Tracy Ward

@AmazonHelp Don’t worry - I just managed to find the online chat and they have refunded me

@TracyWard2 We apologize for any inconvenience. We'd like to take a closer look into this situation. Please send us a DM directly here: amzn.to/44JGGyo, so we can better assist. -Taylor

@AmazonHelp ordered some plaster tape and all that arrived was this but no plaster attached - I’ve started a return as I have no other way to get a refund, am I really expected to drive to the post office, pay for parking and waste my time to return a small piece of cardboard?

@AmazonHelp So I’ve already been on the page - can you please advise what I select to speak to someone?

@TracyWard2 Thanks for contacting us back. We're unable to view account details via social media, but please contact us directly here: amzn.to/UKContactUS, so we can best assist. -Taylor

@AmazonHelp I done that and the only way to return this piece of card is either by it being picked up, I’m out at work all day, or dropping it off at the post office, all for a small piece of card as the item was not attached/included. I would like to speak to someone?

@TracyWard2 @TracyWard2 Hello! Thanks for contacting us. We sincerely apologize for any inconvenience caused. By going here: amzn.to/UKReturns, you'll be directed to all available return/refund options. We hope this helps out. -Taylor

@tasha_simmonds @DVSAgovuk Sorry only just seen this, do you still need the info?

@TracyWard2 @DVSAgovuk Are you able to pass on these details I’ve been trying to book something for the past 3 months and have been unlucky

We know many learner drivers aren’t seeing the immediate effects of our measures. Today’s announcement from the Transport Secretary could see thousands of extra tests potentially made available every month. 🤝 We committed to reducing waiting times. 📉

@sfillingham2 @DVSAgovuk Message me privately and I will send

@TracyWard2 @DVSAgovuk Please can I have those details as daughter failed not getting a retest till end of November

@DVSAgovuk trying to book my sons driving test and get this message - •You can’t book a test for this category. Please choose another type of test or contact the DVSA on 0300 200 1122for further details. He passed his theory today, can you help please?

@premierinn Many thanks ☺️

@TracyWard2 Hi Tracy, there will be towels for you in your room when you arrive. Also, if you need any more feel free to speak to our team. We look forward to welcoming you. 😀 - Nick

@premierinn can I just check whether there are towels in your rooms, have a booking for tonight

@premierinn Thank you, have seen it and replied

@TracyWard2 Thanks for that, Tracey. We're since responded to your DM and so please kindly check your inbox. Courtney

@premierinn do you do anything to recognise that a guest has a special birthday please?

@premierinn Have sent a DM, can I confirm you e seen it please

@TracyWard2 Hi Tracey, thanks for getting in touch. We can certainly add a note to your booking to inform the reception team, just send us a DM with your reservation number, arrival date and your email address for security. Melissa twitter.com/messages/compo…

@CC_EssexHerts Have sent a DM

We've checked the logs and a large number of U19 tickets have been sold on the route daily so it looks like this may be isolated potentially to a single driver making an error. Can you advise by DM specific dates / times and we can investigate further. The specific ticket sat £5 is the North West Essex Under-19 Day

@CC_EssexHerts my son gets the 20/21 bus from Epping to Harlow to go to college (under 19) sometimes he is able to get a return and other times he is told they don’t do return tickets? Could you also advise the cost of a single and return ticket if that is an option. TY

@CC_EssexHerts ticket if there is no return!! We are being over charged!!

@CC_EssexHerts My son is being told the same thing, only a single fare of £3, though one driver did charge him £5 to use for the return too,my son thought it was a return. Can you please advise what my son should request when he gets on the bus? You’d think the driver would offer a “day” -

@KayleighREvans Thank you for doing these guides, I qualified last year and find them very useful. Thank you to @vic15 for creating the newsletter that usually includes them 😊

New Video: Understanding Case Law in Social Work Practice. I break down the importance of case law & how it guides our work in real-life situations. Plus, I share my system for keeping track of key cases. Watch now: youtu.be/WUVFHE1XN_g

@HSBC_UK can you please provide an update on when the app will be available

@renault_uk @MartinSLewis my 68 reg Renault Captur that has done 50k miles now needs a new engine at the cost of £7000, full service history with Renault and no help offered from yourselves, I expect a car to last longer than 5.5 years!