refund status, or I will escalate this issue to the National Consumer Helpline. #RefundPending #TitanEyePlus #CustomerSupport

@titaneyeplus @TitanCompanyLtd I placed an order (ID: TEP-3000947346) on 25 March 2026, but the delivery address was automatically selected as my old address. I have tried contacting customer care multiple times for cancellation, but received no response.

@lamhewithkunal Hi Krishna, thank you for sharing the details with us. As discussed with our experts, the resolution remains the same as shared with you at your email address. Please do reach out to us for any further related queries.

@titaneyeplus This is the snapshot of your response only. It would be appreciated if you could have the details from your team.

Extremely poor experience with Titan Eye+. Request immediate resolution by honoring voucher as per its validity or providing a suitable alternative. @TitanEyeplus @TitanCompany @SBICard_Connect expecting prompt, fair action. #BadExperience #TitanEyeplus #SBICard

@maxthecoolest Hi Mayur, thank you for contacting us. We understand your concern regarding the delay. Rest assured that we have addressed our store team to treat your concern on a priority basis. You will be contacted shortly. We request your patience.

@titaneyeplus - how much time does it take to make a lens. Instead of taking 3 working days it’s already been a week and still I don’t have any update from Kormangala shop. It should be closed down if it’s not capable of completing orders on time

@its_Rodda Hi, we do understand your concern regarding the delay. Rest assured that we will make sure to share the necessary feedback with the team. We request your patience in this regard.

@titaneyeplus delivers top-notch glasses and frames quality is clearly not the problem. But if you streamline your logistics and delivery experience, you’d truly dominate the segment.

@its_Rodda Hi Bheemrao, thank you for the update. We’re glad to hear your issue has been resolved. Let us know if you need any further assistance.

@titaneyeplus Received my order. Issue resolved. Thanks, Titan Eye+.

Pathetic service from Titan Eye+. My order hasn’t been delivered, yet it’s falsely marked as “delivered.” This is completely unacceptable and misleading. Where is my order? Resolve this immediately. #TitanEyePlus #CustomerServiceFail Order Id: TEP- 3001028577 @titaneyeplus

@DARE4CARE Hi, thank you for reaching out. Please note that the email ID in use for our MG Road, Gangtok store is tgmg@titan.co.in. Kindly use this to search for your invoice. Please feel free to reach out if you need any further assistance.

@titaneyeplus I have asked you.. What Email is in use for your MG Road, Gangtok Store ? I will search Invoice by that Email ID.

@titaneyeplus के गंगटोक के MG रोड में Rs 8500 का लेन्स लगवाया था शुरू से ही Comfortable नहीं था मैं फिर Ben Franklin में ग्लास दिखाया तो वहां बताया गया कि लेन्स को प्रॉपर सेट नहीं किया गया है l ग्लास को मोड़कर जबरदस्ती से फ्रेम में फीट किया है, इसलिए ठीक से नहीं दिख रहा है

@Anupam33155059 Hi Anupam, thank you for contacting us. We request you to kindly share your registered email address and the order details via DM. This will help us assist you further. twitter.com/messages/compo…

@titaneyeplus I’m really surprised by delay in my order delivery from Bannerghatta’s road Bangalore store , been more than 10days & everyday I’m being promised delivery but it still hasn’t arrived! Kindly cancel the bill and refund my 45K! Anupam #9591988683! Pathetic service!

@DARE4CARE Hi, As this is a social media platform, we kindly request that you share your contact number and order details at socialtitan@titan.co.in so that we may review the matter and assist you further. We will get back to you as soon as possible. Thank you.

@titaneyeplus What Email ID Are in use for your MG Road Gangtok Store ? I will search my email and send Invoice Detail

@DARE4CARE Hi, we understand your disappointment regarding the issue. Kindly share the details with us at socialtitan@titan.co.in so that we can review the matter and assist you further. Please note that we will be able to check the matter only after receiving the details.

@titaneyeplus Will you Pay the Damage you Guys Done with My Eye.. ? Documented Everything.. Have to Pay

@DARE4CARE Hi, we do understand your concern. Kindly reach out to us at socialtitan@titan.co.in by elaborating on your concern and sharing your contact details. This will help us to assist you further.

@titaneyeplus It's 007 Year Old Order but everything in Email.. Why you Guys do such Blunder ? And Play with most Sensitive Human Organ Eye ? While making Glass, you also notice Klava on Hand ? You Guys played with my Vital Organ

@SHARMAR95896621 Hi Rajinder, thank you for sharing the required details with us. Rest assured that we have shared the necessary feedback with the team to ensure such instances are not repeated in the future. Please do reach out to us for any further related queries.

@titaneyeplus 7889848907

@TitanCompanyLtd @titanwatches @titaneyeplus With highest level of disappointment regarding dealing of Mr Rohit janipur Titan store jammu with extreme unprofessional and forgranted approach with the customer as we left shop without purchase only due to his forgranted approach.