@Tom_Brew@TK_HelpDesk After lots of efforts we managed to change the tickets for another tickets within time frame of a year.
It was a nightmare. No proper responding from UK sales support team.
@TurkishAirlines my tickets been cancelled due to COVID 19 and received an email says sales office could issue me a new ticket in London but no one really provided me with proper response and keep asking me to contact this office/send an email to refundlondon@thy.com, help plz!!
@Silverback82M@TK_HelpDesk Hey, did you ever get anything else back from them in regards to this? I rang the number and they gave me the same email address but have had nothing back! Any help would be hugely appreciated!
@TK_HelpDesk Can I have a UK number please that can issue the new tickets, I have already contacted call centres but they can’t solve the problem. Perhaps you could provide me with a contact number for sales office in London ?thanks, for last 6months I am chasing this
@MatalanHelp my order of two tea canisters arrived today. Exactly what I wanted. Do I honestly have to go to the effort of posting this mess back to you or can you just send replacements? @Matalan
@kate_harrisson@UKinPeru it's great that you've given us a flight but how can you possibly say 'limited spaces available'?!!! That's ridiculous and no one is reassured that they're getting home tomorrow!! #ukstuckinPeru
@UKinPeru@kate_harrisson we're all expecting an email about flights tomorrow before 2pm as per your emails...hope that happens otherwise your phone line is going to be extremely busy!! #ukstuckinPeru
@kate_harrisson@UKinPeru when will the people in Lima be getting on a flight. We’ve not heard anything and it’s very concerning since you say there are 2 flights tomorrow and one on Monday. Please confirm
@kate_harrisson@UKinPeru I know you guys must be crazy busy but is there any update on when we'll be getting flight allocation emails? Flights are tomorrow and everyone is very anxious! Please send something soon! #ukstuckinPeru
@UKinPeru@kate_harrisson time for another Twitter video Kate !
Everyone awaiting news of whether they on the flight manifests for Sunday / how they are getting to Lima. People are anxious and worried. COMMUNICATION is the key to lower their unease. #ukstuckinPeru@ukstuckinperu
We´ll be contacting British nationals individually with the details of each flight and transportation arrangements so please keep checking your emails for further information. We continue to work with Peruvian authorities to reach British nationals elsewhere in the country. (2/2)
We´ve chartered 3 British Airways flights to continue helping British nationals get back home. The first of these will be departing Lima on Sunday. We´ll also be chartering domestic flights from Cusco & Arequipa to Lima so travellers can transfer to the London-bound flights (1/2)
Dear @kate_harrisson I wrote you but you still ain't callin'
I left my twitter, hostel and passport number at the bottom
There probably was a problem at the embassy or somethin'
Sometimes you dont send planes to Cusco when we ask for them
But anyways, what's been up?
@DominicRaab@kate_harrisson and @UKinPeru UK Citizens are stranded in Peru. It's the Government's responsibility to bring them all back safely. You have the ability to do this. Please bring them home #ukstuckinperu
Thanks for your support. Let’s get home.