Topgolf

@Jhlee1286 Thank you so much for taking the time to leave us this feedback. We are very disappointed to hear about your visit, and would love to make it right. Please PM us your contact information, so we can invite you back! twitter.com/messages/compo…

Extremely disappointed in @Topgolf! Made reservation, never got the text our bay was ready. Go to the desk and they check us in but we lost 5 minutes because of this then we go to pay and the deposit from the reservation doesn’t get applied to your bill?!?!?!? wtf is that????

@Amortensen05 Hi there. We would love to hear more about your experience. When you get a moment, please DM us your contact information, we would really appreciate it. We look forward to speaking with you!

I was removed in front of group nearly 15 people for throwing away a coffee cup after being told that outside food & beverage was not allowed. Please make it make sense @Topgolf

@Topgolf let’s talk about your manager Adam and his rent-a-cop employed at Topgolf in Fishers, IN.

@BrianOravetzATL Hi Brian, We have sent you a DM for more information. We appreciate your time and apologize for this negative experience you had at Topgolf.

your people aren’t professional. You don’t hire professionals. You don’t hire anyone who actually understands or works with golfers. And it’s not just me. I’ve never been in the Alpharetta location without seeing someone complaining straight to the manager. Topgolf clearly doesn’t give a damn. The problem is the actual customer facing staff. They lack any professionalism, and social ability that doesn't include staring at their phones and social media. @Topgolf @TopGolfAtlanta

@Topgolf @TopgolfAtlanta 🖕🏴‍☠️⛳️ Topgolf Alpharetta just torched a 10-year, thousands-of-dollars customer over half a cup of coffee. Security guard who’s watched me do it every league night for years suddenly decides to single me out like a poorly behaved child. Front desk and manager stood there smirking while I calmly explained I’ve been walking past them since the place opened. 🖕

@CMoneyLuchador we are sorry to hear this and would be happy to help. Please send us a DM with contact information and we will have someone reach out. Thank you. twitter.com/messages/compo…

@Topgolf Canton, MA charged me incorrectly multiples times 2 wks ago. I been reaching out thru email multiple times I’ve requested a call from management at the location and nothing. I was overcharged $58 and wasn’t handled with any apologies at all. I still don’t have my refund.

@LauraLLocke We are very sorry to hear this, Laura. Please shoot us a DM with your contact information so we can have someone look into this.

@Topgolf why is I can’t get a refund owed to me by my local TopGolf in RI or even speak to a live repay that location. I have tried for over a week to resolve this to no avail with hours of my time wasted.

@CRen1003 Thank you for bringing this to our attention, Corey! We definitely want to make this right. Please reach out via DM, so we can gain more information. Be sure to include your contact details.

@Jenneral We would be happy to look into this for you. Please send us a private message with contact information, as well as venue information and details of the issue, and we will be happy to escalate for you. Thank you. twitter.com/messages/compo…

@Topgolf had a disappointing experience several weeks ago and sent in feedback through website. After I followed up, diverted to local facility, they never contacted me, I called them and left a message and they still haven't contacted me.#poorcustomerservice #billtransparancy

@haidreaux Topgolf gift cards do not expire. The game play bonus cards do have an expiration date but that is clearly stated when making a qualifying purchase.

I just realize @Topgolf gift cards expire. What kind of crap is that? If I paid $100, I expect that $100 to exist longer than a year. What’s the purpose of even selling gift cards?

@houdini2022 Hi Steve. We would love to hear more about your experience and make this right. Please DM us your contact information at your convenience, so we can get the ball rolling to correct this.

@Topgolf Allen, TX just lost our business. Refusing entry to a 20‑year‑old and his college friends at 9pm with no explanation—after years of coming here—is ridiculous. Rude associate, inconsistent rules, zero customer service. Do better.

@JandreTassain We’re so sorry to hear this. Please send us a private message with the venue location you were at and your contact information, so we can have a senior manager reach out to you. twitter.com/messages/compo…

@Topgolf Last time I go to your establishment. Went to spend all of that money just to be profiled at the end of it!

@KoolPantzMan We’re so sorry to hear this. Please let us know which venue location you were at and your contact information via private message, so we can have a senior manager reach out to you. twitter.com/messages/compo…

@Topgolf What are you guys doing? I see why @CallawayGolf sold TopGolf and why you lose money.

@PokerTr0ll We’re so sorry to hear this. Please let us know which venue location you were at and your contact information via private message, so we can have a senior manager reach out to you. twitter.com/messages/compo…

@Topgolf you wonder why you're struggling - bays open making people wait - staff just standing around behind the counter. Pathetic

@NareshTammineny Thanks for letting us know. It looks like the issues have been resolved, and you should be able to access the website now.

@Topgolf Your website down.

@mmburnside2000 Hey Michelle! Please shoot us a DM with your email (one that is attached to your membership) so we can look into this!

@Topgolf I never got my free hour for my 3 month membership what a rip off always some excuse

@RyanBarnhart0 We’re so sorry to hear this. Please let us know which venue location you were at and your contact information so we can have a senior manager reach out to you. twitter.com/messages/compo…

Not a huge deal but does anyone know why I would be charged an additional $14 at @Topgolf ? Not a huge deal but I scanned the barcode and added the tip and the bill was supposed to be $70 and I got charged $84 on my card.

@ericplent Hi Eric! It is standard for the balance of the bay rental and any food, and/or drink purchases to be paid at the end of your visit.

Hey @Topgolf, is it your policy that customers cannot pay for the balance of a bay rental apon arrival, but rather it must be combined with meal and drink purchases and paid at the end?

@Britt0810 Hi Brittany! Each of our hitting bays is covered, offers overhead heating, and good protection from weather of all kinds.

@Topgolf will we still be able to play if it is raining. Planning on going tomorrow to the Little Rock location for my son’s 18th b-day!!

@antifamutt We are sorry to hear this, max. Please send us a DM with contact information and a description of the purse. We will be happy to expedite this for you. Thank you.

@digir0t @Topgolf man.. that's what i'm saying. like we can drop $115 but ya'll cant let me know anything????? i'm at the point where i'll have to contact the PD in the area to serve papers to have the tape reviewed but man and we live 1.5 hours away so we cant just Go to the location

@Topgolf can you explain why i can have my purse possibly stolen at your memphis location and no one will contact me back after almost a week!! i've made multiple calls and even the player agent couldnt get through the second time. i kinda need my apple watch and CAR KEYS

@mmburnside2000 Hi, Michelle. Could you please send us a DM so we can assist you better? Thank you.

@Topgolf customer service sucks. I can’t even get on the platform to have anybody answer a phone call. Don’t know if you’re open. I hope I don’t waste my time.

@ScottSpringer70 We’re so sorry to hear this. Please let us know your contact information so we can have a senior manager reach out to you.

@Topgolf Just wanted to let you know how disappointed I am with the Fishers, IN loc. Went there on 1/2/26 for my son’s 20th bday. I got the grilled chicken sandwich, which came out raw inside. Now they did remake it, but still charged for it. Seriously? Health concern!