@midihealth awaiting proper documentation for insurance reimbursement. On my 5th email without resolution for many months. #poorcustomersupport
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Jen
41 posts
@Jenneral We would be happy to look into this for you. Please send us a private message with contact information, as well as venue information and details of the issue, and we will be happy to escalate for you. Thank you. x.com/messages/compo…
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@Topgolf had a disappointing experience several weeks ago and sent in feedback through website. After I followed up, diverted to local facility, they never contacted me, I called them and left a message and they still haven't contacted me.#poorcustomerservice #billtransparancy
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@AveloAir awaiting a complaint reply from May 2 as my ATF funds have disappeared and not used. #travelcredit #notabletobookuntilresolved
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@SixtRentACar @SixtUSA you rented me a car that literally died on 70 mph Highway in California. Extremely dangerous situation and you have continued to avoid my request for refund while at the same time charged me for Recovery of the car that was faulty. #awfulcustomerservice
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@srobinson1916 @flynorse Hi @srobinson1916 ... I would say they replied fairly quickly when I said that they owed me money since they canceled my flights. But my other question about providing some help given cancellation made me spend thousands of dollars extra was never acknowledged or replied to.
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@flynorse You're a lack of reply to my email and to this post confirms my dissatisfaction. You replied to my email saying you did not fully refund me only after I pointed out that you shorted me $600 initial refund. Your flight cancellations have cost me an extra $3,000!
Jen@Jenneral
@flynorse was planning an extended family trip to Europe, took leap of faith with your new service out of Boston, booked in July.. received notice of canceled flights just yesterday with no options. Other airlines double the cost now. Now what! #flightdisruption #financialimpact
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@flynorse was planning an extended family trip to Europe, took leap of faith with your new service out of Boston, booked in July.. received notice of canceled flights just yesterday with no options. Other airlines double the cost now. Now what! #flightdisruption #financialimpact
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@WayCom_
Still waiting for resolution. I sent you a DM well over a week ago.
Way.com@waydotcom_
@Jenneral Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Can you provide your OGI and email?
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@WayCom_ Have used you in the past, no problem. Big problem when I extended my car reservation by one day and you charged me the same for 1 day as you did for the initial 5 days #pricegouge #unhappycustomer
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@nikestore you accepted my money and shipper never received parcel from you. Now out of stock. Not cool- they were a gift. What are you going to do about it?
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if you have an issue watching the Miami Heat vs. Boston Celtics game on TNT, we’re aware of it & our team is working on a fix - thx so much for your patience!
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@SpiritAirlines have been so disappointed in you.. last chance here and website won't work and not flexible (or proactive with storm changes). Not happy customer x3
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@WyndhamHotels ....quite disappointed today that check in time in my check in email stated 4pm check in. We got access to our room at 4:40pm.
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@FedEx @FedExHelp you have blown me off twice for deliveries you have scheduled with me with no explanation or communication. You are delaying my renovation project, not to mention wasting valuable time. Customer service has not been able to resolve.
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@gap Still holding after an hour and a half and nothing. Longer than bank or travel hold times! At least accept email questions on order issues.
Jen@Jenneral
@Gap #help no resolution yet and impossible to get through on phone. To recap. Charged for item and says shipment acceptance at local post office -no update since June 3 status and no merchandise.
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