USPS Help

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us directly through the secure direct message option.

@JA7793916520051 @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPSHelp This is why people have such a negative opinion of @USPS. No updates in over THREE days, and the Louisville distro center is only 15 minutes from my local post office!

@jaytorres93 Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses.

@USPSHelp can someone please help me locate my package (9261290335949215352804)? I got a missed delivery slip but when I went to pick it up it wasn’t at the post office even though the slip says pickup on 6/17. They have no explanation about where it is or when I can pick it up.

@ashwee427 @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^CLH twitter.com/messages/compo…

@USPS @USPSHelp can someone please locate my package? It hasn’t moved in almost a week and has been sitting in Chicago for almost two weeks.

@bbinxyy Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPSHelp hi! i noticed this weird issue with my package where it was near me then suddenly was accepted back to the original place it shipped from, tracking number is 9400150206217739387392 :(

Need help with a USPS delivery or have a question? The ONLY way to receive support from USPS is by clicking the direct message button on this page. Please do not reply to comments claiming to offer help or support. These comments are not affiliated with USPS. Connect with us directly through the secure direct message option.

@cmsneed @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS @USPSHelp Why does it take 3 days to deliver my medication when it arrived in Memphis yesterday morning????? And I live in a suburb of MEMPHIS?

The Post Office™ will return to normal business hours on Saturday, June 20.

@yajustnick Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

@USPSHelp could I get some help? As it sits now we are at 68 hours 31 minutes. Or: 2 days, 20 hours, 31 minutes. Yet no movement?

@JoePitre7 @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS @USPSHelp Make this make sense to me. Tracking #9361289715764977565188

@linkultima @USPS Hello, I apologize for the delayed response. Please follow us and DM your responses, while I review the tracking information on this item. ^PB

Hi @USPS @USPSHelp can You help me with 9334611044900000149299, it's been 3 days and the status won't change . What is taking so long for acceptance ?

@Lokijv9z @USPS Hello, I apologize for the delayed response. Please follow us and DM your responses. ^NJ twitter.com/messages/compo…

is that why your going out of business?! Bcs what kind of customer service is this?! I can even get ahold of a live agent! @USPS @USPSHelp ! Why is it sooooo damn difficult to get a hold of an actual person! Fck your AI

@variousme Hello, Thank you for contacting us. I apologize for the delayed response. I am sorry that your item has not arrived as expected. Please follow us and direct message the tracking number so that I can look into this for you. ^MMS twitter.com/messages/compo…

@USPS @USPSHelp , I've been waiting for my package to arrive all day. It was out for delivery and then marked late but still out for delivery. Now i get a notification that it was delievere but it never arrived! It's not next door with my neighbors either, what's the deal?

@LivingWKathlina Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^CLH twitter.com/messages/compo…

@tbhideksoo @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS @USPSHelp just a question…. If it says “shipping label has been created” that typically would mean that it hasn’t been sent, right ? Only asking because I purchased something from someone.. swears up and down that it’s been shipped off. But when I check the tracking, it hasn’t been picked up…

@cinnajisoo @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS @USPSHelp count your days. you already sent my package back to Australia unnecessarily, and now that it finally got into my neighborhood, you deliver it to the wrong address? CAN I JUST HAVE MY LEON KENNEDY PHONE CHARM PLEASE?

@mushroomgoat25 @USPS Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPS @USPSHelp you suck! I had a very important order shipped with Priority Mail from Vancouver, WA to Vancouver, BC 10 days ago and it went from Vancouver to Anaheim to LA and now is still potentially 12 business days away. An absolute disgrace. "Priority" aka "not important"

@CorruptedBones @USPS @UPS Hello, I apologize for the delayed response. I am sorry that your item has not arrived as expected, Please follow us and direct message the tracking number so that I can look into this for you. ^PB

@WambuiBrown Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@cowboycasanova Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPSHelp do y’all actually offer customer service anymore or nah?

@RLaPedis Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

Seriously, @USPSHelp? A shipment was close by delivery in San Francisco and then got sent 500 miles away and is now going in a circle.

@drsmit6 Hello, thank you for contacting @USPSHelp. To continue the conversation, please follow us and send us a direct message (DM) with your responses. ^DSF

@USPSHelp as a business owner it’s sad when a pkg goes missing & you have no way of tracking it down. If pkg is scanned in at delivery why aren’t gps coords listed? I can’t contact #roanoke PO & talk to post person