TSBInsiders
40 posts

TSBInsiders
@TsbInsiders
Reporting on the real issues in TSB
United Kingdom Katılım Mayıs 2018
7 Takip Edilen2 Takipçiler

Came into work this afternoon and was presented with this! #TSB sending out letter. Several people complaining in branch. Well done, well done 😔

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Why are #TSB sending out statements to my dead mother at my address?! What is going on TSB @NickyMorgan01 you need to get a grip of this fiasco!
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@TSB Holborn. Tried to pay my utility bill on Wednesday and today,told that there was trouble with the computers. Left my check and bill. Let’s see if they fix it by tomorrow!
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@TsbInsiders Hello, I am sorry to hear this has happened. Can I ask you, which branch did you visit and what was discussed while you were trying to complete your transaction? Thanks. Steve
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Odds on our new CEO will be one of the board members who was responsible for business testing, and gave Paul the nod to make the go decision at the migration.
Wonder how well that went?!
3 board members left in last 3 months. How many more to go?#tsb #testingfail #Banking
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#TSB Paul taking one for the team. It should have been the BEC members who were at fault!
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Senior managements decision to cut back on testing backfired drastically. Staff told them that the bank was no where ready to migrate, all calls fell on deaf ears! twitter.com/zxzoomy/status…
terry waller@zxzoomy
Is this true? wolfstreet.com/2018/07/10/wha… @tsb @TSBfails @TSBfail @TSBfiasco
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Another shambolic day! Systems up, down, up, down! Service centre outage and backup can’t cope. Branches couldn’t transact.
Why is no one held accountable for #TSB? Why are senior and middle management still present, when they passed on the decision to migrate? Why, why, why???
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Oh look at #TSB, once again people are receiving statements for other customers.
#GDPR #TSB @NickyMorgan01 #tsbfails
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#tsb @NickyMorgan01 tells bank after IT shambles it’s now known as The Shambolic Bank. More like The Shit Bank
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@AlinSebi05 #tsb TSB have screwed up mortgage accounts so that customers can't switch even if they wanted to. Folk are stuck paying the full rate of interest as the bank can't process changes to fixed rate deals, costing customers hundreds of pounds. This is a failing bank.
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@NickyMorgan01 8 Weeks after the #Tsb migration fiasco not even a change at Board or Snr Mgt. There is no accountability for the mistakes of the past!
This is not a good image to share with the rest of the Uk and the world.
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Chair @NickyMorgan01 has written to the Chair of TSB to say that the Committee has lost confidence in Paul Pester's position as Chief Executive of TSB, and considers that the TSB Board should give serious consideration at to whether his position is sustainable.

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Just in: More than 10,000 fraud 'incidents' at @TSB since migration collapse says FCA boss Andrew Bailey. cityam.com/287077/tsb-hit…

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Not just the CEO, but the BEC members should also go. They ultimately fed sanitised news upwards to Paul twitter.com/commonstreasur…
Treasury Committee@CommonsTreasury
This is Chair @NickyMorgan01's letter to the Chair of TSB about Paul Pester.
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