Travelstart Nigeria

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@Priss_uj @etomikash Thanks for reaching out and sharing your concerns. We are sorry to hear about your experience. Please DM us your Travelstart reference number, contact details, and any relevant feedback. We will escalate it to the appropriate team, and an agent will be in touch.

@etomikash @TravelstartNG This is definitely the last time I book any flight with them, local or international.

@TravelstartNG I rescheduled my flight three hours ago, I’m yet to receive my change in flight confirmation with tickets and the time of the flight and I’ve paid over 1 million naira for this flight. Address this now, or I will institute legal actions that exceed the amount.

@etomikash @Priss_uj Hi there, we have reached out to @Priss_uj In the meantime you can reach out to one of our agents on Whatsapp +27 71 482 7158

@Priss_uj @TravelstartNG Wait what?? You don't even know what time the flight is supposed to be ke?? @TravelstartNG fix this issue. She needs details right now! Is there any support number for them? @Priss_uj

@AjibolaOjedokun Thanks for reaching out. No reference number was provided. We did a search using your details and found a booking ending in 6074. The ticket was emailed yesterday. If this isn’t the your referring to please DM us the reference number and our team will assist.

@aurorajojo0 @TravelstartNG They are doing the same to me.

@aurorajojo0 Thanks for reaching out and sharing your concerns. We sorry to hear you have not had a great experience when booking with us. Please DM your Travelstart reference number and contact details. We will escalate to the relevant team who will call to address your refund query.

@sashabone Our team in Nigeria confirmed the number 0700 225 5876 (0700-CALL-TSN) showing on our website a Nigerian number. They also shared this number you can reach the team on (02012800661 and 02017000030)

@TravelstartNG Hi, thanks for reaching out. All those numbers are South African. The 0700 doesn’t exist, the WhatsApp number is an AI assistant and there’s nothing in that “Help” button. Since you are here, can you send it to me or can you assist me? I need to make a change to my booking. 🙏

Hello @travelstart pls I need the contact details to a Nigeria agent urgently. Tnx Cc @TravelstartNG

@sashabone Thanks for confirming you have since been assisted. You can always use our online contact form or email the team at help@travelstart.com.ng

@TravelstartNG Thanks. I finally got a reply via email stating my request has been responded. Thanks so much…

@com_fortt Hi there, thanks for reaching out. Please DM us with more details, including your booking reference and contact number, so we can look into this for you promptly. We’re here to help.

@TravelstartNG I suggest you call yourself to order before this escalates beyond this.

@lexwealth Thank you for your interest in joining the Travelstart team! We encourage you to check out our current job opportunities on our careers page We wish you the best of luck in your job search!

@MrVaVeGo @FAAN_Official @TravelstartNG Dear Sir/Madam, I am writing to apply for any available position in your organization. My name is Alex James Chidubem. I am hardworking, honest, and willing to learn. I can work well with others and follow instructions. I will be very grateful if given the opportunity 07058217038

Lagos, Abuja and Port Harcourt International Airport fumigation ahead of re-opening.

@Horlagov @travelstart Thanks for reaching out and for providing the relevant details. This has been escalated to our Amendments team, who will be in touch to assist you. If you have a preferred contact number, please feel free to send us a DM and we will share it with the team.

@TravelstartNG @Travelstart I have sent multiple emails since Friday regarding an urgent Air Peace booking with no response. Flight date has passed and this requires immediate attention. Case #1264249 | Airline PNR: 1H97SK Please escalate urgently.

@Horlagov Thanks for reaching out and for providing the relevant details. This has been escalated to our Amendments team, who will be in touch to assist you. If you have a preferred contact number, please feel free to send us a DM and we will share it with the team.

@TravelstartNG I have sent multiple emails since Friday regarding an urgent Air Peace booking with no response. Flight date has passed and this requires immediate attention. Case #1264249 | Airline PNR: 1H97SK Please escalate urgently.

@iam_pterr Thanks for reaching out. Please DM your Travelstart reference number and preferred contact number. We will escalate to our refunds team who will be in touch.

@TravelstartNG How far wey my money na Na scam b dis??? Do me my refund na

@RockPaper_Czer @travelstart Thanks for reaching out and providing the booking details. This has been escalated to our Fares team, and a supervisor will be in touch. If you have a preferred contact number, please send us a DM, otherwise, they will reach you on the number used for booking.

@flysaa @travelstart Now @travelstart has me waiting for a supervisor to call me back because the price has changed again. It can’t be this complicated to get on a plane. She was there 40 minutes prior. Travel starts ticket and email does not specify anywhere when boarding gates open or close

Never using @flysaa ever. This that I’m going through is rubbish. And @travelstart isn’t making it better. Imagine 2 organisations that can’t take the blame for their fault and keep sending you from 1 party to the other. This is just ridiculous.

@miraboi Thanks for reaching out & sharing your concerns. We can confirm the refund has been processed and should have reflected. If you have any further questions regarding your booking, please feel free to contact our Customer Relations team via the email address we shared in your DMs

. @TravelstartNG pay me my money make we no get issue. I heard you guys have been scamming people but how far????

@ability401 thanks for reaching out. If you still have an on going query you welcome to DM your Travelstart reference number and booking query. You should be able to now. We will escalate to the relevant team who will be in touch.

I booked a flight from Delta to Lagos yesterday but getting to the airport airpeace airline told me the ticket was never booked and was already canceled when I checked again and I have not gotten my refund yet from @travelstartNG. I need my refund. @TravelstartNG @FAAN_Official

@_Nursepreneur Thanks for reaching out and sharing your concerns. We are sorry to hear about your experience. Please DM us your Travelstart reference number, contact details, and any relevant feedback. We will escalate it to the appropriate team, and an agent will be in touch.

@TravelstartNG Hello, a customer booked a flight yesterday on your portal, it’s a trip from Nigeria to Manchester, the layover from Heathrow to Manchester is a full day, this is unrealistic and was only noted after the flight has been booked, the passenger is a minor, we have attempted getting help from you team but unfortunately hasn’t been able to Kindly provide support Thank you

@Maphanie30 @travelstart Thanks for reaching out and sharing your concerns. We are sorry to hear about your experience. Please DM us your Travelstart reference number, contact details, and any relevant feedback. We will escalate it to the appropriate team, and an agent will be in touch.

@TravelstartNG @travelstart, update your website with reachable numbers so your customers can make better and informed decisions. The fact that a customer makes an uninformed decision is a error to the values that your company upholds.

@Maphanie30 @travelstart Thanks for reaching out and sharing your concerns. We are sorry to hear about your experience. Please DM us your Travelstart reference number, contact details, and any relevant feedback. We will escalate it to the appropriate team, and an agent will be in touch.

@TravelstartNG @travelstart why can't I change my flight dates even after paying for flexible dates? What is the extra fee for? You can do better, start by treating each case with respect and priority.